Marriott Santa Cruz de la Sierra Hotel has garnered attention from guests for its distinct features and unique offerings. Based on user reviews, this hotel has been praised for certain aspects while facing criticism for others, reflecting a balance of experiences among its visitors.
1/5
Safety index
59 out of 100
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Marriott Santa Cruz de la Sierra Hotel
8.9
(400 ratings)
Santa Cruz de la Sierra, Bolivia -
560 m Ventura Mall
1.5 km Santa Cruz Zoo
4 km San Lorenzo Cathedral
Hotel Overview
Hotel highlights
Atmosphere
Location
Breakfast
- Exceptional Service: Guests frequently commend the attentive and friendly nature of the staff, ensuring a welcoming and personalized experience.
- Prime Location: Its strategic location offers easy access to local attractions, making it an ideal choice for travelers looking to explore the city.
- Comfortable Rooms: Many reviews highlight the comfort and cleanliness of the rooms, providing a restful environment for guests.
- Quality Dining Options: The hotel's on-site dining alternatives have received positive feedback for their variety and quality, catering to different tastes and preferences.
- Modern Amenities: The availability of modern amenities, including a well-equipped fitness center and pool, has been highly appreciated by guests.
Area for improvement
- Pricey Rates: A notable number of guests have mentioned that the rates are on the higher side, affecting the overall value for money.
- Limited Parking: Some visitors have experienced difficulties with parking availability, which can be inconvenient for those traveling with a vehicle.
- Network Connectivity Issues: There have been reports of sporadic WiFi connectivity, impacting guests who need reliable internet access.
- Noise Disturbance: Despite its many positives, noise levels from either external sources or within the hotel itself have been a concern for some guests.
- Delayed Services: A few reviewers mentioned experiencing delays in service, possibly attributed to staff shortages or peak times.
Amenities
Tennis court
Extra beds/cribs
Pool
Spa
Gym
Free WiFi
Air conditioning
Restaurant
Related hotel videos
RateScore
Total 400 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
booking
282 Reviews
9.0 / 10
expedia
118 Reviews
8.6 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Atmosphere
Location
Food
Breakfast
Amenities
Business
Cleanliness
Fitness
Restaurant
Bar
Parking
Nature
Pool
Gym
Bathroom
Sleep
Accessibility
Atmosphere was mentioned 76 times
Reviews based on Atmosphere
The Marriott is located at the Northwestern edge of Santa Cruz, 13km from the airport. The hotel was built in 2017 and offers 172 rooms over 19 floors. Furnishings and decoration provide a comfortable atmosphere. Service is helpful and friendly.||||We were upgraded to a spacious junior suite at the 18th floor. The nicely furnished and decorated room had desk & chair, large TV and an excellent king size bed. We had a separate sitting room with bench, desk, Nespresso coffee facility, fridge, large TV, wardrobe, and safe & ironing facility. We had a separate spacious bathroom with washbasin, toilet & large shower. Windows can’t be opened. You have to rely on air-conditioning. Complimentary mineral water, and good Wi-Fi. All was very clean.||||At floor 19 you find club lounge with coffee & soft drinks 24/7 and at 18:00 a buffet & drinks. The buffet breakfast at floor 4 is good, with eggs made to order. The Marriott Santa Cruz is a very comfortable hotel, and we had a good stay. Recommended.
Although we stayed only one short night - transit was our reason - the staff did not limit efforts to make us feel home, quality service, attention to premium guest fully given - yes, they knew me from earlier stays, and that was special: I felt as if home.
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
General Info
Total number of rooms 172
Number of floors 19
Year Built 2017
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
18Download
56Upload
43Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
Choose Room
Location Area Map
Street View
Prices Around Property
Average Daily Costs Per Person
Coffee
$3.3
Meal, inexpensive restaurant
$1.3
Public transport, one-way ticket
$0.4
Coke/Pepsi 0.33L
$0.8
Fitness club, monthly fee
$8
Weather In Santa Cruz de la Sierra
Precipitation In Santa Cruz de la Sierra
House Rules
Check in after 15:00
Check out until 12:00
Children welcome
No pets