Royal Decameron Panama Plus - All Inclusive, located in Rio Hato, is a popular destination among travelers seeking a comprehensive vacation experience. This hotel offers guests a variety of amenities and activities, making it a desirable choice for those looking to enjoy a blend of relaxation and entertainment in a beautiful setting.
1/5
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Royal Decameron Panama Plus - All Inclusive
7.8
(2,348 ratings)
Rio Hato, Panama -
1.12 km La Casa de Lourdes Outdoor Spa
3.5 km Farallón Beach
4.5 km Farallon Island
Hotel Overview
Hotel highlights
Food
Fitness
Nature
- Beautiful Beach Location: Situated directly on a picturesque beach, providing guests with stunning views and easy access to the ocean.
- Multiple Swimming Pools: Features several outdoor pools, catering to both adults and children’s preferences for leisure or fun activities.
- Variety of Dining Options: Offers a wide range of dining experiences with multiple restaurants serving different cuisine styles.
- Entertaining Activities: Guests have access to a variety of daily activities, including water sports, live entertainment, and themed nights.
- Spacious and Comfortable Rooms: Praised for having well-maintained, clean, and spacious rooms that enhance the comfort of guests’ stays.
Area for improvement
Bathroom
Sleep
Accessibility
- Reservation System for Restaurants: Some guests have experienced difficulty with the reservation system for dining, finding it frustrating or limiting.
- Quality of Food: While there are many dining options available, some guests have noted that the quality of food can be inconsistent across different restaurants.
- Wi-Fi Connectivity: Reports of unreliable Wi-Fi connectivity in some areas of the resort, causing inconvenience for guests needing internet access.
- Customer Service: Some guests have mentioned that not all staff members provide the best customer service, affecting their overall experience.
- Check-in and Check-out Process: Feedback includes comments on the lengthy or disorganized check-in and check-out processes, leading to delays and a less than ideal start or end to the visit.
Amenities
Kids pool
Waterslide
Kids club
Tennis court
All inclusive
Restaurant
Bar
Pool
RateScore
Total 2,348 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
booking
2,291 Reviews
7.8 / 10
expedia
57 Reviews
7.0 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Food
Fitness
Nature
Family
Nightlife
Bar
Atmosphere
Cleanliness
Pool
Amenities
Breakfast
Bathroom
Location
Sleep
Accessibility
Wi-Fi
Transit
Air Conditioning
Restaurant
Business
Beach
Kitchen
Couples
Parking
Entertainment
Gym
Wellness
Pets
Food was mentioned 739 times
Reviews based on Food
The overall experience is good. The rooms are a bit outdated regarding infrastructure: metal keys, faulty air conditioning, no irons, old TV, squeaky bed, but they're still fairly good, cozy and comfortable. The food is good and the offer of options is decent for all tastes. The open bar is pretty good and generous, cocktails are good and bartenders are very nice and they please you with anything you want. The check in process and in general all administrative processes are painfully slow and again, outdated. Be prepared for that. They really need to update them and introduce information systems and cutting edge technology to improve the overall experience. The beach is very nice, the water is warm and the sea is very calm most of the time, good for kids. I feel there may be room for more beach seats, they seem insufficient. I've been there twice and it feels like it is getting old, the overall experience is good but I wouldn't go for a third time.
I sent a two page email to both the resort and air transat with no reply as of yet. It has been two months since i came back. The only good thing I would state was the landscaping and beach. Everything else was horrible-from the cleaning services (or lack of), to the drinks. (watered down/running out), to the food (blend and same each day in some areas), to the a la carte (not guaranteed and some never opened), to the outdated bedrooms/buildings, very little entertainment, wifi barely working (despite the extra $250 paid), pools and certain areas being closed early or shut down. I could go on. Hence my two page detailed email. I have NEVER been so disappointed by a resort. I have read the reviews where management makes "an excuse" or puts in on the customer and that is sincerely the shallowest thing a company can do. DO NOT pay the extra $250 let alone full price ($4000) that air transat package offers).
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
General Info
Total number of rooms 246
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
11Download
18Upload
4Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
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Location Area Map
Street View
Weather In Rio Hato
House Rules
Check in after 15:00
Check out until 12:00
Children welcome
No pets