Expedia VS Travelocity: Which one to choose (2023)

Expedia VS Travelocity. Are they different?

This is a common question rising when we talk about these two online travel agencies (and a few other related ones). If you take a closer look at the picture above, you will see that under Travelocity logo it is written: "by Expedia". So does it mean these two websites are the same? Well, yes and no!

Expedia and Travelocity are both under the Expedia Group, Inc., which is an American travel technology company that owns and operates travel fare aggregators and travel metasearch engines, including Expedia.com, Hotels.com, Vrbo, Travelocity, Hotwire.com, Orbitz, Ebookers, CheapTickets, CarRentals.com, Expedia Cruises, Wotif, and Trivago. 

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Doesn't it seem scammy? Well, there is no scam, but this is a way to charge different people in different ways. That's why we write reviews and blogs such as is booking.com legit, is Agoda Legit,  Agoda vs Booking, Trivago vs Kayak, or even Airbnb vs Vrbo. We do this to increase awareness about the hotel industry.

So before continuing the topic of comparison between Expedia VS Travelocity, I give you one tip. In a world where there are many different hotel websites, and they are all trying to sell you hotels in different ways, you can use a tool like RatePunk to be sure you are getting the lowest price. Just download it before booking your hotel, go to any website, and see all the prices of all the websites in one place, like the screenshot below.

Back to the main topic, both of these websites are under the same company, but there are differences between them which we will point out.

How are Expedia and Travelocity similar?

Both are under the same parent company

I feel like there is no need to get into details, as this has been explained above. Both companies are under the Expedia Group, Inc.

Similar interface

Expedia and Travelocity websites are very similar to each other, and beyond their similarity, they are also easy to use and navigate.

Both websites are quite user-friendly for booking your accommodation or flight alone. You can also choose your stay, flight, and activities and make your own packages. However, going through each step for the first time might become confusing. 

Similar features

Just by looking at the first page of both websites, you see that the similarities are beyond looks. Both websites offer exactly the same features to the users.

How are Expedia and Travelocity different?

Popularity and users

Although these two websites are very similar and are run under the same company, there is a big difference in their popularity. To have a better understanding of this, let's take a look at the data from similar web.

Expedia and Travelocity both were established in 1996, but as you see, Expedia has progressed way better than Travelocity.

Just by looking at the total visitors per month, which is 100M for Expedia and 11M for Travelocity, we can have some conclusions on which website is more popular and more profitable for the Big Expedia guys.

Cons of Using these websites

Limited Inventory

There are countless properties and flights out there, and their number is increasing day by day. These two websites mentioned in this blog are considered to be among the biggest ones on the market, meaning that there are many properties listed here and many flights are presented. 

However, if you only rely on these two for your booking, chances are high that you will lose many good opportunities because their inventory is limited and they do not have all the options listed. This is considered a big disadvantage.

Not showing the best price

None of these two websites, and neither any of the others, can claim to have the lowest prices all the time, and if they do claim, it's false. 

We have experienced daily countless times that the prices are lower on different OTAs, and if you only rely on booking your stay on these platforms, you will for sure lose money.

Therefore, ensure you have RatePunk installed on your browser before checking these websites to guarantee the safety of your money.

Customer service

It is very good that these websites provide customer service so that we can take this as a disadvantage. It is understandable that not \all users are going to be satisfied with the customer service anyway because not all time expectations can be met.

However, there are many bad reviews on the internet when it comes to the customer service of these two websites, so I felt like it should be something to consider when talking about these two companies, as customer service is really important for users nowadays.

I just went to the review and spent 10 seconds to find a review about customer service and found this review instantly.

Price Discrepancies and Hidden Fees

It happens many times that you see a price on Expedia or Travelocity, or any other big-name website. Still, eventually, at the end stage of booking, you realize that you are being charged way more than the initial price!

This has become a common practice by these websites to make their prices look more attractive for the users and charge them more at the end. I have already mentioned an example of this practice on another blog, Is booking.com Legit.

If you want to read about the advantages of Expedia, we get into that in more detail in our blog Expedia vs. Priceline.

Frequently Asked Questions about Expedia VS Travelocity

Is Travelocity and Expedia the same thing?

Travelocity and Expedia are both online travel agencies (OTAs) owned by Expedia Group. Expedia.com is the most popular website owned by this group, and Travelocity is the third. 

Is it better to book through Expedia or Travelocity?

As these websites are both owned by the same parent company and look pretty similar, it does not make a big difference which one to choose. But Expedia.com is more well-known, so it might be better to go for this website.