Frontier vs Delta Airlines : Which is Better?

I won’t lie - I was intrigued by reading articles on how great Delta Airlines is and how terrible Frontier performs. Both are low-cost airlines, both are Americans, and how they are different from each other. Are they truly so different? Let’s find out!

Pricing

When it comes to pricing between Frontier and Delta Airlines, it's a bit like comparing apples and oranges. Frontier is known for its budget-friendly fares – they're like the masters of no-frills flying, and they offer one of the cheapest ticket prices. Yes, you get a lower upfront cost, but remember, they charge for extras like bags and seat selection. 

Delta, on the other hand, might have higher initial prices, but you often get more included, like a bit more legroom and free snacks. So, if you're all about saving upfront and traveling light, Frontier could be your go-to. But if you like those extra comforts and don't mind paying a bit more, Delta could be more your style.

Baggage allowance

Frontier and Delta have pretty different approaches. Frontier is like the penny-pincher of baggage policies. They charge for both carry-ons and checked bags, and the price can go up the longer you wait to pay for them. Think of Frontier as a 'pay for what you need' kind of deal.

Delta, on the flip side, is a bit more generous. With them, you usually get a free carry-on and a personal item. And if you're flying domestically within the U.S., you'll need to pay for checked bags, but it's often included for international flights. So, if you're the type who travels with just a backpack, Frontier might work out cheaper. But if you're hauling more stuff, Delta could be less of a hassle and maybe even kinder on your wallet.

Airlines’ Reliability

Based on the information from NerdWallet's analysis, Delta Air Lines excelled in reliability metrics from July 2022 to May 2023. They had an impressive 83% on-time arrival rate and a relatively low flight cancellation rate of 1.38%. In comparison, Frontier Airlines showed a lower on-time arrival rate at 67% and, due to its smaller size, had a higher cancellation rate percentage-wise. This data suggests that Delta tends to be more reliable in terms of fewer delays and cancellations. For baggage handling, the specific details about Frontier were not provided in the NerdWallet data, but generally, larger airlines like Delta have more resources to manage luggage effectively.

In-Flight Experience

Frontier, they're all about budget travel. It's bare-bones, you know? You'll get a seat and not much else unless you pay extra. So, if you're cool with no frills and bringing your own snacks, it's great for your wallet. Many passengers notice that cabin crews tend to do their job but not as attentive and friendly like Delta’s. 

Delta, on the other hand, they give you a bit more. You can expect complimentary snacks and drinks, more legroom, and generally, a more comfortable seat. Plus, there's usually in-flight entertainment like movies. So, if you're after a bit more comfort and don't mind spending a bit extra, Delta's got you covered.

Overall,  Delta stands out with friendlier service, comfier cabins, better reliability, and fewer extra fees, making it as a great low-cost airline. Frontier, though cheaper, tends to add fees for things Delta offers for free. Delta excels in customer satisfaction, but Frontier can be a budget-friendly option with generally lower ticket prices.

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