The Riversleigh

Artemis Zanzibar6 months ago

2/5

Disappointed. Rooms are spacious and comfortable, and the hotel itself has charming character. Location handy to meeting locations and river walks. Lovely breakfast. All the staff at Riversleigh have always been exceptionally helpful. HOWEVER all the positives are negated by the online check-in system. On my last 3 visits the check-in system has not worked - it won't take details entered. The check-in system is intrusive - my 5 day visits are paid for in advance but the system required drivers licence/too many personal details. Such an unpleasant exasperating unfunctional start to a pleasant hotel. The check-in system is so disagreeable, so unfunctional, so intrusive and so dreadful that all other aspects of the accommodation are overshadowed.