Mercure Canberra Belconnen is a well-regarded hotel, commonly appreciated by guests for its prime location and quality service. Based on user reviews, this hotel provides a comfortable and convenient stay for its guests, with an array of facilities to enhance the customer experience. Guests often note the professional and friendly staff, up-to-date rooms, and the overall cleanliness and maintenance of the hotel as positive aspects of their stay.
1/5
Safety index
90 out of 100
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Safe area
Business
Mercure Canberra Belconnen
8.8
(2,472 ratings)
Belconnen, Australia -Â
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280 m University of Canberra
2 km Canberra Stadium
2 km Australian Institute of Sport
Hotel Overview
Hotel highlights
Cleanliness
Location
Parking
- Prime Location: Situated in a convenient spot, making it easy for guests to access local attractions and amenities.
- Friendly Staff: The staff are known for their professional and warm service, going above and beyond to assist guests.
- Modern Rooms: Guests appreciate the modern and well-maintained rooms, equipped with up-to-date amenities.
- Cleanliness: High standards of cleanliness are consistently mentioned, contributing to a comfortable stay.
- Amenities: The hotel offers a variety of facilities and services, enhancing the guest experience.
Area for improvement
Breakfast
- Noise Levels: Some guests have reported issues with noise, either from inside the hotel or the surrounding area, affecting their rest.
- Parking: Limited or costly parking options have been a concern for guests arriving by car.
- Wi-Fi Connectivity: Challenges with the Wi-Fi connection and speed have been noted by several guests.
- Room Service: Limited room service options or availability have led to some disappointment.
- Price: A few guests felt that the pricing of rooms and services did not align with their expectations of value.
Amenities
Extra beds/cribs
Breakfast available
Free WiFi
Parking available
Restaurant
Bar
Housekeeping
Gym
Related hotel videos
8.8RateScore
Total 2,472 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
8.7
9.2
booking
2,196 Reviews
8.7 / 10
expedia
276 Reviews
9.2 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Cleanliness
Location
Parking
Amenities
Atmosphere
Sleep
Bathroom
Breakfast
Accessibility
Kitchen
Food
Air Conditioning
Nightlife
Fitness
Cleanliness was mentioned 46 times
4% Negative96% Positive
Reviews based on Cleanliness
Ashlee Russell6 months ago
5/5
The room and its amenities where clean, beautifully designed and decorated. King room offers a large comfortable bed, free wifi, television with casting capabilities, lounge and small dining table. Service was excellent, friendly and helpful staff both at Mercure and the Labor club which is attached. Dinner and breakfast where delicious and great value for money. Great stay will definitely be booking here again.
Becky Rainbow8 months ago
1/5
This was our second visit. We had a reasonably good time the first time but unfortunately on our second visit we didn't have a good time. The room was originally booked for their gold loyalty member (who had since switched rooms) but they accidentally left the card for the member in our room. This was fine but when they remembered they made the mistake they came up the room, knocked but very quickly after that walked into the room! Didn't give us a chance to respond to the knock. In any case they should not have entered guest rooms outside of housekeeping hours. Next we asked for some cutleries but they would not deliver to the room. They asked us to pick up from the reception, but when we arrived it was not ready for us and there was a long wait before they could get it from the basement. For a 4 star hotel I was disappointed by this service. Also the shower grout was moldy and the shower head was visibly yellow and needs a clean. Finally the glass bathroom door runner has started to deteriorate. I would recommend some maintenance work to ensure it stays safe for guests.
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
Jan, 2024Now
General Info
Total number of rooms 125
Number of buildings/towers 1
Year Built 2019
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
13Download
67Upload
26Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
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Location Area Map
Street View
Daytime safety
81 out of 100
Very Safe
Nighttime safety
60 out of 100
Risky
Belconnen safety index
90
Overall Safety Index
Very Safe
An average rating of the six safety categories
90 out of 100
Women safety
Safe
Likelihood of inappropriate behavior against women.
76
Physical safety
Very Safe
Likelihood of injury due to harmful intent.
98
Property safety
Safe
Likelihood of theft.
77
Political safety
Very Safe
Potential for infringement of political rights or political unrest.
91
LGBTQ safety
Very Safe
Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.
99
Medical safety
Very Safe
Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.
100
28
Overall Crime index
Low
An average rating of the crime categories
28 out of 100
Property crime severity
Low
37
Mugging or robbery 20/100
Car theft 21/100
Car break-ins 30/100
Home break-ins 27/100
Violent crime severity
Low
22
Physical attacks 23/100
Racism or religion motivated attacks 19/100
Other crime severity
Low
24
Insult or harassment in public 33/100
Corruption or bribery 23/100
Drug problem 42/100
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.9 - $2.8
Coffee
$2.7 - $4.6
Beer 0.5L
$3.7 - $7.3
Meal, inexpensive restaurant
$12.1 - $40
Public transport, one-way ticket
$2.1 - $3
Taxi 1km (normal tariff)
$1.5 - $1.8
Meal for 2 people, mid-range restaurant, three-course
$66.7 - $151.7
Bottle of mid-range wine
$9.1 - $18.2
McMeal at McDonalds
$9.1 - $9.7
Coke/Pepsi 0.33L
$1.8 - $3.2
Public transport, monthly pass
$84.9 - $121.3
Gasoline (1 liter)
$1 - $1.5
Mobile phone monthly plan
$24.3 - $41.9
Fitness club, monthly fee
$36.4 - $84.9
Weather In Belconnen
°C
°F
Precipitation In Belconnen
mm
in
Air Quality
Good
PM2.57
PM1010
21
Air quality is acceptable and pollution poses no health risk. Enjoy outdoor activities as normal.
Drinkable Water Quality
Poor
Water quality is very low. Consider alternative water drinking options.
Traffic around property
Moderate
Traffic is moving at a steady pace, smooth driving without significant delays.
House Rules
Check in after 14:00
Check out until 10:00
Children welcome
No pets, service animals welcome