Brisbane Marriott Hotel, based on user reviews, is often praised for its exceptional service and comfortable accommodations. However, some areas could benefit from improvement.
1/5
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Safety index
90 out of 100
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Brisbane Marriott Hotel
8.5
(2,196 ratings)
Brisbane, Australia -
350 m Howard Smith Wharves
630 m Queen Street Mall
1.26 km Roma Street Parkland
Hotel Overview
Hotel highlights
Location
Food
Breakfast
- Exceptional Service: Staff are noted for their professionalism and friendliness, making guests feel welcome.
- Comfortable Rooms: Guests frequently commend the comfort and cleanliness of the rooms.
- Great Location: Its location is often highlighted as convenient for exploring the city and its attractions.
- Amenities: The hotel's amenities, including a fitness center and swimming pool, are well-received by guests.
- Quality Dining: The on-site dining options are praised for their quality and variety of food.
Area for improvement
Air Conditioning
- Price: Some guests find the hotel's pricing to be on the higher side.
- Internet Access: Issues with the reliability and speed of Wi-Fi in the hotel are occasionally mentioned.
- Noise Levels: Noise from outside can sometimes disrupt the tranquility of the rooms, according to some reviews.
- Parking: Concerns about the availability and cost of parking are frequently raised.
- Room Maintenance: A few guests have reported minor issues with room maintenance and cleanliness.
Amenities
Babysitting
Extra beds/cribs
Pool
Hot Tub
Breakfast available
Parking available
Air conditioning
Laundry
Related hotel videos
RateScore
Total 2,196 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
booking
1,210 Reviews
8.5 / 10
expedia
986 Reviews
8.6 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Food
Location
Breakfast
Amenities
Bar
Cleanliness
Sleep
Atmosphere
Restaurant
Business
Fitness
Parking
Bathroom
Nature
Family
Accessibility
Pool
Couples
Transit
Spa
Wellness
Wi-Fi
Nightlife
Gym
Air Conditioning
Entertainment
Kitchen
Food was mentioned 190 times
Reviews based on Food
Very good CBD hotel. We loved the fact that it was very close to everywhere we wanted to go. Rooms were very clean and had everything we needed. Valet parking, Sanju Joseph and the concierge team were fab and made the effort to try and connect with us every time we got our car. It was nice to have that personal touch. We went to the executive lounge for breakfast. Was a bit hit and miss and often missing things and food gone and not replaced, plates not cleared and things not replaced. We opted to go out for dinners as the restaurant menu didn’t look very kid friendly. Enjoyed many a swim in the pool. More attention needed as often it was several hours between servicing down there and they ran out of towels etc. Overall a great stay though
Some may call this petty some will understand. First off I wanted to give this hotel five stars…but it fell short for a high end hotel..and here’s why…. Place is great! Rooms great! View fantastic, people friendly and helpful…first evening we needed a light desperately replaced as it was constantly flickering and on a Circuit that couldn’t be left off as other needed lights were on it. As my wife is epileptic, this wasn’t acceptable. A simple replacement of a bulb was all that was required it was a strange thing to be told we’d have to wait for a technician the next day. The Manager on duty did her best to offer us another room ( which as it was late and we’d unpacked for a stay of over one week said no )…..so we just called it a night. It was replaced next morning..Then the three days of housekeeping issues started. Waited daily for room make up that was so long into the afternoon that we had to call to get it done. Including poor communication between their own staff as for when I questioned two housekeepers as to when ours would be done ( front desk said right away)…and both persons said our room wasn’t theirs!..next, A simple glance around by the maid to see if there were two bath towels, two hand towels and two face cloths when doing the bathroom-we had to call down every day as there would be three three and none, or two none and one or.well...you get it…then our TV had a pixillation issue. Twice they said they reset the tv…but the issue never full went away….these are only things for them to improve on. As for the overall experience, from the on-site restaurant with great food and prices ( except the breakfast Buffett) ..the pool, the LOCATION which can’t be beat and the great staff ( housekeeping excluded)…I’d totally stay here again and would highly recommend.
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
General Info
Total number of rooms 267
Number of floors 28
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
12Download
61Upload
30Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
Choose Room
Location Area Map
Street View
Daytime safety
79 out of 100
Safe
Nighttime safety
50 out of 100
Risky
Brisbane safety index
Overall Safety Index
Very Safe
An average rating of the six safety categories
90 out of 100
Women safety
Very Safe
Likelihood of inappropriate behavior against women.
84
Physical safety
Very Safe
Likelihood of injury due to harmful intent.
100
Property safety
Safe
Likelihood of theft.
73
Political safety
Very Safe
Potential for infringement of political rights or political unrest.
84
LGBTQ safety
Very Safe
Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.
100
Medical safety
Very Safe
Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.
100
Overall Crime index
Low
An average rating of the crime categories
37 out of 100
Property crime severity
Moderate
45
Mugging or robbery 29/100
Car theft 28/100
Car break-ins 35/100
Home break-ins 35/100
Violent crime severity
Low
35
Physical attacks 33/100
Racism or religion motivated attacks 25/100
Other crime severity
Low
36
Insult or harassment in public 36/100
Corruption or bribery 31/100
Drug problem 49/100
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.5 - $2.4
Coffee
$2.4 - $4.2
Beer 0.5L
$2.7 - $6
Meal, inexpensive restaurant
$9.6 - $29.3
Public transport, one-way ticket
$2.1 - $4.8
Taxi 1km (normal tariff)
$1.3 - $1.7
Meal for 2 people, mid-range restaurant, three-course
$50.8 - $143.4
Bottle of mid-range wine
$7.2 - $14.9
McMeal at McDonalds
$8.4 - $10.8
Coke/Pepsi 0.33L
$1.8 - $3
Public transport, monthly pass
$90.9 - $149.4
Gasoline (1 liter)
$1 - $1.4
Mobile phone monthly plan
$12 - $29.9
Fitness club, monthly fee
$20.9 - $71.1
Weather In Brisbane
Precipitation In Brisbane
Air Quality
Good
PM2.57
PM1015
24
Air quality is acceptable and pollution poses no health risk. Enjoy outdoor activities as normal.
Drinkable Water Quality
Poor
Water quality is very low. Consider alternative water drinking options.
Traffic around property
Moderate
Traffic is moving at a steady pace, smooth driving without significant delays.
House Rules
Check in after 14:00
Check out until 11:00
Children welcome
No pets