Sofitel Brisbane Central is a well-regarded hotel known for its upscale accommodations and attentive service. Guests have shared their experiences, highlighting both positive aspects and areas for improvement. Below are the compiled lists of good and bad things based on user reviews.
1/5
Safety index
84 out of 100
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Safe area
Business
Family
Luxury
Spa
City
Sofitel Brisbane Central
8.4
(1,954 ratings)
Brisbane, Australia -
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420 m Queen Street Mall
630 m Roma Street Parkland
840 m Eagle Street Pier
Hotel Overview
Hotel highlights
Food
Location
Breakfast
- Exceptional Service: Staff are frequently commended for their professionalism and willingness to go above and beyond to ensure guest satisfaction.
- Prime Location: Its central location is highly praised for convenience and accessibility to local attractions and transport options.
- Luxurious Amenities: Guests appreciate the quality and variety of amenities available, including spa, gym, and dining options.
- Comfortable Rooms: Many reviews mention the comfort and cleanliness of the rooms, highlighting their spaciousness and modern facilities.
- Gourmet Dining: The dining experiences at the hotel are often highlighted for their delicious food and variety of dining options.
Area for improvement
Bathroom
Wi-Fi
Air Conditioning
- Price Point: Some guests find the hotel's rates to be on the higher side, particularly in comparison to other local options.
- Noisy Environments: Due to its central location, some guests report issues with noise from the city, impacting their sleep quality.
- Additional Charges: Guests have noted that there are extra charges for some services and amenities that they believed should be included in the room rate. Limited Parking Options: Limited on-site parking can be problematic for those traveling with their own vehicle, causing inconvenience.
- Room Maintenance: A few guests have mentioned that maintenance issues in the rooms can detract from the overall experience, citing examples like aging decor or malfunctioning appliances.
Amenities
Babysitting
Extra beds/cribs
Pool
Breakfast available
Spa
Parking available
Air conditioning
Laundry
Related hotel videos
8.4RateScore
Total 1,954 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
8.2
8.6
booking
986 Reviews
8.2 / 10
expedia
968 Reviews
8.6 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Food
Location
Breakfast
Bar
Atmosphere
Cleanliness
Amenities
Business
Sleep
Transit
Restaurant
Fitness
Bathroom
Parking
Accessibility
Gym
Wellness
Spa
Nightlife
Pool
Nature
Wi-Fi
Family
Couples
Air Conditioning
Entertainment
Kitchen
Hot Tub
Food was mentioned 380 times
16% Negative77% Positive
Reviews based on Food
Angela Anderson7 months ago
5/5
From check in to check out we enjoyed our stay. The lovely doormen, valet parking and luggage service was so easy. The food at the restaurant was superb. All staff were lovely. Nothing was too much trouble or a challenge when the bar staff looked up and made us our requested cocktail a Raspberry cheesecake. The pool was a little chilly but we enjoyed the spa.
Tiffany Sparks7 months ago
5/5
We stayed 2 nights in a junior king suite. Unfortunately the door failed the first night and locked us out but the staff were excellent, kind and considerate beyond expectations in getting it fixed quickly and making sure we were OK. I really want to thank all the staff for a great stay. They were intuitive, great at anticipating the needs of their guests and over delivering in a lovely way. The turn down service was great, tasty food and the room was very spacious and comfortable.
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
Jan, 2024Now
General Info
Total number of rooms 416
Number of floors 30
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
7Download
101Upload
88Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
Choose Room
Location Area Map
Street View
Daytime safety
79 out of 100
Safe
Nighttime safety
50 out of 100
Risky
Brisbane safety index
84
Overall Safety Index
Very Safe
An average rating of the six safety categories
84 out of 100
Women safety
Safe
Likelihood of inappropriate behavior against women.
76
Physical safety
Very Safe
Likelihood of injury due to harmful intent.
100
Property safety
Risky
Likelihood of theft.
47
Political safety
Very Safe
Potential for infringement of political rights or political unrest.
83
LGBTQ safety
Very Safe
Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.
100
Medical safety
Very Safe
Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.
100
37
Overall Crime index
Low
An average rating of the crime categories
37 out of 100
Property crime severity
Moderate
45
Mugging or robbery 29/100
Car theft 28/100
Car break-ins 35/100
Home break-ins 35/100
Violent crime severity
Low
35
Physical attacks 33/100
Racism or religion motivated attacks 25/100
Other crime severity
Low
36
Insult or harassment in public 36/100
Corruption or bribery 31/100
Drug problem 49/100
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.5 - $2.4
Coffee
$2.4 - $4.2
Beer 0.5L
$2.7 - $6
Meal, inexpensive restaurant
$9.6 - $29.3
Public transport, one-way ticket
$2.1 - $4.8
Taxi 1km (normal tariff)
$1.3 - $1.7
Meal for 2 people, mid-range restaurant, three-course
$50.8 - $143.4
Bottle of mid-range wine
$7.2 - $14.9
McMeal at McDonalds
$8.4 - $10.8
Coke/Pepsi 0.33L
$1.8 - $3
Public transport, monthly pass
$90.9 - $149.4
Gasoline (1 liter)
$1 - $1.4
Mobile phone monthly plan
$12 - $29.9
Fitness club, monthly fee
$20.9 - $71.1
Weather In Brisbane
°C
°F
Precipitation In Brisbane
mm
in
Air Quality
Good
PM2.57
PM1015
24
Air quality is acceptable and pollution poses no health risk. Enjoy outdoor activities as normal.
Drinkable Water Quality
Poor
Water quality is very low. Consider alternative water drinking options.
Traffic around property
Moderate
Traffic is moving at a steady pace, smooth driving without significant delays.
House Rules
Check in after 14:00
Check out until 11:00
Children welcome
No pets, service animals welcome