The Star Grand at The Star Gold Coast in Broadbeach is a well-regarded hotel known for its luxurious amenities and prime location. User reviews highlight a mix of positive experiences and areas for improvement, reflecting a diverse range of guest opinions.
1/5
Safety index
91 out of 100
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Safe area
Business
Family
Luxury
Adventure sport
The Star Grand at The Star Gold Coast
8.3
(7,405 ratings)
Gold Coast City, Australia -
show on map
490 m Gold Coast Convention and Exhibition Centre
490 m The Star Gold Coast
630 m Pacific Fair Shopping Centre
Hotel Overview
Hotel highlights
- Location: Guests love the hotel's prime location, which offers easy access to local attractions, beaches, and dining options.
- Amenities: The range of amenities, including a casino, multiple restaurants, and a spa, receives high praise from guests.
- Room Quality: Many reviewers commend the comfort and quality of the rooms, noting their spaciousness and modern features.
- Staff Service: The professionalism and friendliness of the staff are frequently mentioned as highlights of the stay.
- Entertainment Options: The entertainment options within the hotel, such as live shows and events, are appreciated by guests looking for leisure activities.
Area for improvement
- Price: Some guests find the hotel on the pricier side, noting that the cost of rooms and additional services can add up.
- Wait Times: There are reports of long wait times for check-in and other services during peak periods, which some guests find inconvenient.
- Room Availability: Difficulties with room availability upon arrival, including delayed check-ins and not receiving the booked room type, are mentioned by a few reviewers.
- Noise Levels: The noise levels from the casino and entertainment areas sometimes affect guest rooms, leading to disturbances for some visitors.
- Parking: Challenges with parking, including limited availability and additional costs, are noted by some guests.
Amenities
Pool
Breakfast available
Hot Tub
Air conditioning
Free WiFi
Parking available
Housekeeping
Room service
Related hotel videos
8.3RateScore
Total 7,405 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
8.3
8.4
booking
6,266 Reviews
8.3 / 10
expedia
1,139 Reviews
8.4 / 10
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
Dec, 2023Now
General Info
Total number of rooms 592
Number of floors 21
Number of buildings/towers 1
Year Built 1985
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
5Download
39Upload
17Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
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Location Area Map
Street View
Daytime safety
71 out of 100
Safe
Nighttime safety
40 out of 100
Unsafe
Gold Coast City safety index
91
Overall Safety Index
Very Safe
An average rating of the six safety categories
91 out of 100
Women safety
Safe
Likelihood of inappropriate behavior against women.
76
Physical safety
Very Safe
Likelihood of injury due to harmful intent.
100
Property safety
Safe
Likelihood of theft.
79
Political safety
Very Safe
Potential for infringement of political rights or political unrest.
96
LGBTQ safety
Very Safe
Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.
97
Medical safety
Very Safe
Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.
100
47
Overall Crime index
Moderate
An average rating of the crime categories
47 out of 100
Property crime severity
Moderate
57
Mugging or robbery 40/100
Car theft 39/100
Car break-ins 45/100
Home break-ins 44/100
Violent crime severity
Moderate
48
Physical attacks 44/100
Racism or religion motivated attacks 28/100
Other crime severity
Moderate
51
Insult or harassment in public 47/100
Corruption or bribery 37/100
Drug problem 66/100
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.5 - $2.1
Coffee
$2.4 - $4.3
Beer 0.5L
$4.8
Meal, inexpensive restaurant
$10.2 - $17.9
Public transport, one-way ticket
$2.1 - $6
Taxi 1km (normal tariff)
$1.4 - $1.4
Meal for 2 people, mid-range restaurant, three-course
$41.8 - $131.5
Bottle of mid-range wine
$9 - $12
McMeal at McDonalds
$7.8 - $9.6
Coke/Pepsi 0.33L
$1.8 - $3
Public transport, monthly pass
$53.8
Gasoline (1 liter)
$1 - $1.3
Mobile phone monthly plan
$26.9 - $56.8
Fitness club, monthly fee
$24.9 - $71.7
Weather In Gold Coast City
°C
°F
Precipitation In Gold Coast City
mm
in
Air Quality
Good
PM2.56
PM1011
17
Air quality is acceptable and pollution poses no health risk. Enjoy outdoor activities as normal.
Drinkable Water Quality
Poor
Water quality is very low. Consider alternative water drinking options.
Traffic around property
Light
Few vehicles on the road, relaxed and stress-free driving experience.
House Rules
Check in after 15:00
Check out until 11:00
Children welcome
No pets, service animals welcome