RatePunk Logo
icon
Image of Crystalbrook Bailey
Image of Crystalbrook Bailey
Image of Crystalbrook Bailey
Image of Crystalbrook Bailey
icon

1/5

Image of Crystalbrook Bailey
Image of Crystalbrook BaileyImage of Crystalbrook BaileyImage of Crystalbrook BaileyImage of Crystalbrook Bailey

Safety index

93 out of 100

Show All Photos

Safe area tag

Very safe area

Business

Business

Eco-certified

Luxury

Luxury

Crystalbrook Bailey

Rating icon

8.6

Good (3,157 ratings)

Cairns, Australia - 

show on map
Location icon

140 m Cairns Esplanade

Location icon

140 m Cairns Night Markets

Location icon

490 m Cairns Central Shopping Centre

Hotel Overview

Crystalbrook Bailey is a popular hotel located in Cairns, known for blending artistic environments with upscale amenities. Based on user reviews, this hotel has garnered attention for its unique approach to hospitality, aesthetic appeal, and commitment to environmental sustainability. Here are some of the good and bad aspects mentioned by guests.

Thumbs up icon

Hotel highlights

Location

Cleanliness

Atmosphere

  1. Friendly Staff: The hotel is praised for its warm and welcoming staff, providing exceptional service to guests.
  2. Location: Situated in a convenient location, it offers easy access to local attractions and dining options.
  3. Artistic Decoration: Guests appreciate the artistic and unique decorations throughout the hotel, enhancing their overall experience.
  4. Room Comfort and Cleanliness: The rooms are noted for being spacious, comfortable, and maintained at a high level of cleanliness.
  5. Sustainable Practices: The hotel's dedication to environmental sustainability is a highlight for many guests who are conscious about their ecological footprint.
Thumbs down icon

Area for improvement

Air Conditioning

  1. Price: Some guests find the hotel's pricing to be on the higher side, making it somewhat inaccessible for budget-conscious travelers.
  2. Occasional Noise: Due to its central location, there can be instances of external noise affecting guests' rest and relaxation.
  3. Wi-Fi Connectivity: A few reviews mention issues with Wi-Fi connectivity, impacting guests' ability to stay connected.
  4. Parking Availability: Limited parking availability has been a concern for guests who are traveling with personal vehicles.
  5. Restaurant Service: While the food quality is generally praised, some have mentioned slow service at the hotel's restaurant during peak times.

Amenities

Pool

Free WiFi

Room service

Room service

Laundry

Laundry

Air conditioning

Air conditioning

Parking available

Parking available

Gym

Gym

Restaurant

Youtube Icon

Related hotel videos

Score icon8.6

RateScore

Total 3,157 Reviews

Info icon

RateScore is average rating from most popular providers

Blended Web Rating

Icon

8.6

Icon

9.0

Icon

booking

2,782 Reviews

8.6 / 10

Icon

expedia

375 Reviews

9.0 / 10

Reviews

Info icon

Words are aggregated from hotel reviews across the web and listed by the most mentions.

Country flagCountry flagCountry flag

200+ People Are Talking

Location

Cleanliness

Amenities

Bathroom

Sleep

Fitness

Atmosphere

Bar

Food

Pool

Breakfast

Parking

Kitchen

Air Conditioning

Family

Business

Accessibility

Entertainment

Restaurant

Wellness

Gym

Nightlife

Spa

Pets

Transit

Location was mentioned 109 times

4% Negative93% Positive

Reviews based on Location

User image
Pam H6 months ago

Stayed here for 4 nights as part of Titan Travel group tour from the UK. We thoroughly enjoyed our stay. The room was fine and we slept well. Nicely situated, it doesn't take long to walk anywhere and the lovely promenade and lagoon are not far away, nor is the harbour. The hotel restaurant offered a good selection of food & drink. If you are part of a touring group, then there is a launderette just across the road from the hotel which was handy. One thing we would recommend when staying here is visiting the Cairns Aquarium which is only a short walk away - it is amazing and well worth going to if you have a few hours of free-time.

User image
Christine L6 months ago
5/5Google icon

I had initially intended to stay at another well-known hotel nearby, but luckily I decided against it. A friend of mine happened to be staying there and told me that the hotel was quite outdated. So, instead, I chose to book a room at Bailey. The hotel’s location is incredibly convenient, with just a 2-minute walk to the night market and a 10-minute stroll to the bay. Also the price of the hotel was great, especially since I received a 10% discount for signing up for their membership. The room itself was new and the amenities provided were definitely worth the price I paid. I highly recommend the Crystalbrook brand and I am already looking forward to returning in the near future.

Hotel Quality

Info icon

The quality chart is based on how hotel ratings changed over time.

Jan, 2024Now

General Info

Bullet point

Total number of rooms 217

WiFi Quality

icon

Download, Mbps

icon

Upload, Mbps

Ping, ms

Idle

27

Download

156

Upload

123

Wifi Speed Is Good For

icon

web browsing

icon

HD online movies

icon

group video calls

icon

online streaming

icon

4K online movies

icon

online gaming

Choose Room

Location Area Map

icon

What's nearby

Cairns Esplanade

140 m

Cairns Night Markets

140 m

Cairns Central Shopping Centre

490 m

Esplanade Lagoon

490 m

Cairns Marlin Marina

700 m

icon

Getting around

Cairns Station

840 m

icon

Airports Nearby

Cairns Intl. Airport (CNS)

5 km

icon

Restaurants

Flynn's Italian by Crystalbrook

210 m

Grill'd

280 m

Dundee’s at the Cairns Aquarium

280 m

The Courtyard

210 m

Pho Street Cairns

140 m

Street View

Icon

Daytime safety

54 out of 100

Risky

Icon

Nighttime safety

28 out of 100

Unsafe

Cairns safety index

Safety

Crime

93

Overall Safety Index

Very Safe

An average rating of the six safety categories

93 out of 100

Icon

Women safety

Very Safe

Info icon

Likelihood of inappropriate behavior against women.

lowhigh

84

Icon

Physical safety

Very Safe

Info icon

Likelihood of injury due to harmful intent.

lowhigh

100

Icon

Property safety

Safe

Info icon

Likelihood of theft.

lowhigh

79

Icon

Political safety

Very Safe

Info icon

Potential for infringement of political rights or political unrest.

lowhigh

93

Icon

LGBTQ safety

Very Safe

Info icon

Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.

lowhigh

100

Icon

Medical safety

Very Safe

Info icon

Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.

lowhigh

100

61

Overall Crime index

High

An average rating of the crime categories

61 out of 100

Property crime severity

High

69

Crime category icon

Mugging or robbery  55/100

Crime category icon

Car theft  62/100

Crime category icon

Car break-ins  59/100

Crime category icon

Home break-ins  62/100

Violent crime severity

Moderate

56

Crime category icon

Physical attacks  58/100

Crime category icon

Racism or religion motivated attacks  47/100

Other crime severity

High

66

Crime category icon

Insult or harassment in public  64/100

Crime category icon

Corruption or bribery  53/100

Crime category icon

Drug problem  67/100

Prices Around Property

Average Daily Costs Per Person

icon

Bottle of water 1.5L

$0.6 - $4.2

icon

Coffee

$3 - $4.2

icon

Beer 0.5L

$1.5 - $3.9

icon

Meal, inexpensive restaurant

$4.8 - $26.9

icon

Public transport, one-way ticket

$0.7 - $3

icon

Taxi 1km (normal tariff)

$3

icon

Meal for 2 people, mid-range restaurant, three-course

$83.7 - $119.5

icon

Bottle of mid-range wine

$9 - $17.9

icon

McMeal at McDonalds

$9 - $9.6

icon

Coke/Pepsi 0.33L

$2.4 - $3

icon

Public transport, monthly pass

$89.6

icon

Gasoline (1 liter)

$1 - $1.2

icon

Mobile phone monthly plan

$20.9 - $47.8

icon

Fitness club, monthly fee

$12 - $35.9

Weather In Cairns

°C
°F

Precipitation In Cairns

mm
in

Traffic around property

traffic icons

Moderate

Traffic is moving at a steady pace, smooth driving without significant delays.

House Rules

Clock Icon

Check in after 14:00

Clock Icon

Check out until 11:00

Children welcome

No pets, service animals welcome

Our Recent Articles