DoubleTree by Hilton Hotel Cairns has gained attention for its notable features and areas of improvement. Based on user reviews, this hotel has been lauded for certain aspects while receiving constructive criticism for others, reflecting a balanced perspective.
1/5
Safety index
93 out of 100
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Safe area
Business
Luxury
Adventure sport
DoubleTree by Hilton Hotel Cairns
8.0
(3,277 ratings)
Cairns, Australia -
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Nearby Cairns Esplanade
420 m Cairns Night Markets
630 m Esplanade Lagoon
Hotel Overview
Hotel highlights
Location
Cleanliness
Breakfast
- Location: Praised for its prime position, offering easy access to local attractions and beautiful views.
- Amenities: Guests appreciate the range of facilities, including a well-maintained pool and fitness center.
- Customer Service: Staff are commended for their friendly and helpful demeanor, enhancing the guest experience.
- Food Quality: The dining options within the hotel are highlighted for their delicious meals and variety.
- Room Comfort: Many find the rooms comfortable and well-equipped, providing a satisfying stay.
Area for improvement
Bathroom
Wi-Fi
Air Conditioning
- Wi-Fi Service: Some guests experience issues with the reliability and speed of the internet service.
- Room Maintenance: Feedback includes concerns over maintenance and cleanliness of some rooms.
- Price: A number of reviews mention the hotel as being on the pricier side for the value received.
- Noise Level: Complaints about noise from both inside and outside the hotel affecting sleep quality.
- Parking Availability: Limited parking spaces and additional costs for parking are points of criticism.
Amenities
Kids pool
Extra beds/cribs
Pool
Breakfast available
Parking available
Free WiFi
Housekeeping
Room service
Related hotel videos
8.0RateScore
Total 3,277 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
7.9
8.4
booking
2,300 Reviews
7.9 / 10
expedia
977 Reviews
8.4 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Location
Amenities
Cleanliness
Breakfast
Bathroom
Sleep
Food
Fitness
Bar
Atmosphere
Restaurant
Pool
Wi-Fi
Nature
Air Conditioning
Transit
Family
Accessibility
Gym
Business
Wellness
Kitchen
Nightlife
Entertainment
Spa
Parking
Couples
Location was mentioned 284 times
5% Negative87% Positive
Reviews based on Location
Leo8 months ago
4/5
Our overall experience was good, and we had a comfortable stay at the Hilton in Cairns. Good quality breakfast included which was a bonus. However the rooms were kind of old and you could see in the robes that walls are peeling and was a bit disappointing to see the quality of rooms wasn't really great, when you say Hilton you expect a better quality. The view was great as you see in the photos. The restaurant and bar were good too. The location is right next to the water which is great. Staff were very professional but could be more friendly and welcoming. The pool in the hotel was very clean and quiet, You can chill there for hours if it's not too windy. So definitely a great place to be. Thanks for having us.
SassySistaOfSS6 months ago
4/5
Rooms & bathrooms are a little outdated, and the bed isn’t super comfortable. Water, Air Con, Service and Location are good. Other than a bit of ants in the bathroom sink (which may be weather related) the cleanliness is good. Overall I would still recommend it as I had a comfortable stay.
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
Jan, 2024Now
General Info
Total number of rooms 237
Number of floors 6
Year Built 1989
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
26Download
157Upload
124Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
Choose Room
Location Area Map
Street View
Daytime safety
54 out of 100
Risky
Nighttime safety
28 out of 100
Unsafe
Cairns safety index
93
Overall Safety Index
Very Safe
An average rating of the six safety categories
93 out of 100
Women safety
Very Safe
Likelihood of inappropriate behavior against women.
84
Physical safety
Very Safe
Likelihood of injury due to harmful intent.
100
Property safety
Safe
Likelihood of theft.
79
Political safety
Very Safe
Potential for infringement of political rights or political unrest.
93
LGBTQ safety
Very Safe
Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.
100
Medical safety
Very Safe
Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.
100
61
Overall Crime index
High
An average rating of the crime categories
61 out of 100
Property crime severity
High
69
Mugging or robbery 55/100
Car theft 62/100
Car break-ins 59/100
Home break-ins 62/100
Violent crime severity
Moderate
56
Physical attacks 58/100
Racism or religion motivated attacks 47/100
Other crime severity
High
66
Insult or harassment in public 64/100
Corruption or bribery 53/100
Drug problem 67/100
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.6 - $4.2
Coffee
$3 - $4.2
Beer 0.5L
$1.5 - $3.9
Meal, inexpensive restaurant
$4.8 - $26.9
Public transport, one-way ticket
$0.7 - $3
Taxi 1km (normal tariff)
$3
Meal for 2 people, mid-range restaurant, three-course
$83.7 - $119.5
Bottle of mid-range wine
$9 - $17.9
McMeal at McDonalds
$9 - $9.6
Coke/Pepsi 0.33L
$2.4 - $3
Public transport, monthly pass
$89.6
Gasoline (1 liter)
$1 - $1.2
Mobile phone monthly plan
$20.9 - $47.8
Fitness club, monthly fee
$12 - $35.9
Weather In Cairns
°C
°F
Precipitation In Cairns
mm
in
Traffic around property
Moderate
Traffic is moving at a steady pace, smooth driving without significant delays.
House Rules
Check in after 15:00
Check out until 11:00
Children welcome
No pets