Mercure Alice Springs Resort, situated in East Side, is a hotel that draws guests for various reasons. According to user reviews, it offers both positive and negative experiences for its visitors.
1/5
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Mercure Alice Springs Resort
7.8
(1,846 ratings)
East Side, Australia -Â
630 m Australian Aboriginal Dreamtime Gallery
700 m Todd Mall
2.5 km Lasseters Casino
Hotel Overview
Hotel highlights
Food
Location
Fitness
- Location: The hotel's central location is highly praised, making it convenient for guests to explore local attractions.
- Pool: The outdoor swimming pool is a highlight for many guests, providing a refreshing escape from the heat.
- Customer Service: Helpful and friendly staff contribute to a welcoming atmosphere, enhancing the overall guest experience.
- Room Comfort: Many guests find the rooms comfortable and well-maintained, contributing to a pleasant stay.
- Dining: The on-site dining options are appreciated for their quality and variety, offering satisfying meals to guests.
Area for improvement
Bathroom
- Price: Some guests find the pricing to be on the higher side, affecting the overall value for money.
- Internet Connectivity: Issues with Wi-Fi reliability and speed are occasionally reported, hindering online activities for guests.
- Noise Levels: Noise from nearby rooms or external sources can sometimes disturb the peace of guests' stays.
- Maintenance: There are occasional comments about the need for better maintenance or updating of facilities to meet expectations.
- Parking: Limited parking availability can be an inconvenience for guests traveling with their vehicles.
Amenities
Extra beds/cribs
Pool
Breakfast available
Parking included
Air conditioning
Free WiFi
Laundry
Gym
RateScore
Total 1,846 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
booking
865 Reviews
7.4 / 10
expedia
981 Reviews
8.2 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Food
Fitness
Location
Cleanliness
Breakfast
Pool
Bar
Bathroom
Atmosphere
Sleep
Amenities
Restaurant
Transit
Air Conditioning
Wi-Fi
Business
Nature
Accessibility
Nightlife
Parking
Kitchen
Food was mentioned 94 times
Reviews based on Food
The hotel is lovely. Friendly staff, good food, spacious rooms. It's further than I thought from the town (15 minute walk) and the WiFi was a little patchy in the room but overall very good. Would stay again.
Hi I hv to say Mercure Alice spring is not 4 star maximum 3 star !! Main concern not clean room no attention to details and toilet the main important things was not good wee outside toilet and sink Botom yellow colour I hv to wiped to be clean They use international students and no superviser to check if they clean room !! Fridge not clean and thick dust on bathroom door when you open it Window glass from outside all finger print shocking dust and dirt ! Bed side cup mark on it !! Tray where they put cups dusty dirty never cleaned I told them 3 times about toilet not clean no responding disappointed until 3 th time It is obvious Managment not good with their job that’s what I blame I met someone who work in crown hotel I knew that it seems in all Alice spring no attention to details not clean !! They say put sheets on floor if need to be change i did but when I came back at night still there !! But I hv to stay staff are lovely specially in restaurants Todd bar are amazing Food is great too some dishes too pricy Is obvious they cut labour hours to save money because not enough waitress I knew they cut labour hours Open buffet Breaky amazing but coffee machine every 5 days stop working and no any sign about what food is it until last two weeks I feel sorry for employees who work there they hv lovely smile great service most of them but they work so hard with not enough support And at night Aboriginal people shout scream but just one night Todd Barr food was really great and the service was amazing cheerful face friendly working hard doing their best much appreciated really
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
General Info
Total number of rooms 139
Number of floors 2
Number of buildings/towers 3
Year Built 1974
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
34Download
23Upload
15Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
Choose Room
Location Area Map
Street View
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.5 - $3.6
Coffee
$1.8 - $3.9
Beer 0.5L
$1.2 - $4.5
Meal, inexpensive restaurant
$9 - $29.9
Public transport, one-way ticket
$0.6 - $2.4
Taxi 1km (normal tariff)
$1.2 - $1.2
Meal for 2 people, mid-range restaurant, three-course
$35.9 - $89.6
Bottle of mid-range wine
$9 - $20.9
McMeal at McDonalds
$8.4 - $9
Coke/Pepsi 0.33L
$1.8 - $4.2
Public transport, monthly pass
$52
Gasoline (1 liter)
$1 - $1.3
Fitness club, monthly fee
$38.8 - $71.7
Weather In East Side
Precipitation In East Side
Traffic around property
Light
Few vehicles on the road, relaxed and stress-free driving experience.
House Rules
Check in after 15:00
Check out until 10:00
Children welcome
No pets, service animals welcome