The Mercure Kakadu Crocodile Hotel is a unique, crocodile-shaped hotel located in Jabiru, in the heart of Kakadu National Park. Based on user reviews, it's known for its distinct architecture, immersive location in one of Australia's stunning natural surroundings, and friendly, accommodating staff. However, opinions on its amenities and overall experience vary among guests, with some aspects receiving criticism.
1/5
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Mercure Kakadu Crocodile Hotel
7.0
(2,050 ratings)
Jabiru, Australia -Â
1 km Mamukala Billabong
2.5 km Bowali Visitors Centre
3 km Maguk Gorge
Hotel Overview
Hotel highlights
Food
Breakfast
Fitness
- Unique Design: The hotel's crocodile shape is a standout feature that impresses guests.
- Location: Situated within Kakadu National Park, the hotel offers close proximity to nature and wildlife.
- Friendly Staff: Guests frequently praise the helpful and welcoming hotel staff.
- Swimming Pool: The outdoor pool is highlighted as a refreshing amenity by visitors.
- Local Cuisine: The hotel restaurant is commended for incorporating local ingredients and dishes.
Area for improvement
Bathroom
Accessibility
Kitchen
- Outdated Rooms: Some guests find the rooms to be dated and in need of renovation.
- High Prices: The cost of accommodations and dining is noted as being on the higher side.
- Limited Dining Options: Apart from the hotel restaurant, there are few dining options nearby.
- Weak Wi-Fi: Several reviews mention poor Wi-Fi signal strength and connectivity issues.
- Maintenance Issues: General maintenance and upkeep of hotel facilities have been a concern for some visitors.
Amenities
Kids pool
Extra beds/cribs
Pool
Breakfast available
Parking included
Free WiFi
Air conditioning
Laundry
Related hotel videos
RateScore
Total 2,050 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
booking
1,060 Reviews
6.5 / 10
expedia
990 Reviews
7.6 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
140+ People Are Talking
Food
Cleanliness
Breakfast
Fitness
Bathroom
Bar
Sleep
Pool
Amenities
Atmosphere
Location
Restaurant
Accessibility
Kitchen
Family
Air Conditioning
Nature
Wi-Fi
Parking
Nightlife
Food was mentioned 139 times
Reviews based on Food
The Croc, as the locals call it, has been there in the excessive heat and humidity for a while now, so don't expect everything to be shinning new and clean. The rooms are sizable and well furnished. But the bathroom and the "kitchen" area (although both well stocked) are very small hence difficult to use, also in need of a renovation. They could have easily reduced the size of the room and gave them both some more space. I don't understand why they had to make them so cramped. There's a plugin flashlight by the bathroom door. You may find one or two of the lights in the room are broken too. Maybe due to it's remote location, a thorough fix-up is not easily done. The staff members are efficient and very helpful. But seriously under-staffed during wet season. Decent in-house restaurant that provides three meals a day (usually continental only in the morning, no full buffet but with a la carte available as well). All in all, apart from the particular shape of the build, pretty standard. A small swimming pool in the courtyard, convenient and good for socialising. But you don't have to be restricted to it. Just some 200m away is the town's public swimming pool which only costs $5 per entry and it's a hidden gem! 25m by 8 lanes with foldable roof shades, 1.2m-2m ramp bottom with a baby pool on the side. You simply have to check it out. The only place to be in town in the unbearable arvo heat. Lastly, for those uninitiated, do NOT order Vegan Pho at the restaurant!! I cannot stress this enough. That thing is GARBAGE! It's the only BOMB on the menu. I do not understand how they can put that jumble of junk in a bowl and call it food, it's barely even cooked!! And to the management, if you're reading this, you've any idea how unbelievably bad that dish is?? Have you ever tried it yourselves?!! Do you know how many people I've seen, just during my short stay, that ordered it just, took one bit, then spat it out and never touched it again?? Either do it right which is unlike to happen, or take that f-thing of the menu for f-sake!!!! It's a f-disgrace!! No self-respecting restaurant would keep it! Consider yourselves warned travellers. You order it at your own peril.
Beautiful hotel entrance, very spacious rooms, bed was a little hard but overall a lovely experience. The restaurant food and bar were great. The amenities in the room were wonderful (yes a coffee machine too!)
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
General Info
Total number of rooms 110
Number of floors 2
Number of buildings/towers 1
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
93Download
159Upload
22Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
Choose Room
Location Area Map
Street View
Weather In Jabiru
Precipitation In Jabiru
House Rules
Check in after 15:00
Check out until 10:00
Children welcome
No pets, service animals welcome