Arion Hotel Baku is a hotel that has garnered a range of opinions among its guests. Based on user reviews, the hotel appears to balance both positive and negative aspects, offering a mixed experience for its visitors.
1/5
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Arion Hotel Baku
7.2
(347 ratings)
Baku City, Azerbaijan -
1.26 km Metro Park
2 km Haydar Aliyev Cultural Center
3 km 28 Mall
Hotel Overview
Hotel highlights
- Exceptional Staff: Staff members are frequently praised for their professionalism and friendliness, ensuring a welcoming atmosphere.
- Quality Breakfast: The hotel's breakfast receives positive remarks for its variety and quality, pleasing most palates.
- Clean and Comfortable Rooms: Guests have commended the cleanliness and comfort of the rooms, contributing to a pleasant stay.
- Convenient Location: The hotel's location is noted for its convenience, allowing easy access to various points of interest.
- Amenities and Facilities: Many reviewers appreciate the range of amenities and facilities available at the hotel.
Area for improvement
Bathroom
Sleep
Room
- Noisy Environment: Some guests mention that noise from the surrounding area can be a drawback, affecting the tranquility of their stay.
- Wi-Fi Connectivity Issues: Problems with Wi-Fi connectivity have been reported, causing inconvenience for guests needing internet access.
- Maintenance Issues: A few visitors have pointed out maintenance issues within the hotel, suggesting room for improvement.
- Limited Parking: Parking can be a challenge, with limited spaces available for guests.
- Occasional Cleanliness Concerns: Though generally praised, some guests have encountered occasional lapses in cleanliness.
Amenities
Breakfast included
Pool
Free WiFi
Parking included
Gym
Laundry
Housekeeping
Air conditioning
RateScore
Total 347 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
booking
339 Reviews
7.2 / 10
expedia
8 Reviews
7.2 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
163+ People Are Talking
Cleanliness
Breakfast
Bathroom
Sleep
Room
Wellness
Spa
Fitness
Dining
Pool
Atmosphere
Location
Cleanliness was mentioned 23 times
Reviews based on Cleanliness
This is the most pathetic property I have been to ever , trapping people by claiming to be a 5 star hotel and offer not even 3 star services. Breakfast buffet is nothing short of disaster with very limited choices. Boiled eggs, grilled tomatoes and sausages were kept cold. Had to remind staff for everything 2-3 times and they were not motivated to do their jobs. No coffee, milk or even water was available. Kids had to wait 15-20 mins for water. Rooms balcony were not clean and had dust all over the place. We were 4 and booked a family room, they gave 2 small bottles of water complimentary and forced us to order water from restaurant.
I stayed 5 days in April’22 - it is very new but this not a 5 star hotel. Rooms: spacious but 3 star quality beds. Locker space for clothes inexplicably small for a room this size - even in the suites. Why?? The rooms are big enough to put large lockers, especially the suites. Also inexplicable : NO Bedside lamps. Only bright/white overhead light. Not cozy. Windows INCREDIBLY DIRTY!! Ok, Baku is a dusty place but these have not been cleaned in months - if not from when the hotel opened. Why so careless?? Bad image for outside and from inside. TV lowest and cheapest quality. Bathroom: was leaking. Amenities level of 2 star hotel or less. Big and new hotel but care and service of 2 or 3 star at most.
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
General Info
Total number of rooms 116
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
10Download
30Upload
35Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
Choose Room
Location Area Map
Street View
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.4 - $0.8
Coffee
$1.6 - $4.3
Beer 0.5L
$1 - $1.6
Meal, inexpensive restaurant
$4.3 - $16.3
Public transport, one-way ticket
$0.2 - $0.3
Taxi 1km (normal tariff)
$0.3 - $1.1
Meal for 2 people, mid-range restaurant, three-course
$21.7 - $54.2
Bottle of mid-range wine
$3.8 - $9.8
McMeal at McDonalds
$6 - $8.1
Coke/Pepsi 0.33L
$0.4 - $1.1
Public transport, monthly pass
$10.8 - $32.5
Gasoline (1 liter)
$0.5 - $1.1
Mobile phone monthly plan
$6.5 - $19
Fitness club, monthly fee
$21.7 - $65.1
Weather In Baku City
Precipitation In Baku City
Traffic around property
Moderate
Traffic is moving at a steady pace, smooth driving without significant delays.
House Rules
Check in after 14:00
Check out until 12:00
Children welcome
No pets or service animals