Swissotel Sarajevo is a popular hotel renowned for its prime location and high-quality services. User reviews often highlight a mix of positive aspects and areas for improvement, offering a comprehensive view of what to expect when staying at this hotel.
1/5
Safety index
58 out of 100
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Business
Family
Luxury
Spa
Swissotel Sarajevo
8.9
(2,416 ratings)
Sarajevo, Bosnia and Herzegovina -
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420 m National Museum of Bosnia and Herzegovina
1 km Latin Bridge
1.5 km Sebilj Fountain
Hotel Overview
Hotel highlights
Location
Cleanliness
Breakfast
- Exceptional Location: Guests rave about the hotel's central location, making it easy to access various tourist attractions and business districts.
- Stunning Views: The hotel offers breathtaking views of the surrounding cityscape, making for a memorable stay.
- Modern Amenities: The availability of modern, high-quality amenities ensures a comfortable and convenient stay for guests.
- Professional Staff: The staff’s professionalism and kindness have received high praise, with many noting their helpfulness.
- Spacious and Clean Rooms: Reviewers frequently compliment the spaciousness and cleanliness of the rooms, adding to the comfort of their stay.
Area for improvement
Bathroom
- Pricey Services: Some guests have mentioned that the services, though high quality, are relatively expensive.
- Limited Parking: The availability of parking can be an issue, with some guests finding it difficult to secure a spot.
- Occasional Noise Disturbances: A few reviews have noted noise disturbances, which can detract from the overall peacefulness of the stay.
- Wi-Fi Connectivity Issues: There have been occasional complaints about the Wi-Fi connectivity being unreliable or slow.
- Inconsistencies in Room Service: While generally positive, some guests have experienced inconsistencies with room service, affecting their overall experience.
Amenities
Extra beds/cribs
Pool
Spa
Parking available
Free WiFi
Air conditioning
Gym
Laundry
Related hotel videos
8.9RateScore
Total 2,416 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
8.9
8.8
booking
2,179 Reviews
8.9 / 10
expedia
237 Reviews
8.8 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Location
Cleanliness
Breakfast
Atmosphere
Food
Amenities
Wellness
Restaurant
Spa
Fitness
Bathroom
Parking
Bar
Sleep
Pool
Business
Family
Gym
Kitchen
Transit
Nightlife
Nature
Location was mentioned 155 times
1% Negative90% Positive
Reviews based on Location
KellI Calkins9 months ago
4/5
Good stay. Staff was decent. Not overly friendly but consistent. Room was nice. Bed was comfortable. View was great! Pool was closed for maintenance so didn’t get to enjoy. Had to pay for the private hot tub which was a little weird as we had no choice because the pool was closed and that was one of the reasons I booked that stay. Next to the mall which was an amazing location! Had a cool salt room! 5-10 min drive to the market. Safe location! Good stay and would stay here again.
Dijana Ib (Dib)10 months ago
4/5
The hotel is clean and modern and staff is very friendly. It is quiet despite having access to the mall next door. It is on the pricey side. You have a few grocery stores in the area and modern food choices. However if you want traditional dishes or sightseeing it’s about 30/50 min walk.
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
Dec, 2023Now
General Info
Total number of rooms 218
Number of floors 21
Year Built 2018
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
8Download
77Upload
23Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
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Location Area Map
Street View
Daytime safety
77 out of 100
Safe
Nighttime safety
56 out of 100
Risky
Sarajevo safety index
58
Overall Safety Index
Risky
An average rating of the six safety categories
58 out of 100
Women safety
Safe
Likelihood of inappropriate behavior against women.
61
Physical safety
Safe
Likelihood of injury due to harmful intent.
77
Property safety
Unsafe
Likelihood of theft.
29
Political safety
Unsafe
Potential for infringement of political rights or political unrest.
36
LGBTQ safety
Risky
Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.
43
Medical safety
Very Safe
Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.
100
44
Overall Crime index
Moderate
An average rating of the crime categories
44 out of 100
Property crime severity
Moderate
51
Mugging or robbery 44/100
Car theft 46/100
Car break-ins 52/100
Home break-ins 40/100
Violent crime severity
Low
40
Physical attacks 36/100
Racism or religion motivated attacks 25/100
Other crime severity
Moderate
46
Insult or harassment in public 31/100
Corruption or bribery 76/100
Drug problem 43/100
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.5 - $0.8
Coffee
$1 - $2
Beer 0.5L
$0.6 - $1.8
Meal, inexpensive restaurant
$3.6 - $7.7
Public transport, one-way ticket
$0.7 - $0.9
Taxi 1km (normal tariff)
$0.5 - $1
Meal for 2 people, mid-range restaurant, three-course
$17.9 - $51.1
Bottle of mid-range wine
$4.1 - $7.7
McMeal at McDonalds
$5.1 - $6.1
Coke/Pepsi 0.33L
$1 - $2
Public transport, monthly pass
$25.6 - $30.7
Gasoline (1 liter)
$1.3 - $1.6
Mobile phone monthly plan
$10.2 - $20.5
Fitness club, monthly fee
$21.5 - $35.8
Weather In Sarajevo
°C
°F
Precipitation In Sarajevo
mm
in
Air Quality
Unhealthy
PM2.530
PM1050
74
Poor air quality affects health. Recommended to limit outdoor activity.
Drinkable Water Quality
Fair
Water may have some problems, not recommended for daily consumption.
Traffic around property
Light
Few vehicles on the road, relaxed and stress-free driving experience.
House Rules
Check in after 15:00
Check out until 12:00
Children welcome
No pets or service animals