Crowne Plaza Sofia, an IHG Hotel, appears to be a favorite among travelers for its strategic location and service. Based on user reviews, the hotel offers some notable positives making it a choice worth considering for visitors to the area. However, it's also important to consider the areas where the hotel falls short according to guests, ensuring a well-rounded understanding of what one might expect.
1/5
Safety index
71 out of 100
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Safe area
Business
Luxury
Spa
Crowne Plaza Sofia, an IHG Hotel
8.8
(426 ratings)
Sofia, Bulgaria -
show on map
2.5 km Sofia Ring Mall
2.5 km Simeonovo Lift
4 km Arena Armeec
Hotel Overview
Hotel highlights
Location
Cleanliness
Business
- Strategic Location: Found in the heart of the city, it's close to many attractions and amenities.
- Comfortable Rooms: Guests frequently compliment the comfort and cleanliness of the rooms.
- Professional Staff: The service is often described as top-notch, with staff going out of their way to assist guests.
- Excellent Food Options: The on-site dining options receive high marks for both the quality and variety of food offered.
- Modern Amenities: The hotel boasts up-to-date facilities that cater well to both leisure and business travelers.
Area for improvement
- Parking Issues: Guests have noted difficulties with parking, including availability and accessibility.
- Noise Levels: Some reviews mention problems with noise, both from within the hotel and the surrounding area.
- Wi-Fi Connectivity: There are occasional complaints about the reliability and speed of the in-room Wi-Fi service.
- Price Point: A number of guests feel that the hotel's prices are a bit high for the value received.
- Room Maintenance: There have been mentions of maintenance issues within the rooms, affecting the overall experience.
Amenities
Kids pool
Extra beds/cribs
Breakfast available
Pool
Spa
Hot Tub
Free WiFi
Parking included
Related hotel videos
8.8RateScore
Total 426 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
8.8
8.8
booking
236 Reviews
8.8 / 10
expedia
190 Reviews
8.8 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Location
Cleanliness
Business
Breakfast
Fitness
Atmosphere
Wellness
Food
Spa
Pool
Transit
Restaurant
Bathroom
Amenities
Gym
Bar
Couples
Sleep
Parking
Kitchen
Hot Tub
Nature
Wi-Fi
Accessibility
Family
Location was mentioned 88 times
7% Negative83% Positive
Reviews based on Location
Nyagolova2 years ago
am satisfied of my stay in your hotel! Almost everything was on level of your 5 stars. I have no remarks of rooms, hals and gardens. The food and drinks are very nice. The waiters and cooks are responsive. In this time to find good staff is respectfully! Please get my congratulations to have a nice, pretty and new hotel with a good location. May be I will be back as soon as possible. There was a delay with my registration if I had a reservation and after 7 hours driving it was a big problem for me.
OMSN2 years ago
I spent 3 nights at this hotel with two young kids. The pool was great and we spent 2 hours a day at the pool. If you travel outside of Sofia (seven rila lakes, Vitosha mountains etc) this is great hotel. If you are planning on visiting the city, it's far and less recommended (unless you don't mind moving with taxi - which is cheap)
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
Dec, 2023Now
General Info
Total number of rooms 130
Number of floors 5
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
3Download
92Upload
88Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
Choose Room
Location Area Map
Street View
Daytime safety
83 out of 100
Very Safe
Nighttime safety
56 out of 100
Risky
Sofia safety index
71
Overall Safety Index
Safe
An average rating of the six safety categories
71 out of 100
Women safety
Safe
Likelihood of inappropriate behavior against women.
67
Physical safety
Very Safe
Likelihood of injury due to harmful intent.
100
Property safety
Unsafe
Likelihood of theft.
39
Political safety
Safe
Potential for infringement of political rights or political unrest.
74
LGBTQ safety
Risky
Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.
47
Medical safety
Very Safe
Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.
100
41
Overall Crime index
Moderate
An average rating of the crime categories
41 out of 100
Property crime severity
Moderate
49
Mugging or robbery 31/100
Car theft 40/100
Car break-ins 47/100
Home break-ins 42/100
Violent crime severity
Low
29
Physical attacks 33/100
Racism or religion motivated attacks 30/100
Other crime severity
Low
40
Insult or harassment in public 35/100
Corruption or bribery 83/100
Drug problem 44/100
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.5 - $1
Coffee
$1 - $3.1
Beer 0.5L
$0.6 - $1.3
Meal, inexpensive restaurant
$5.1 - $15.3
Public transport, one-way ticket
$0.8 - $1
Taxi 1km (normal tariff)
$0.6 - $1
Meal for 2 people, mid-range restaurant, three-course
$25.6 - $61.4
Bottle of mid-range wine
$3.8 - $10.2
McMeal at McDonalds
$7 - $9.2
Coke/Pepsi 0.33L
$1 - $2
Public transport, monthly pass
$25.6 - $35.8
Gasoline (1 liter)
$1.3 - $1.5
Mobile phone monthly plan
$12.3 - $23
Fitness club, monthly fee
$23 - $46
Weather In Sofia
°C
°F
Precipitation In Sofia
mm
in
Air Quality
Unhealthy
PM2.525
PM1034
77
Poor air quality affects health. Recommended to limit outdoor activity.
Drinkable Water Quality
Fair
Water may have some problems, not recommended for daily consumption.
Traffic around property
Light
Few vehicles on the road, relaxed and stress-free driving experience.
House Rules
Check in after 14:00
Check out until 12:00
Children welcome
No pets