Hilton Sofia is a well-received hotel known for its prime location and exceptional service. It stands out for its modern facilities and comfortable accommodations, providing guests with a memorable stay. Here, we summarize the most praised aspects and a few areas where guests felt improvements could be made, based on user reviews.
1/5
Safety index
71 out of 100
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Safe area
Family
Luxury
Business
City
Hilton Sofia
8.4
(593 ratings)
Sofia, Bulgaria -
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630 m Vitosha Blvd
770 m National Palace of Culture
1.5 km Bulgarian Parliament
Hotel Overview
Hotel highlights
Location
Breakfast
Atmosphere
- Exceptional Location: Situated in a convenient spot, making it easy for guests to explore the city's attractions.
- Superb Service: Staff members are highly praised for their helpfulness and professionalism.
- Luxurious Facilities: The hotel boasts modern amenities that cater to the comfort and entertainment of its guests.
- Spacious and Clean Rooms: Guests appreciate the cleanliness and size of the accommodations.
- Delicious Cuisine: The on-site dining options receive positive feedback for both selection and quality of food.
Area for improvement
- Pricing: Some guests feel that the pricing is a bit steep for the value offered.
- Wi-Fi Connectivity: There have been reports of inconsistent or slow internet service in some areas of the hotel.
- Parking Accessibility: Guests have noted difficulties with parking due to limited spaces or additional charges.
- Ageing Decor: A few guests mention that certain areas of the hotel could benefit from an update to match the overall luxurious feel.
- Noise Levels: Some have experienced disturbances due to noise from neighboring rooms or outside the hotel.
Amenities
Extra beds/cribs
Breakfast available
Parking available
Pet friendly
Laundry
Air conditioning
Housekeeping
Room service
Related hotel videos
8.4RateScore
Total 593 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
7.6
8.8
booking
215 Reviews
7.6 / 10
expedia
378 Reviews
8.8 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Location
Breakfast
Atmosphere
Cleanliness
Food
Restaurant
Business
Amenities
Fitness
Bar
Sleep
Wellness
Bathroom
Transit
Spa
Gym
Pool
Accessibility
Parking
Wi-Fi
Couples
Family
Kitchen
Location was mentioned 173 times
3% Negative87% Positive
Reviews based on Location
Santiago Aguilar8 months ago
5/5
Great service great rooms. The daily breakfast buffet is delicious. It is not central to any touristic area but it’s a healthy walk to the metro. Anyway Sofia has great public transportation and taxis are inexpensive compared to other European countries and the U.S. renovations are schedule to end in the next few months.
G W9 months ago
This is a beautiful hotel in the heart of Sofia. While under renovation they have done their best to ensure a fantastic stay. Amazing breakfast and the restaurant OXBO serves amazing Bulgarian meals. Top notch service. Ask for a room upgrade and you will be provided free breakfast, restaurant discounts and free items from minibar. Great value. Ample parking on site. Would stay again.
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
Dec, 2023Now
General Info
Total number of rooms 245
Number of floors 9
Number of buildings/towers 1
Year Built 2001
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
4Download
92Upload
68Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
Choose Room
Location Area Map
Street View
Daytime safety
83 out of 100
Very Safe
Nighttime safety
56 out of 100
Risky
Sofia safety index
71
Overall Safety Index
Safe
An average rating of the six safety categories
71 out of 100
Women safety
Safe
Likelihood of inappropriate behavior against women.
61
Physical safety
Very Safe
Likelihood of injury due to harmful intent.
93
Property safety
Risky
Likelihood of theft.
53
Political safety
Safe
Potential for infringement of political rights or political unrest.
74
LGBTQ safety
Risky
Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.
46
Medical safety
Very Safe
Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.
100
41
Overall Crime index
Moderate
An average rating of the crime categories
41 out of 100
Property crime severity
Moderate
49
Mugging or robbery 31/100
Car theft 40/100
Car break-ins 47/100
Home break-ins 42/100
Violent crime severity
Low
29
Physical attacks 33/100
Racism or religion motivated attacks 30/100
Other crime severity
Low
40
Insult or harassment in public 35/100
Corruption or bribery 83/100
Drug problem 44/100
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.5 - $1
Coffee
$1 - $3.1
Beer 0.5L
$0.6 - $1.3
Meal, inexpensive restaurant
$5.1 - $15.3
Public transport, one-way ticket
$0.8 - $1
Taxi 1km (normal tariff)
$0.6 - $1
Meal for 2 people, mid-range restaurant, three-course
$25.6 - $61.4
Bottle of mid-range wine
$3.8 - $10.2
McMeal at McDonalds
$7 - $9.2
Coke/Pepsi 0.33L
$1 - $2
Public transport, monthly pass
$25.6 - $35.8
Gasoline (1 liter)
$1.3 - $1.5
Mobile phone monthly plan
$12.3 - $23
Fitness club, monthly fee
$23 - $46
Weather In Sofia
°C
°F
Precipitation In Sofia
mm
in
Air Quality
Unhealthy
PM2.525
PM1034
77
Poor air quality affects health. Recommended to limit outdoor activity.
Drinkable Water Quality
Fair
Water may have some problems, not recommended for daily consumption.
Traffic around property
Light
Few vehicles on the road, relaxed and stress-free driving experience.
House Rules
Check in after 14:00
Check out until 12:00
Children welcome
Pets welcome (restrictions apply)