Jardim Atlântico Beach Resort

Scott B2 years ago

We stayed here since this was a preferred hotel for family, but we would probably not stay as long the next visit. Please be warned that they had out review cards to people at breakfast who give them positive feedback, and don't to those who give less than positive so the reviews here on trip advisor will be very skewed. (Since I gave mixed comments they did not give me a review card with a trip advisor logo prominently on it.)||||The price difference between the basic and deluxe rooms was minimal and our friend's room was much nicer for little more. The basic rooms were pricy once we saw what they got for a slight bit more.||||The positives:|| - The location was convenient within 10 minutes of the Ilheus airport.|| - The pools were clean, bathrooms were easily accessible.|| - The drinks (with alcohol) were excellent, and they were made very quickly after ordering.|| - They had activities and a playroom for kids, and a game room (although the game room needs maintained better, new equipment, etc).|| - There were activities for adults like volleyball, water aerobics, and contents where they gave small prizes.||- The lunch and dinner menu food was very good always, prices were reasonable.||- The beach behind the resort wasn't full so you had a lot of space to enjoy. The waves are rough at times. There are a lot of restaurants about a mile down the beach if you want to go elsewhere for lunch.||||The negatives:|| - The rooms were loud to outside noise, people in the hallways were loud throughout the night.|| - The breakfast was lacking compared to other resorts. Due to the number of people at the hotel, they produced food in mass quantity and the quality of breakfast was low overall. Tables were usually hard to find also. Multiple days when we ordered omelets they didn't get the order right. (using tapioca rather than egg, putting on onions, etc) The juices were extremely watered down, and not good.|| - The poolside music and master of ceremonies were too loud every day. We complained multiple time. It felt like you were in a college spring break bar. The hotel staff will not pick up empty (plastic) drink glasses from poolside.|| - It was quite a walk from many of the rooms to the restaurant, pool, etc.|| - There is not much near the hotel if you walk outside the property.|| - They also had little or no information on covid testing when it was required to fly back to the USA. So we had to find pharmacies online and walk to them, which there were a few within 1/2 mile.||||The reception desk really did not have any information on happenings in Ilheus. They had a flyer from a festival going on, but when you asked about it they had no clue. Otherwise the reception desk was pretty helpful.||||There was free flavored water at check-in at reception, but this was only around check-in time. The hotel should provide this 24 hours daily, it was a nice feature.