Novotel Salvador Rio Vermelho is a well-regarded hotel located in a picturesque area, offering its guests a mix of comfort, convenience, and quality service. Based on user reviews, this hotel provides various amenities and features that cater to different needs. However, there are also aspects that some guests believe could use improvement. Here's a breakdown of the good and bad things about the hotel, according to visitor feedback.
1/5
Safety index
56 out of 100
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Business
Novotel Salvador Rio Vermelho
8.3
(2,092 ratings)
Salvador, Brazil -
show on map
1.33 km Rio Vermelho Beach
4 km Shopping da Bahia
7.5 km Ondina Beach
Hotel Overview
Hotel highlights
Location
Breakfast
Fitness
- Stunning Ocean Views: Guests often praise the breathtaking views of the ocean from the hotel, providing a serene and beautiful backdrop to their stay.
- Strategic Location: Its strategic location offers easy access to local attractions and beaches, making it an ideal base for exploring the area.
- Excellent Breakfast: The breakfast provided by the hotel receives high marks for its variety, quality, and taste, starting the day off right for guests.
- Friendly Staff: Many reviewers highlight the friendly and helpful nature of the staff, making guests feel welcome and well-cared for during their stay.
- Well-Maintained Facilities: The hotel's facilities, including the pool area, are often mentioned as being well-maintained and clean, contributing to an enjoyable and comfortable experience.
Area for improvement
Sleep
Bathroom
Accessibility
- Noise Issues: Some guests have reported noise problems, particularly from nearby nightlife, which can disturb the peace during the evening.
- Room Maintenance: There have been complaints about the maintenance and cleanliness of some rooms, suggesting that improvements could be made in this area.
- Wi-Fi Connectivity: Problems with Wi-Fi connectivity are frequently mentioned, with guests experiencing difficulties connecting to the internet during their stay.
- Parking Availability: Limited on-site parking is a drawback for those traveling with vehicles, with some guests finding it inconvenient.
- Wait Times for Services: Long wait times for check-in/check-out and other services have been a point of frustration for some visitors, indicating a need for better management and staffing levels.
Amenities
Kids pool
Restaurant
Bar
Room service
Breakfast available
Pool
Pet friendly
Free WiFi
Related hotel videos
8.3RateScore
Total 2,092 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
8.3
8.4
booking
1,915 Reviews
8.3 / 10
expedia
177 Reviews
8.4 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Location
Breakfast
Amenities
Fitness
Nature
Cleanliness
Sleep
Pool
Restaurant
Food
Bar
Bathroom
Atmosphere
Accessibility
Parking
Nightlife
Air Conditioning
Wi-Fi
Entertainment
Business
Gym
Family
Transit
Wellness
Kitchen
Spa
Location was mentioned 228 times
9% Negative82% Positive
Reviews based on Location
Natan Freitas6 months ago
2/5
I was expecting a lot, but unfortunately, as we say, no expectation, no disappointment. Customer service at the reception is almost zero. I would suggest to the guest relations manager or someone in charge of customer services training people at the desk to at least provide basic information or make the guest feel welcomed, especially when there is no information for the booking even though it has been done one month before. It is not the guest's fault if the system is not updated or anything is not working as it should be. room should be taken into consideration for maintenance for a while. If the remote control is not working, please remove it from the room. It's useless to have it if it's not working. I called twice at the desk but got no answer at all, so I just gave up. It was a one-day stay for business purposes, but I was expecting to come back for a holiday. After that, not even if I was paid for it, I would stay there.
Yrjö Ojasaar9 months ago
4/5
Very nice staff and great location, amazing views from rooftop pool and tennis court. Staff is very friendly and helpful. Breakfast buffet is very rich and plentiful with fresh fruit, cold and warm food choices. Great desserts and cakes. Lots of local food choices to get to know what Salvadorans eat.
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
Jan, 2024Now
General Info
Total number of rooms 142
Number of floors 8
Number of buildings/towers 1
Year Built 1997
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
17Download
190Upload
79Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
Choose Room
Location Area Map
Street View
Daytime safety
30 out of 100
Unsafe
Nighttime safety
11 out of 100
Very Unsafe
Salvador safety index
56
Overall Safety Index
Risky
An average rating of the six safety categories
56 out of 100
Women safety
Risky
Likelihood of inappropriate behavior against women.
54
Physical safety
Risky
Likelihood of injury due to harmful intent.
55
Property safety
Very Unsafe
Likelihood of theft.
4
Political safety
Risky
Potential for infringement of political rights or political unrest.
43
LGBTQ safety
Safe
Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.
79
Medical safety
Very Safe
Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.
100
77
Overall Crime index
High
An average rating of the crime categories
77 out of 100
Property crime severity
High
78
Mugging or robbery 89/100
Car theft 78/100
Car break-ins 75/100
Home break-ins 54/100
Violent crime severity
Extreme
93
Physical attacks 63/100
Racism or religion motivated attacks 36/100
Other crime severity
Extreme
90
Insult or harassment in public 53/100
Corruption or bribery 89/100
Drug problem 82/100
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.4 - $1.1
Coffee
$1.2 - $2.2
Beer 0.5L
$0.8 - $1.1
Meal, inexpensive restaurant
$4.7 - $7.5
Public transport, one-way ticket
$0.9 - $1
Meal for 2 people, mid-range restaurant, three-course
$18.6 - $74.6
Bottle of mid-range wine
$5.6 - $9.3
McMeal at McDonalds
$6.5 - $6.5
Coke/Pepsi 0.33L
$0.9 - $1.1
Public transport, monthly pass
$54.8
Gasoline (1 liter)
$0.9 - $1.1
Mobile phone monthly plan
$22.7 - $22.7
Fitness club, monthly fee
$14.9 - $55.9
Weather In Salvador
°C
°F
Precipitation In Salvador
mm
in
Air Quality
Good
PM2.55
PM1012
17
Air quality is acceptable and pollution poses no health risk. Enjoy outdoor activities as normal.
Drinkable Water Quality
Fair
Water may have some problems, not recommended for daily consumption.
Traffic around property
Moderate
Traffic is moving at a steady pace, smooth driving without significant delays.
House Rules
Check in after 14:00
Check out until 12:00
Children welcome
Pets welcome (restrictions apply)