Sunset Caribe Belize

Brian T7 months ago

My stay at Sunset Caribe can only be described as uneven. I will first start with the good. The room was very well appointed and modern. Everything is updated and clean. Also, the two pools in the back are very nice and clean. They also have a large hot tub that was great. A very tasty welcome drink was also provided. However, there were several things that I was quite unhappy with. Sunset Caribe's website claims that there is a fitness center on-site (see attached image). That is completely false advertising. They do not have a fitness center anywhere. When I asked the front desk person where the fitness person where it was, she just simply said "we don't have one". When I informed that their website states that they have a fitness center, she just repeated herself in a dismissive manner. Furthermore, the website says that they rent paddle boards and kayaks free of charge (see attached image). Again, this is a complete lie. The sister hotel, Grand Caribe, across the street provides a fitness center and free water equipment rentals, but Sunset Caribe guests are not allowed to use these services. Sunset Caribe also charges a $25 USD daily fee to park a golf cart that was not rented from the hotel. The reason that they do this is to sell you on their $80 24 HR golf cart rental. Golf cart rental places on the island usually charge about $40 to $50 USD for a 24 HR golf cart rental. The added daily parking fee is meant to discourage you from renting a golf cart from anyone but them. In my opinion, that is borderline predatory. In addition, the hotel is still under construction. We were not bothered by any construction noise, but it would have been nice for Sunset Caribe to make this clear. Overall the rooms and pool area were nice, but I would avoid this place if you are looking for a reputable place to stay.