Crowne Plaza Moncton-Downtown, known for its prime location in the heart of the city, offers guests a blend of comfort and convenience suited for both business and leisure travelers. This hotel is appreciated for its attentive services, range of amenities, and comfortable accommodations. However, it's also critiqued on various aspects by some guests. Below are lists of the top positive and negative reviews based on user feedback.
1/5
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Business
Family
Crowne Plaza Moncton-Downtown, an IHG Hotel
8.2
(1,227 ratings)
Moncton, Canada -
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Nearby Avenir Centre
350 m Moncton Capitol Theatre
350 m Moncton Market
Hotel Overview
Hotel highlights
Cleanliness
Location
Breakfast
- Central Location: Set in the downtown area, it is perfect for exploring the city on foot, with easy access to shops, restaurants, and local attractions.
- Friendly Staff: Many guests have praised the welcoming and helpful nature of the hotel staff, enhancing the overall stay experience.
- Comfortable Rooms: The accommodations are often described as spacious, clean, and well-equipped, offering a restful night's sleep.
- Quality Facilities: Features such as a well-maintained fitness center and business amenities cater to both leisure and business travelers.
- Tasteful Cuisine: The in-house dining options have received compliments for their variety and quality of food.
Area for improvement
Kitchen
- Outdated Decor: Some guests feel that certain areas of the hotel, including rooms, could benefit from modernization and upgrades.
- Inconsistent Wi-Fi: Issues with the reliability and speed of the complimentary Wi-Fi service have been noted, affecting the convenience for guests.
- Parking Challenges: The available parking can sometimes be limited and challenging, especially during peak times or events.
- Noise Levels: Due to its central location, noise from outside can sometimes be a concern, impacting the tranquility of the stay.
- Pricing Concerns: Some guests have critiqued the pricing as being on the higher side when compared to the value received.
Amenities
Kids pool
Microwave
Extra beds/cribs
Pool
Pet friendly
Breakfast available
Parking available
Free WiFi
Related hotel videos
8.2RateScore
Total 1,227 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
8.1
8.2
booking
329 Reviews
8.1 / 10
expedia
898 Reviews
8.2 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Cleanliness
Location
Breakfast
Food
Sleep
Business
Fitness
Amenities
Bathroom
Parking
Restaurant
Atmosphere
Pool
Bar
Wellness
Hot Tub
Accessibility
Gym
Kitchen
Spa
Transit
Family
Air Conditioning
Couples
Entertainment
Wi-Fi
Nightlife
Pets
Cleanliness was mentioned 159 times
10% Negative87% Positive
Reviews based on Cleanliness
Kim A5 months ago
Staff is fantastic, they are always smiling. Rooms are clean. Rooms are a bit small compared to other hotels we have stayed at, but have everything you need, including microwaves/fridge in rooms. Pleasant stay. No complaints. We will be staying here again,
James McCoy5 months ago
3/5
The Good: Probably one of the most comfiest beds I've had in a hotel room in this price range. Absolutely the most fresh smelling clean linen that I have experienced at any hotel. The Bad: currently not wheelchair accessible (Underground parking closed and under heavy renos, cannot use luggage carts as the entrances have stairs. As a disabled person it was difficult, but we managed. The hot tub was busted and when I called to book the room (Front Desk) I was not made aware of the accessibility issues due to renos nor the busted hot tub. We chose this hotel for it's accessibility and hot tub. We were not given any deals or compensation when I addressed these issues.
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
Dec, 2023Now
General Info
Total number of rooms 190
Number of floors 8
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
4Download
48Upload
32Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
Choose Room
Location Area Map
Street View
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.7 - $2.7
Coffee
$1.4 - $5.4
Beer 0.5L
$2.2 - $4.8
Meal, inexpensive restaurant
$10.2 - $20.3
Public transport, one-way ticket
$2 - $2.2
Taxi 1km (normal tariff)
$1.2 - $2.7
Meal for 2 people, mid-range restaurant, three-course
$39 - $108.5
Bottle of mid-range wine
$8.1 - $20.3
McMeal at McDonalds
$7.5 - $10.2
Coke/Pepsi 0.33L
$1.4 - $2.4
Public transport, monthly pass
$47.5 - $54.3
Gasoline (1 liter)
$1 - $1.3
Mobile phone monthly plan
$23.7 - $81.4
Fitness club, monthly fee
$10.2 - $47.5
Weather In Moncton
°C
°F
Precipitation In Moncton
mm
in
Air Quality
Good
PM2.56
PM1010
19
Air quality is acceptable and pollution poses no health risk. Enjoy outdoor activities as normal.
Drinkable Water Quality
Fair
Water may have some problems, not recommended for daily consumption.
Traffic around property
Light
Few vehicles on the road, relaxed and stress-free driving experience.
House Rules
Check in after 15:00
Check out until 11:00
Children welcome
Pets welcome