Château d'Ouchy, nestled in the heart of Lausanne, is a historic hotel that stands out for its unique charm and stunning location by Lake Geneva. Drawing on guest reviews, it's clear that while the hotel offers a memorable stay, certain aspects could be improved to enhance the overall guest experience.
1/5
Safety index
93 out of 100
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Safe area
Business
Spa
Château d'Ouchy
8.9
(1,577 ratings)
Lausanne, Switzerland -
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140 m Ouchy Port
560 m Olympic Museum
630 m International Institute for Management Development
Hotel Overview
Hotel highlights
Location
Food
Nature
- Stunning Location: Guests rave about the picturesque setting by Lake Geneva, offering mesmerizing views and a serene atmosphere.
- Architectural Beauty: The historic charm and majestic architecture of the hotel captivate visitors, making it a visually striking accommodation.
- High-Quality Service: Many reviews highlight the professional and courteous staff, ensuring a comfortable and welcoming stay for guests.
- Comfortable Rooms: The comfortable and well-appointed rooms receive positive remarks for providing a relaxing retreat.
- Delightful Dining: The dining options within the hotel are appreciated for their quality and variety, offering guests a pleasurable culinary experience.
Area for improvement
- Noise Issues: Some guests mention noise from neighboring rooms and outside areas, impacting the tranquility of their stay.
- High Costs: The price point of the hotel and its services is noted as being on the higher side, making it less accessible for some visitors.
- Limited Parking: Challenges with parking availability have been a inconvenience for guests arriving by car.
- Room Maintenance: A few reviews point out maintenance issues within the rooms, suggesting a need for better upkeep.
- Wi-Fi Connectivity: Problems with Wi-Fi connectivity and speed are mentioned, hindering guests' online activities.
Amenities
Extra beds/cribs
Spa
Pet friendly
Pool
Breakfast available
Parking available
Free WiFi
Laundry
Related hotel videos
8.9RateScore
Total 1,577 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
8.8
9.2
booking
1,219 Reviews
8.8 / 10
expedia
358 Reviews
9.2 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Food
Location
Bar
Nature
Atmosphere
Breakfast
Amenities
Cleanliness
Sleep
Transit
Restaurant
Bathroom
Fitness
Parking
Business
Wellness
Couples
Kitchen
Pool
Spa
Nightlife
Family
Food was mentioned 136 times
16% Negative77% Positive
Reviews based on Food
Jonathan Detmer9 months ago
3/5
Wasn't quite the 4-star experience I was expecting. It's still a great hotel, but had several misses. The room felt a bit dated—the sink didn't drain properly, the light switches were finicky, one of the lamps had a bad plug, and there was also a bad outlet connected to the coffee machine. Also, the towel warmer in the bathroom didn't work, although, I think that's because the heat for the building wasn't turned on, which was inconvenient because it's the middle of October. The temperature was chilly in the evening. The breakfast was tasty, however, the temperature of the hot food was cold along with the room we were seated in. That confirmed my thought about the building heating being turned off. Overall, none of these issues were massive problems; just expected better from this hotel considering its price and service level.
Christa Linderer2 years ago
5/5
The hotel experience was overall very good. Nice shower, good matress and linens. Bar and restaurant for breakfast or dinner is outside right near the lake and the food is excellent. The location can't be any better. The concierge is helpful when asked. The only thing to improve on would be if servers would pay more attention to guests wanting another drink or another coffee in the morning. It's possible that they are understaffed.
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
Jan, 2024Now
General Info
Total number of rooms 50
Number of floors 7
Year Built 1177
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
4Download
202Upload
151Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
Choose Room
Location Area Map
Street View
Daytime safety
84 out of 100
Very Safe
Nighttime safety
61 out of 100
Safe
Lausanne safety index
93
Overall Safety Index
Very Safe
An average rating of the six safety categories
93 out of 100
Women safety
Very Safe
Likelihood of inappropriate behavior against women.
94
Physical safety
Very Safe
Likelihood of injury due to harmful intent.
97
Property safety
Safe
Likelihood of theft.
67
Political safety
Very Safe
Potential for infringement of political rights or political unrest.
97
LGBTQ safety
Very Safe
Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.
100
Medical safety
Very Safe
Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.
100
27
Overall Crime index
Low
An average rating of the crime categories
27 out of 100
Property crime severity
Low
31
Mugging or robbery 25/100
Car theft 16/100
Car break-ins 25/100
Home break-ins 26/100
Violent crime severity
Minimal
18
Physical attacks 25/100
Racism or religion motivated attacks 18/100
Other crime severity
Low
25
Insult or harassment in public 29/100
Corruption or bribery 18/100
Drug problem 47/100
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.7 - $2
Coffee
$2.1 - $6.2
Beer 0.5L
$1.1 - $4.2
Meal, inexpensive restaurant
$20.8 - $41.6
Public transport, one-way ticket
$2.9 - $5.2
Taxi 1km (normal tariff)
$2.7 - $4.2
Meal for 2 people, mid-range restaurant, three-course
$93.7 - $156.2
Bottle of mid-range wine
$9.4 - $20.8
McMeal at McDonalds
$13.5 - $16.7
Coke/Pepsi 0.33L
$3.1 - $5.2
Public transport, monthly pass
$77 - $208.2
Gasoline (1 liter)
$1.8 - $2.4
Mobile phone monthly plan
$26 - $71.8
Fitness club, monthly fee
$57.3 - $124.9
Weather In Lausanne
°C
°F
Precipitation In Lausanne
mm
in
Air Quality
Good
PM2.514
PM1020
18
Air quality is acceptable and pollution poses no health risk. Enjoy outdoor activities as normal.
Drinkable Water Quality
Poor
Water quality is very low. Consider alternative water drinking options.
Traffic around property
Light
Few vehicles on the road, relaxed and stress-free driving experience.
House Rules
Check in after 15:00
Check out until 12:00
Children welcome
Pets welcome