Swiss Chocolate Lausanne by Fassbind is a highly appreciated hotel among guests for its exceptional services and prime location. Nestled in the beautiful city of Lausanne, this hotel promises a memorable stay with a blend of comfort and luxury.
1/5
Safety index
93 out of 100
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Safe area
Swiss Chocolate Lausanne by Fassbind
8.2
(439 ratings)
Lausanne, Switzerland -
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420 m Lausanne Cathedral
560 m University Hospital of Lausanne
1.5 km Olympic Museum
Hotel Overview
Hotel highlights
Location
Cleanliness
Transit
- Excellent Location: Situated in the heart of the city, close to various attractions and public transportation.
- Friendly Staff: Guests consistently praise the warm and welcoming staff, always ready to help and provide information.
- Comfortable Rooms: The rooms are well-appointed, clean, and offer a comfortable stay with modern amenities.
- Tasty Breakfast: A delicious breakfast buffet with a wide selection of items is highly appreciated by guests.
- Parking Availability: Convenient on-site parking, making it easy for guests traveling with their own vehicle.
Area for improvement
- Noisy at Night: Some guests report noise disturbances during the night, affecting their sleep quality.
- High Room Rates: A few guests feel that the room rates are somewhat expensive for the value received.
- Small Bathroom Issues: Complaints about the small size of the bathrooms and limited space for personal items.
- Wifi Connectivity: Intermittent wifi connection in some parts of the hotel, causing inconvenience for guests needing reliable internet access.
- Limited TV Channels: The selection of TV channels is limited, leaving some guests wishing for more entertainment options.
Amenities
Breakfast available
Free WiFi
Laundry
Bar
Business services
24/7 front desk
A bar/lounge
Available in some public areas: WiFi (surcharge); wired internet (surcharge)
Related hotel videos
8.2RateScore
Total 439 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
8.2
8.2
booking
419 Reviews
8.2 / 10
expedia
20 Reviews
8.2 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Location
Cleanliness
Bathroom
Transit
Sleep
Kitchen
Amenities
Breakfast
Restaurant
Wi-Fi
Accessibility
Parking
Atmosphere
Location was mentioned 53 times
4% Negative85% Positive
Reviews based on Location
Circon Flexes7 months ago
5/5
2 nights for a business trip in December 2023 The hotel was apparently recently worked on and everything from the rooms to the corridors and breakfast area was neat and tidy. Beyond the great location what really stood out was the staff, I got to interact with about 8 different members of the staff and all of them were beyond courteous and professional, they were remarkably helpful and amiable. I would absolutely recommend this place if you are travelling solo for work and want to rest in a cosy hotel ( I rarely write reviews, that's how nice it was).
Leila FERRERA9 months ago
2/5
I'm going to share my experience with all of you. I was traveling from Germany to Lausanne by train all day. The train had a delay of approx. 2 hours. I received an email from the hotel saying I should do the check in between 15h and 23h. Because of the train delay I was worried about what would happen if I arrive after 23h, so I emailed them and they said no problem I can do the check-in in the hotel 'next door'. FYI, I already did an online check-in and I paid the fees in advance online. I arrived at the hotel door at exactly 22:34, I was paying for the taxi and the receptionist just closed the door and left. I had 2 suitcases, I had a long day of travel and I received no empathy. On the door, there was a note saying that the check-in closes at 22:30, and if I arrive after I should go to the hotel 'next door', well surprise the hotel isn't next door but down the street and it was a hill like street and I wasn't informed about the change in time (from 23h to 22:30h). So I went with my luggage to the other hotel they gave me the keys and I went back to the original hotel. I managed to open the hotel door, once I arrived at my room the door wouldn't open. So .... I went back and they fixed the problem. Other than the above I can say that the room was good I liked it, It was very well equipped and the location of the hotel was awesome.
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
Jan, 2024Now
General Info
Total number of rooms 54
Number of floors 6
Number of buildings/towers 1
Year Built 1930
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
7Download
160Upload
144Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
Choose Room
Location Area Map
Street View
Daytime safety
84 out of 100
Very Safe
Nighttime safety
61 out of 100
Safe
Lausanne safety index
93
Overall Safety Index
Very Safe
An average rating of the six safety categories
93 out of 100
Women safety
Very Safe
Likelihood of inappropriate behavior against women.
94
Physical safety
Very Safe
Likelihood of injury due to harmful intent.
97
Property safety
Safe
Likelihood of theft.
67
Political safety
Very Safe
Potential for infringement of political rights or political unrest.
97
LGBTQ safety
Very Safe
Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.
100
Medical safety
Very Safe
Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.
100
27
Overall Crime index
Low
An average rating of the crime categories
27 out of 100
Property crime severity
Low
31
Mugging or robbery 25/100
Car theft 16/100
Car break-ins 25/100
Home break-ins 26/100
Violent crime severity
Minimal
18
Physical attacks 25/100
Racism or religion motivated attacks 18/100
Other crime severity
Low
25
Insult or harassment in public 29/100
Corruption or bribery 18/100
Drug problem 47/100
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.7 - $2
Coffee
$2.1 - $6.2
Beer 0.5L
$1.1 - $4.2
Meal, inexpensive restaurant
$20.8 - $41.6
Public transport, one-way ticket
$2.9 - $5.2
Taxi 1km (normal tariff)
$2.7 - $4.2
Meal for 2 people, mid-range restaurant, three-course
$93.7 - $156.2
Bottle of mid-range wine
$9.4 - $20.8
McMeal at McDonalds
$13.5 - $16.7
Coke/Pepsi 0.33L
$3.1 - $5.2
Public transport, monthly pass
$77 - $208.2
Gasoline (1 liter)
$1.8 - $2.4
Mobile phone monthly plan
$26 - $71.8
Fitness club, monthly fee
$57.3 - $124.9
Weather In Lausanne
°C
°F
Precipitation In Lausanne
mm
in
Air Quality
Good
PM2.514
PM1020
18
Air quality is acceptable and pollution poses no health risk. Enjoy outdoor activities as normal.
Drinkable Water Quality
Poor
Water quality is very low. Consider alternative water drinking options.
Traffic around property
Light
Few vehicles on the road, relaxed and stress-free driving experience.
House Rules
Check in after 15:00
Check out until 12:00
Children welcome
No pets