Hotel Club La Serena is a popular accommodation choice among guests, offering both positive and negative experiences based on user reviews. Guests often share feedback highlighting what they cherish about their stay, as well as areas where the hotel could improve.
1/5
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Hotel Club La Serena
8.1
(3,427 ratings)
La Serena, Chile -
490 m La Serena Lighthouse
1.26 km Sea Avenue
500 m La Serena Beach
Hotel Overview
Hotel highlights
Breakfast
Location
Food
- Beachfront Location: Guests praise its prime location right on the beach, offering easy access to the sea and beautiful sunset views.
- Friendly Staff: Many reviews compliment the hotel's welcoming and helpful staff, contributing to a pleasant stay.
- Swimming Pool: The outdoor pool is a highlight for many visitors, providing a refreshing escape under the sun.
- Breakfast Selection: The variety and quality of breakfast options receive positive mentions, starting the day off right for guests.
- Spacious Rooms: Travelers appreciate the comfortable and spacious rooms, enhancing the overall experience of their stay.
Area for improvement
Bathroom
Wi-Fi
Accessibility
- Outdated Decor: A common criticism is the hotel's dated interior design, which some guests feel needs modernization.
- Noise Issues: Several reviews point out noise disturbance from nearby areas or within the hotel, impacting guest relaxation.
- Wi-Fi Connectivity: Problems with Wi-Fi connection and speed are frequently mentioned, causing inconvenience for guests needing internet access.
- Maintenance Needs: Some guests have reported various maintenance issues in their rooms, suggesting a need for better upkeep.
- Limited Parking: The availability of parking spaces is a concern for those traveling by car, with some finding it challenging to secure a spot.
Amenities
Living/Dining area
Pool
Breakfast included
Parking included
Free WiFi
Restaurant
Bar
Room service
Related hotel videos
RateScore
Total 3,427 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
booking
3,262 Reviews
8.1 / 10
expedia
165 Reviews
8.0 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
180+ People Are Talking
Breakfast
Location
Food
Cleanliness
Fitness
Amenities
Nature
Restaurant
Atmosphere
Pool
Sleep
Bathroom
Bar
Family
Business
Parking
Kitchen
Wi-Fi
Accessibility
Nightlife
Beach
Couples
Air Conditioning
Breakfast was mentioned 168 times
Reviews based on Breakfast
I selected this hotel on the basis of reviews but was really disappointed. ||Firstly, the good things. The hotel is well located on the beach at La Serena and I think most rooms have a sea view. Secondly, the staff were helpful in loaning me some electricity adaptors as they only have the older plug sockets for which I didn’t have an adaptor. The showers are really nice ||Now the bad points. The staff are not very friendly. They prefer to communicate by WhatsApp rather than face to face. There is a real “smiles cost extra” vibe. Check-in is ridiculously late at 4pm. I have travlled the world and never experienced such a late check-in. Rooms are OK but basic. The breakfast room is just depressing and looks like it was designed for coach parties. The food was basic and I was shouted at for not wearing my mask. Well, of course not, because it is necessary to remove your mask so you can put food in your mouth. Plus I was sitting outside. I didn’t bother going after the first morning as the food wasn’t worth me being hassle again. Just be aware that the city centre of La Serena is at least a 30 minute walk. Taxis are a bit unreliable, especially first thing in the morning if you need to get to the bus station.||Would I stay here again? No.
Hotel has its perks. Great location and nice views of the ocean. Mediocre breakfast, cold rooms, and no concierge. 3.5/5 ⭐️ Would I stay here again? Not if I can help it.
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
General Info
Total number of rooms 96
Number of floors 7
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
20Download
434Upload
6Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
Choose Room
Location Area Map
Street View
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$1.2
Coffee
$2.8 - $3.3
Beer 0.5L
$0.6
Meal, inexpensive restaurant
$4.3 - $6.6
Public transport, one-way ticket
$0.6
Meal for 2 people, mid-range restaurant, three-course
$42.6
Bottle of mid-range wine
$7.6
McMeal at McDonalds
$4.7 - $5.9
Coke/Pepsi 0.33L
$1.1 - $2.4
Public transport, monthly pass
$28.4
Fitness club, monthly fee
$18.9
Weather In La Serena
Air Quality
Unhealthy (For Sensitive Groups)
PM2.515
PM1030
50
Limited risk for sensitive individuals. Not recommended to do outdoor activities.
Drinkable Water Quality
Good
Water quality is satisfactory. Slight deviations may be noticed.
House Rules
Check in after 16:00
Check out until 12:00
Children welcome
No pets or service animals