Four Points by Sheraton Shenzhen is a popular hotel choice for both business and leisure travelers visiting the city. Based on user reviews, this hotel stands out for its strong commitment to comfort, excellent services, and convenient location. While it earns praise in several areas, like any establishment, it also faces some criticisms. Below are the highlighted aspects of the hotel as pointed out by guests.
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City
Four Points by Sheraton Shenzhen
8.1
(630 ratings)
Futian District, China -
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2 km Shenzhen Convention and Exhibition Center
2 km Coco Park Shopping Center
2.5 km Huaqiangbei
Hotel Overview
Hotel highlights
Cleanliness
Atmosphere
Breakfast
- Location: Ideally situated near major transport links, making it easy for guests to explore the city.
- Staff Service: The hotel staff is commended for their professionalism, friendliness, and prompt service.
- Comfortable Rooms: Guests appreciate the spacious and well-maintained rooms offering a good night's sleep.
- Amenities: The hotel boasts a range of amenities including a well-equipped gym and an inviting swimming pool.
- Food Quality: The on-site restaurants receive high marks for the variety and quality of food options available.
Area for improvement
- Price: Some guests feel the pricing is a bit on the higher side compared to other options in the area.
- Noise Levels: Reports of noise disturbance, especially from nearby construction activities or internal events.
- Wi-Fi Connectivity: A few guests have mentioned issues with the Wi-Fi service being slow or unreliable.
- Room Maintenance: There have been occasional comments about the need for better maintenance or updating of some rooms.
- Check-In Process: The check-in process can sometimes be lengthy, causing inconvenience to guests.
Amenities
Kids pool
Extra beds/cribs
Grocery/Convenience store
Breakfast available
Pool
Laundry
Air conditioning
Gym
Related hotel videos
8.1RateScore
Total 630 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
7.6
8.2
booking
128 Reviews
7.6 / 10
expedia
502 Reviews
8.2 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Location
Cleanliness
Breakfast
Atmosphere
Sleep
Restaurant
Food
Business
Transit
Fitness
Amenities
Location was mentioned 33 times
15% Negative58% Positive
Reviews based on Location
Yang Alex8 months ago
1/5
This hotel is a joke. Front desk is not helping at all given long lines waiting. Made false promise to customers and never deliever. I have blacklisted this hotel and strongly advise against spending time here. There is a reason this is the lowest priced Marriott Bonvoy hotel in Shenzhen, even the location is nearly perfect.
Parth Shah10 months ago
5/5
Location is perfect. The views from the top floor rooms is just unreal. You can see hongkong from there. The rooms are really good. Breakfast is very nice.
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
Jan, 2024Now
General Info
Total number of rooms 438
Number of floors 28
Number of buildings/towers 2
Year Built 2004
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
17Download
106Upload
38Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
Choose Room
Location Area Map
Street View
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.3 - $1.3
Coffee
$1.9 - $4.5
Beer 0.5L
$0.5 - $1.3
Meal, inexpensive restaurant
$1.9 - $6.4
Public transport, one-way ticket
$0.4 - $0.8
Taxi 1km (normal tariff)
$0.3 - $0.4
Meal for 2 people, mid-range restaurant, three-course
$23.1 - $64
Bottle of mid-range wine
$6.4 - $25.6
McMeal at McDonalds
$4.5 - $6.4
Coke/Pepsi 0.33L
$0.4 - $0.8
Public transport, monthly pass
$15.4 - $32
Gasoline (1 liter)
$1 - $1.2
Mobile phone monthly plan
$4.9 - $16.4
Fitness club, monthly fee
$14.1 - $128.1
Weather In Futian District
°C
°F
Precipitation In Futian District
mm
in
Air Quality
Unhealthy (For Sensitive Groups)
PM2.527
PM1042
51
Limited risk for sensitive individuals. Not recommended to do outdoor activities.
Drinkable Water Quality
Good
Water quality is satisfactory. Slight deviations may be noticed.
Traffic around property
Light
Few vehicles on the road, relaxed and stress-free driving experience.
House Rules
Check in after 15:00
Check out until 12:00
Children welcome
No pets or service animals