Mandarin Oriental in Shenzhen has garnered reviews that highlight its areas of excellence and aspects that may need improvement. This mixed feedback offers a comprehensive view of what guests can expect during their stay.
1/5
Safety index
55 out of 100
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Business
Luxury
Spa
Mandarin Oriental, Shenzhen
9.8
(15 ratings)
Futian District, China -
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2 km Huaqiangbei
2.5 km Shenzhen Convention and Exhibition Center
3 km Huanggang Border Crossing
Hotel Overview
Hotel highlights
- Luxurious Rooms: Guests have praised the hotel for its spacious and well-appointed rooms, offering exceptional comfort and amenity quality.
- Exceptional Service: The staff's attentiveness and service quality have received high marks for making guests feel valued and well-cared for.
- Prime Location: Its strategic location allows easy access to local attractions, shopping, and dining, making it a convenient choice for travelers.
- Outstanding Dining Options: The hotel's dining services have been commended for their variety and quality of food, enhancing guests' experience.
- World-Class Facilities: From the fitness center to the spa, the hotel offers superior facilities that cater to the relaxation and fitness needs of its guests.
Area for improvement
- Price Point: Some guests feel that the pricing is on the higher side, making it less accessible for a wider audience.
- Noisy Environments: Reports of noise disturbances, either from construction nearby or within the hotel, have been noted, affecting the serenity of the stay.
- Booking Issues: A few guests have experienced difficulties with the booking process and room allocations, leading to inconvenience.
- Limited Pool Access: There are mentions of restricted access to the pool area during peak times, which has been a disappointment for some visitors.
- Additional Charges: There have been concerns over unexpected additional charges for certain services, which could affect the overall satisfaction of the stay.
Amenities
Breakfast available
Spa
Pool
Laundry
Air conditioning
Gym
Restaurant
Bar
Related hotel videos
9.8RateScore
Total 15 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
9.9
8.0
booking
14 Reviews
9.9 / 10
expedia
1 Reviews
8.0 / 10
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
Jan, 2024Now
General Info
Total number of rooms 178
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
22Download
410Upload
47Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
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Location Area Map
Street View
Daytime safety
77 out of 100
Safe
Nighttime safety
64 out of 100
Safe
Futian District safety index
55
Overall Safety Index
Risky
An average rating of the six safety categories
55 out of 100
Women safety
Risky
Likelihood of inappropriate behavior against women.
56
Physical safety
Very Safe
Likelihood of injury due to harmful intent.
88
Property safety
Unsafe
Likelihood of theft.
40
Political safety
Very Unsafe
Potential for infringement of political rights or political unrest.
11
LGBTQ safety
Unsafe
Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.
33
Medical safety
Very Safe
Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.
100
27
Overall Crime index
Low
An average rating of the crime categories
27 out of 100
Property crime severity
Low
29
Mugging or robbery 24/100
Car theft 22/100
Car break-ins 27/100
Home break-ins 21/100
Violent crime severity
Low
21
Physical attacks 24/100
Racism or religion motivated attacks 20/100
Other crime severity
Low
23
Insult or harassment in public 29/100
Corruption or bribery 51/100
Drug problem 26/100
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.3 - $1.3
Coffee
$1.9 - $4.5
Beer 0.5L
$0.5 - $1.3
Meal, inexpensive restaurant
$1.9 - $6.4
Public transport, one-way ticket
$0.4 - $0.8
Taxi 1km (normal tariff)
$0.3 - $0.4
Meal for 2 people, mid-range restaurant, three-course
$23.1 - $64
Bottle of mid-range wine
$6.4 - $25.6
McMeal at McDonalds
$4.5 - $6.4
Coke/Pepsi 0.33L
$0.4 - $0.8
Public transport, monthly pass
$15.4 - $32
Gasoline (1 liter)
$1 - $1.2
Mobile phone monthly plan
$4.9 - $16.4
Fitness club, monthly fee
$14.1 - $128.1
Weather In Futian District
°C
°F
Precipitation In Futian District
mm
in
Air Quality
Unhealthy (For Sensitive Groups)
PM2.527
PM1042
51
Limited risk for sensitive individuals. Not recommended to do outdoor activities.
Drinkable Water Quality
Good
Water quality is satisfactory. Slight deviations may be noticed.
Traffic around property
Light
Few vehicles on the road, relaxed and stress-free driving experience.
House Rules
Check in after 15:00
Check out until 12:00
Children welcome
No pets or service animals