The Kempinski Hotel in Yinchuan is highly regarded by visitors for its remarkable service quality, exceptional facilities, and prime location. This luxurious hotel has garnered praise for its dedication to providing guests with an unforgettable experience through its meticulous attention to detail and superior accommodation standards. However, like any establishment, it also faces its share of criticisms from guests.
1/5
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Kempinski Hotel Yinchuan
9.2
(19 ratings)
Jinfeng District, China -
1 km Wanda Plaza Jinfeng
1.5 km Zhongshan Park of Yinchuan
2.5 km Yinchuan International Convention Center
Hotel Overview
Hotel highlights
- Exceptional Service: Staff members are lauded for their attentive and personalized service.
- Luxurious Amenities: The hotel offers top-notch amenities, ensuring a comfortable stay for all guests.
- Spacious and Elegant Rooms: Guests appreciate the hotel's well-appointed, spacious, and stylish rooms.
- Prime Location: Its strategic location makes it convenient for guests to explore local attractions.
- Exquisite Dining Options: The hotel boasts a variety of dining experiences, satisfying a wide range of culinary preferences.
Area for improvement
- High Price Point: Some guests feel that the hotel's rates are relatively high.
- Complex Wi-Fi Connectivity: A few guests have reported issues with accessing or maintaining a stable Wi-Fi connection.
- Limited Parking Space: The availability of parking can be a challenge for guests with personal vehicles.
- Occasional Noise Disruption: Noise from nearby construction or events has been a point of discomfort for some visitors.
- Inconsistent Room Service: There have been instances of room service not meeting guests' expectations in terms of timeliness or quality.
Amenities
Breakfast available
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Spa
Laundry
Pool
Air conditioning
Gym
Restaurant
Bar
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RateScore
Total 19 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
expedia
19 Reviews
9.2 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
151+ People Are Talking
Breakfast
Location
Breakfast was mentioned 7 times
Reviews based on Breakfast
I stayed for three nights for work at this hotel. From entering the building the lobby is gorgeous and very polished. The staff was well dressed and professional and friendly throughout my entire stay. Breakfast was a nice selection of both Western and Asian foods- both of high quality. My room had tons of amenities and the bed was very comfortable. It was quiet as well. My only complaint was that the air conditioning would not work according to temperature. The heat seemed to switch on after a certain amount of time even when I had the it on the lowest setting. I ended up opening a window paritially because of this. Room service was prompt and tasted good. The gym is adequate with a variety of machines and cardio equipment but is not 24hr. Overall, my stay was very pleasant for my work.
Very nice hotel, swimming pool and fitness center. Has a sleek, corporate feel. The staff is helpful, but seemed a bit confused at times. It isn't walking distance to much, so you'll have to drive to shops and food. It's restaurants are very nice and the hotel breakfast was incredible.
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
General Info
Total number of rooms 409
Number of floors 17
Year Built 2010
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
10Download
74Upload
39Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
Choose Room
Location Area Map
Street View
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.6
Coffee
$3.8
Beer 0.5L
$1.1
Meal, inexpensive restaurant
$1.3
Meal for 2 people, mid-range restaurant, three-course
$19.2
McMeal at McDonalds
$3.8
Coke/Pepsi 0.33L
$0.4
Weather In Jinfeng District
Precipitation In Jinfeng District
Air Quality
Very Unhealthy
PM2.555
PM10117
100
Serious health effects for everyone. Highly recommended to stay indoors.
Drinkable Water Quality
Good
Water quality is satisfactory. Slight deviations may be noticed.
House Rules
Check in after 14:00
Check out until 12:00
Children welcome
No pets or service animals