Ayenda Loft 32

Isabella Samudio2 years ago

4/5

The place itself was good and neat for the most part. It’s near a safe area but the place itself is near a more dangerous commercial zone- locals warned us about robbers and dangerous homeless people hiding in the green area in front. there is terrible wifi and we had multiple incidents where the cleaning service staff forgot to refill the toilet paper, took our towels and left us without any (happened at least twice), did not empty the tiny trash cans, made the bed but did not clean at all (was visibly dirty), and I found bits of food on the bedding upon arrival (in addition to full trash bins). We also had a confusing experience as we didn’t get the room we had initially been assigned and were told we’d be switched the next day but never were after about a week. (I believe this had to do with either the state of the room in general or a damaged wall which I’ll show in the last photo- the person spoke to quickly and we didn’t ask further questions). On the bright side, the staff was very sweet and considerate, specially a red headed lady and for her we were very thankful!