NH Collection Medellín Royal is a well-regarded hotel among guests, praised for its services and amenities. User reviews frequently highlight various aspects that make it a preferred choice for both leisure and business travelers visiting Medellín.
1/5
Safety index
51 out of 100
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NH Collection Medellín Royal
8.9
(1,682 ratings)
Medellín, Colombia -
210 m Santafé Mall
210 m Oviedo Shopping Center
Nearby Medellín Clinic
Hotel Overview
Hotel highlights
Location
Breakfast
Atmosphere
- Location: Centrally located, offering easy access to local attractions and business districts.
- Service: Exceptional customer service, with staff members often going above and beyond to accommodate guests.
- Rooms: Spacious and clean rooms, with many enjoying the added benefit of stunning views.
- Amenities: Modern amenities including a well-equipped gym, outdoor pool, and various dining options.
- Cleanliness: High standards of cleanliness throughout the hotel, creating a comfortable and hygienic environment.
Area for improvement
Bathroom
- Price: Some guests find the hotel slightly on the pricey side compared to other local options.
- Noise: Due to its central location, some guests have reported noise issues, particularly from the streets.
- Internet Connectivity: A few visitors have mentioned difficulties with the Wi-Fi signal strength in certain areas of the hotel.
- Breakfast Variety: While generally appreciated, a handful of guests felt that the breakfast could offer more variety.
- Parking: Limited parking spots can be a challenge for guests traveling with vehicles.
Amenities
Extra beds/cribs
Pool
Breakfast available
Pet friendly
Spa
Air conditioning
Free WiFi
Gym
Related hotel videos
RateScore
Total 1,682 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
booking
717 Reviews
8.7 / 10
expedia
965 Reviews
9.0 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Location
Breakfast
Atmosphere
Cleanliness
Food
Restaurant
Fitness
Sleep
Bathroom
Amenities
Pool
Business
Bar
Gym
Wellness
Spa
Parking
Family
Accessibility
Air Conditioning
Transit
Hot Tub
Entertainment
Location was mentioned 165 times
Reviews based on Location
Our experience at this hotel was not the best. Both my husband and I love to travel, and part of that is finding a hotel with a comfortable bed to sleep on. The mattress was so stiff that the first night was absolutely horrible. In the morning we woke up and asked the receptionist to see if they had some kind of pillow top to make it more comfortable and they were super nice trying to accommodate our request. Even though they put a very thin mattress top we were extremely uncomfortable, to the point that every single night we tossed and turned and barely got any sleep at all - this ruined part of our trip because we were exhausted every day. The hotel is in a great area but has no views of the mountains. The breakfast was included but it was ok overall. Parking was included as well. The staff was very friendly but we honestly wish we would’ve stayed somewhere else.
I loved it here! This hotel definitely a top 5 in my book! The entire staff are very nice and helpful. Most can also speak english!(Which is no excuse because my Spanish SHOULD be fluent by now). The suite room I stayed in was plenty spacious compared to other hotels the angle photos to make the room seem bigger but this hotel it was big. The bed did seem a little stiffer than what's wanted but I didn't have any trouble sleeping. I knocked out and stayed asleep every night. Room service food was good too. The hotel is right next to plenty of nice must visit locations, definitely walking distance. Will definitely go back! Special shout out to Santiago that works there! Thanks for all your help and advise! I wish I took pictures of the hotel itself
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
General Info
Total number of rooms 135
Number of floors 11
Number of buildings/towers 1
Year Built 2008
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
11Download
138Upload
86Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
Choose Room
Location Area Map
Street View
Daytime safety
62 out of 100
Safe
Nighttime safety
36 out of 100
Unsafe
Medellín safety index
Overall Safety Index
Risky
An average rating of the six safety categories
51 out of 100
Women safety
Risky
Likelihood of inappropriate behavior against women.
56
Physical safety
Unsafe
Likelihood of injury due to harmful intent.
37
Property safety
Very Unsafe
Likelihood of theft.
1
Political safety
Risky
Potential for infringement of political rights or political unrest.
41
LGBTQ safety
Safe
Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.
71
Medical safety
Very Safe
Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.
100
Overall Crime index
Moderate
An average rating of the crime categories
55 out of 100
Property crime severity
Moderate
60
Mugging or robbery 65/100
Car theft 47/100
Car break-ins 57/100
Home break-ins 38/100
Violent crime severity
High
66
Physical attacks 43/100
Racism or religion motivated attacks 20/100
Other crime severity
High
68
Insult or harassment in public 36/100
Corruption or bribery 75/100
Drug problem 67/100
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.4 - $1.4
Coffee
$0.7 - $2.1
Beer 0.5L
$0.7 - $1.4
Meal, inexpensive restaurant
$2.8 - $10.5
Public transport, one-way ticket
$0.7 - $0.8
Taxi 1km (normal tariff)
$1.2 - $2.3
Meal for 2 people, mid-range restaurant, three-course
$18.4 - $46.7
Bottle of mid-range wine
$4.2 - $14
McMeal at McDonalds
$4.9 - $7
Coke/Pepsi 0.33L
$0.7 - $1.3
Public transport, monthly pass
$24.1 - $49.1
Gasoline (1 liter)
$0.6 - $0.9
Mobile phone monthly plan
$7.2 - $14
Fitness club, monthly fee
$16.4 - $46.7
Weather In Medellín
Precipitation In Medellín
Air Quality
Unhealthy
PM2.536
PM1060
77
Poor air quality affects health. Recommended to limit outdoor activity.
Drinkable Water Quality
Poor
Water quality is very low. Consider alternative water drinking options.
Traffic around property
Moderate
Traffic is moving at a steady pace, smooth driving without significant delays.
House Rules
Check in after 15:00
Check out until 12:00
Children welcome
Pets welcome