Estelar Santamar Hotel & Centro de Convenciones in Santa Marta is a deluxe lodging option that caters to both leisure and business travelers. Based on user reviews, it offers a blend of comfort, luxury, and efficient service in a picturesque setting. The hotel is praised for its stunning beachfront location, comprehensive amenities, and the quality of its convention facilities. Despite its many positive aspects, some visitors have pointed out areas for improvement.
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Spa
Estelar Santamar Hotel & Centro de Convenciones
8.6
(2,491 ratings)
Santa Marta, Colombia -
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1 km Zazue
4 km Bello Horizonte Beach
4.5 km Rodadero Sea Aquarium and Museum
Hotel Overview
Hotel highlights
Nature
Food
Atmosphere
- Beachfront Location: Guests love the easy access to a beautiful and serene beach, perfect for relaxation and scenic walks.
- Amenities: The hotel's wide range of amenities, including pools, restaurants, and recreational activities, receives high praise from visitors.
- Room Comfort: Many reviews highlight the comfort and cleanliness of the rooms, making for a restful stay.
- Staff Service: The friendly and helpful staff are often mentioned as one of the hotel's best assets.
- Convention Facilities: Business travelers appreciate the extensive and well-equipped convention facilities for various events.
Area for improvement
- Maintenance Issues: Some guests have reported maintenance issues within their rooms or in common areas of the hotel.
- Price: A number of visitors feel that the price point of the hotel's services and amenities is on the higher side.
- Food Quality: While some enjoy the food, others believe there is room for improvement in terms of quality and variety.
- Noise Levels: Guests staying during busy periods have mentioned disturbances from noise, affecting their peace and relaxation.
- Reservation Process: A few visitors have had difficulties with the booking and reservation process, suggesting it could be more streamlined.
Amenities
Kids pool
Game room
Pool
Restaurant
Bar
Room service
Breakfast available
Pet friendly
Related hotel videos
8.6RateScore
Total 2,491 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
8.6
8.4
booking
2,048 Reviews
8.6 / 10
expedia
443 Reviews
8.4 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Nature
Food
Atmosphere
Fitness
Location
Breakfast
Cleanliness
Family
Pool
Bar
Amenities
Business
Bathroom
Restaurant
Sleep
Transit
Pets
Beach
Air Conditioning
Accessibility
Kitchen
Nightlife
Entertainment
Wi-Fi
Wellness
Spa
Couples
Gym
Hot Tub
Parking
Nature was mentioned 331 times
4% Negative90% Positive
Reviews based on Nature
Marco Silva Serna4 years ago
4/5
Good view to the beach, nice environment, the staff is very helpful.
Fernando Cabeza2 years ago
4/5
Family place and amazing sea landscape!!
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
Jan, 2024Now
General Info
Total number of rooms 134
Number of floors 5
Number of buildings/towers 1
Year Built 1978
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
19Download
159Upload
124Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
Choose Room
Location Area Map
Street View
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.4
Coffee
$1.3 - $1.9
Beer 0.5L
$0.8 - $0.9
Meal, inexpensive restaurant
$2.8 - $3.5
Public transport, one-way ticket
$0.5 - $0.7
Meal for 2 people, mid-range restaurant, three-course
$30.4 - $36.6
Bottle of mid-range wine
$14
McMeal at McDonalds
$5.8 - $5.8
Coke/Pepsi 0.33L
$0.7 - $1.8
Gasoline (1 liter)
$0.6 - $0.9
Mobile phone monthly plan
$7.2 - $11.7
Fitness club, monthly fee
$14 - $18.7
Weather In Santa Marta
°C
°F
Air Quality
Unhealthy (For Sensitive Groups)
PM2.521
PM1048
46
Limited risk for sensitive individuals. Not recommended to do outdoor activities.
Drinkable Water Quality
Good
Water quality is satisfactory. Slight deviations may be noticed.
Traffic around property
Light
Few vehicles on the road, relaxed and stress-free driving experience.
House Rules
Check in after 15:00
Check out until 12:00
Children welcome
Pets welcome (restrictions apply)