The GHL Relax Hotel Costa Azul, situated in the captivating city of Santa Marta, is a destination that garners mixed feedback from travelers. Guests often share varied experiences, detailing both the remarkable aspects that made their stay enjoyable and the areas that could use improvement.
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GHL Relax Hotel Costa Azul
9.0
(3,219 ratings)
Santa Marta, Colombia -
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3 km Zazue
8 km Rodadero Sea Aquarium and Museum
9 km Bello Horizonte Beach
Hotel Overview
Hotel highlights
Fitness
Nature
Pool
- Scenic Location: Situated with breathtaking views, providing guests with an unforgettable backdrop.
- Pool Area: The hotel boasts a well-maintained pool area, ideal for relaxation and leisure.
- Friendly Staff: Many reviews highlight the warm and welcoming staff who go above and beyond to cater to guests' needs.
- Comfortable Rooms: Guests often express satisfaction with the comfort and cleanliness of the accommodations.
- Varied Cuisine: The hotel is noted for offering a diverse selection of dining options, catering to various tastes.
Area for improvement
- Internet Connectivity: A common complaint relates to the unreliable and slow internet service throughout the hotel.
- Noise Levels: Some guests report issues with noise, both from within the hotel and its surroundings, affecting their rest.
- Maintenance Issues: Occasionally, visitors have encountered maintenance problems within their rooms or in public areas.
- Inconsistent Service Quality: While many staff members are praised, there are reports of inconsistent service at times.
- Location Accessibility: A few guests have noted that the hotel's location, while scenic, can be somewhat inconvenient for exploring local attractions.
Amenities
Kids pool
Grocery/Convenience store
Pool
Restaurant
Bar
Room service
Breakfast included
Pet friendly
Related hotel videos
9.0RateScore
Total 3,219 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
9.1
8.4
booking
2,792 Reviews
9.1 / 10
expedia
427 Reviews
8.4 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Fitness
Nature
Pool
Family
Food
Atmosphere
Cleanliness
Location
Breakfast
Amenities
Bathroom
Transit
Restaurant
Bar
Sleep
Beach
Kitchen
Nightlife
Pets
Wellness
Spa
Accessibility
Fitness was mentioned 214 times
8% Negative87% Positive
Reviews based on Fitness
Felipe Navas (Feli)2 years ago
4/5
The Hotel is far from the city and for sure you'll get broken paying taxis of 20K-40K (Santa Marta doesn't have Uber, Didi, Beat etc). The Hotel is little but has a super potential. We were booked on a superior room that is super close to be a mini apartment of 60 m² and even has a full size refrigerator. The beds are ok, can be better. The TVs are old and I had a hard time connecting my Fire Tv Stick. The food can be improved because doesn't have much variety. I had twice problems with food BUT the staff is super friendly and attentive to the request and to the feedback. Really this makes this place lovely, because even though things can happen they really put heart into things to improve the service. The beach is public but feels like a private one because the hotel provides private spaces with Hotel seats on it. The sea is great and is secure. I wish a Gym is here because is the only thing lacking off. A shuttle from Airport and to city should exist!!!
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
Jan, 2024Now
General Info
Total number of rooms 67
Number of floors 10
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
29Download
30Upload
21Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
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Location Area Map
Street View
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.4
Coffee
$1.3 - $1.9
Beer 0.5L
$0.8 - $0.9
Meal, inexpensive restaurant
$2.8 - $3.5
Public transport, one-way ticket
$0.5 - $0.7
Meal for 2 people, mid-range restaurant, three-course
$30.4 - $36.6
Bottle of mid-range wine
$14
McMeal at McDonalds
$5.8 - $5.8
Coke/Pepsi 0.33L
$0.7 - $1.8
Gasoline (1 liter)
$0.6 - $0.9
Mobile phone monthly plan
$7.2 - $11.7
Fitness club, monthly fee
$14 - $18.7
Weather In Santa Marta
°C
°F
Air Quality
Unhealthy (For Sensitive Groups)
PM2.521
PM1048
46
Limited risk for sensitive individuals. Not recommended to do outdoor activities.
Drinkable Water Quality
Good
Water quality is satisfactory. Slight deviations may be noticed.
Traffic around property
Light
Few vehicles on the road, relaxed and stress-free driving experience.
House Rules
Check in after 15:00
Check out until 12:00
Children welcome
Pets welcome (restrictions apply)