Irotama Torres

9.0

Excellent (174 ratings)

Santa Marta, Colombia -

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280 m Bello Horizonte Beach

630 m Zazue

6 km Rodadero Sea Aquarium and Museum

Hotel Overview

Irotama Torres, situated in the picturesque city of Santa Marta, appears to be a sought-after accommodation choice for many travelers. Guests' reviews shed light on what makes this hotel stand out, as well as some areas that might need improvement.

Hotel highlights

Beachfront Location: Its prime beachfront location provides direct access to the beach, offering stunning sea views and easy opportunities for water activities.
Ample Facilities: The hotel boasts a variety of facilities, including multiple swimming pools, restaurants, and a fitness center, ensuring guests have plenty to do during their stay.
Spacious and Clean Rooms: Guests have praised the spaciousness and cleanliness of the rooms, highlighting their comfort and the quality of maintenance.
Friendly Staff: The warm and friendly staff has been frequently complimented for their helpfulness and professionalism in catering to guests' needs.
Family-Friendly: With amenities and activities tailored for children, the hotel is recognized by guests as a perfect destination for family vacations.

Area for improvement

Maintenance Issues: Some guests have reported occasional maintenance issues within the rooms and public areas that could detract from the overall experience.
Inconsistent Wi-Fi: The Wi-Fi service is reported to be inconsistent and sometimes unreliable, which can be inconvenient for guests needing constant internet access.
Food Variety: While the food quality is generally appreciated, there's feedback suggesting a need for more variety in the dining options available.
Occasional Noise: Due to its popularity and family-friendly nature, the hotel can sometimes become quite noisy, potentially affecting the tranquility of some guests.
Check-In Delays: A few reviews have mentioned delays during the check-in process, which could be an area for improvement in guest services.