Mercure Santa Marta Emile is a popular hotel choice among tourists. The guest reviews highlight a diverse range of experiences, conveying both the hotel's strengths and areas for improvement.
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Business
Spa
Mercure Santa Marta Emile
8.8
(2,849 ratings)
Santa Marta, Colombia -
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350 m Bello Horizonte Beach
560 m Zazue
5.5 km Rodadero Sea Aquarium and Museum
Hotel Overview
Hotel highlights
Nature
Fitness
Atmosphere
- Location: Situated in a prime spot, offering easy access to local attractions and beaches.
- Friendly Staff: Employees are praised for their warm and attentive service.
- Cleanliness: High standards of cleanliness throughout the hotel, ensuring a comfortable stay.
- Pool Area: A beautifully maintained pool area that provides relaxation and entertainment.
- Breakfast Options: An excellent variety of breakfast choices that cater to different dietary needs.
Area for improvement
- Noise Levels: Some guests report disturbances due to noise, particularly from neighboring rooms or external sources.
- Room Size: Complaints about the room size being smaller than expected for the price paid.
- Wi-Fi Connectivity: Inconsistent Wi-Fi performance, with some guests experiencing difficulties staying connected.
- Additional Charges: A few guests were surprised by additional charges for amenities and services they assumed were included.
- Maintenance Issues: Occasional reports of maintenance issues within rooms, including air conditioning and plumbing.
Amenities
Kids pool
Pool
Restaurant
Bar
Room service
Breakfast available
Pet friendly
Spa
Related hotel videos
8.8RateScore
Total 2,849 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
8.8
8.8
booking
2,380 Reviews
8.8 / 10
expedia
469 Reviews
8.8 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Nature
Fitness
Location
Atmosphere
Food
Pool
Breakfast
Cleanliness
Restaurant
Amenities
Family
Bar
Bathroom
Transit
Sleep
Beach
Gym
Business
Accessibility
Wellness
Spa
Entertainment
Wi-Fi
Parking
Kitchen
Nightlife
Air Conditioning
Nature was mentioned 195 times
9% Negative83% Positive
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
Jan, 2024Now
General Info
Total number of rooms 140
Number of floors 17
Number of buildings/towers 1
Year Built 2015
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
25Download
83Upload
28Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
Choose Room
Location Area Map
Street View
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.4
Coffee
$1.3 - $1.9
Beer 0.5L
$0.8 - $0.9
Meal, inexpensive restaurant
$2.8 - $3.5
Public transport, one-way ticket
$0.5 - $0.7
Meal for 2 people, mid-range restaurant, three-course
$30.4 - $36.6
Bottle of mid-range wine
$14
McMeal at McDonalds
$5.8 - $5.8
Coke/Pepsi 0.33L
$0.7 - $1.8
Gasoline (1 liter)
$0.6 - $0.9
Mobile phone monthly plan
$7.2 - $11.7
Fitness club, monthly fee
$14 - $18.7
Weather In Santa Marta
°C
°F
Air Quality
Unhealthy (For Sensitive Groups)
PM2.521
PM1048
46
Limited risk for sensitive individuals. Not recommended to do outdoor activities.
Drinkable Water Quality
Good
Water quality is satisfactory. Slight deviations may be noticed.
Traffic around property
Light
Few vehicles on the road, relaxed and stress-free driving experience.
House Rules
Check in after 15:00
Check out until 12:00
Children welcome
Pets welcome (restrictions apply)