Four Points by Sheraton Puntacana Village is a well-reviewed hotel located in Punta Cana that provides a mix of features and experiences as per user reviews. While it garners appreciation for its amenities and service, like any destination, it has its areas for improvement according to guest feedback.
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Four Points by Sheraton Puntacana Village
9.0
(967 ratings)
Punta Cana, Dominican Republic -
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1.12 km BlueMall Punta Cana
3 km Corales Golf Course
4 km Punta Cana Beach
Hotel Overview
Hotel highlights
Location
Transit
Breakfast
- Location: Conveniently situated close to the airport and various attractions, making it a great choice for travelers looking to explore the area.
- Rooms: Guests have commented on the cleanliness and comfort of the rooms, noting them as well-maintained with modern fixtures.
- Amenities: The hotel offers a range of amenities including a swimming pool, fitness center, and complimentary Wi-Fi that guests have found to be very satisfactory.
- Staff Service: The staff at the hotel are frequently praised for being friendly, helpful, and going above and beyond in their service.
- Value: Many guests feel that the hotel offers good value for money, citing reasonable rates for the quality of service and amenities provided.
Area for improvement
Kitchen
- Food Quality: Some guests have expressed disappointment in the food quality at the hotel's restaurant, suggesting it could benefit from improvement.
- Noise Levels: Depending on the location of the room, some guests have reported issues with noise either from within the hotel or the surrounding area.
- Transport Compatibilities: A few reviews mentioned difficulties with transportation options, indicating a desire for more convenient shuttle services or connections.
- Maintenance Issues: There have been occasional reports of maintenance issues within the rooms or hotel facilities that needed attention.
- Check-in and Check-out Process: A number of guests have found the check-in and check-out processes to be slow and could be streamlined for better efficiency.
Amenities
Extra beds/cribs
Restaurant
Bar
Room service
Pool
Breakfast available
Spa
Free WiFi
Related hotel videos
9.0RateScore
Total 967 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
9.0
expedia
967 Reviews
9.0 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Location
Transit
Breakfast
Cleanliness
Atmosphere
Food
Nature
Restaurant
Fitness
Business
Bar
Sleep
Pool
Amenities
Bathroom
Kitchen
Accessibility
Gym
Family
Parking
Air Conditioning
Location was mentioned 222 times
5% Negative86% Positive
Reviews based on Location
Anjanaa7 months ago
5/5
Fantastic location! You just have to cross the road for a variety of restaurants at the Punta Cana village. If you walk towards the left, there is a beautiful Starbucks next to a huge supermarket. If you cross the road there, there is a mall! We didn’t even have the need to visit the downtown! The staff are very sweet which makes the place of stay all the more good. It would’ve been good if they can leave a few extra disposable coffee cups and more than one regular coffee sachet 😄 don’t understand why only one regular sachet one decaf per room even if two people stay. Very clean too! Just few mins from the airport. We took a cab from the airport for $10 as it was late in the night. The gym and pool were super clean too. We didn’t book it with food as we are vegans so can’t comment much on that it. They also had some vegan snacks that I am very grateful for! Would be lovely if they also add vegan coffee creamers!
Katie Gannon7 months ago
3/5
We had to make a last minute reservation due to a canceled flight. The staff was excellent, very accommodating. The rooms were just OK. Clean, and had all the essentials, but the sheets were very thin, uncomfortable, and didn’t smell great. Also the walls were very thin and you could easily hear your the other hotel guests or any other noise. They had a shuttle to the airport which was nice, and was right across from the cute village. Good location in that regard to restaurants and the airport. It was fine for the pinch we were in, but I would not stay here again.
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
Jan, 2024Now
General Info
Total number of rooms 124
Number of floors 4
Year Built 2012
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
14Download
66Upload
52Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
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Location Area Map
Street View
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.5 - $2
Coffee
$1.9 - $3.7
Beer 0.5L
$2.1 - $3.9
Meal, inexpensive restaurant
$7 - $12.5
Public transport, one-way ticket
$0.8 - $0.9
Taxi 1km (normal tariff)
$1.8 - $3.9
Meal for 2 people, mid-range restaurant, three-course
$49.9 - $91.3
Bottle of mid-range wine
$6.2 - $15.6
McMeal at McDonalds
$5.9 - $6.2
Coke/Pepsi 0.33L
$0.9 - $2.3
Gasoline (1 liter)
$1.1 - $1.2
Mobile phone monthly plan
$15.6 - $16.1
Fitness club, monthly fee
$23.4 - $43.7
Weather In Punta Cana
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Precipitation In Punta Cana
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House Rules
Check in after 16:00
Check out until 11:00
Children welcome
No pets