The Hodelpa Gran Almirante Hotel & Casino, situated in Santiago de los Caballeros, has garnered various opinions from guests. These reviews highlight the hotel's key traits, giving insight into its strengths and areas for improvement from the perspectives of those who have stayed there.
1/5
Safety index
63 out of 100
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Safe area
Business
Hodelpa Gran Almirante Hotel & Casino
9.0
(813 ratings)
Santiago de los Caballeros, Dominican Republic -
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Nearby Casino Gran Almirante
770 m Bella Terra Mall
1.5 km Monument to the Heroes of the Restoration
Hotel Overview
Hotel highlights
Atmosphere
Food
Fitness
- Exceptional Staff Service: Guests consistently praise the friendly and helpful nature of the hotel staff, highlighting their dedication to guest satisfaction.
- Central Location: The hotel's location in the heart of Santiago de los Caballeros is commended for its convenience, offering easy access to local sights and amenities.
- Luxury Amenities: Many reviews appreciate the range of luxury amenities available, including a well-maintained pool and a bustling casino, enhancing the overall guest experience.
- Delicious Dining Options: The hotel's multiple dining options receive positive feedback for the variety and quality of meals, catering to a broad range of tastes.
- Comfortable Rooms: The comfort and cleanliness of the rooms are frequently noted, with guests enjoying the well-appointed and restful accommodations.
Area for improvement
- Pricey Rates: A common critique concerns the hotel's rates, which some find to be on the higher side, affecting its value for money.
- Occasional Maintenance Issues: Some reviews point out sporadic maintenance problems within the rooms or facilities, suggesting a need for closer attention to upkeep.
- Wi-Fi Connectivity Problems: Despite being a modern amenity, reliable Wi-Fi is occasionally reported as inconsistent, causing inconvenience for guests relying on internet access.
- Noise Levels: Guests have remarked on noise disturbances either from within the hotel or its surroundings, impacting the tranquility of their stay.
- Limited Parking Space: The available parking space is sometimes mentioned as insufficient, particularly during peak times, which can be a hassle for those traveling with vehicles.
Amenities
Babysitting
Pool
Breakfast included
Restaurant
Bar
Room service
Gym
Free airport shuttle
Related hotel videos
9.0RateScore
Total 813 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
9.0
expedia
813 Reviews
9.0 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Food
Atmosphere
Fitness
Breakfast
Location
Nightlife
Cleanliness
Pool
Business
Bar
Restaurant
Amenities
Sleep
Parking
Bathroom
Gym
Wellness
Air Conditioning
Nature
Wi-Fi
Spa
Transit
Accessibility
Food was mentioned 89 times
8% Negative87% Positive
Reviews based on Food
T8 months ago
5/5
The staff here are all friendly. Nice rooms, beautiful pool and the food is delicious. Elizabeth at Guest Services is the best. She took the time to assist me. She was very courteous.
T Rome9 months ago
5/5
The staff was very helpful and attentive. They even sang happy birthday to my lady without being asked. My room was excellent and came back and had snacks waiting for me. that was great too. I didn't find it very expensive. food in the restaurant was good and priced well. the location seemed convenient to points of interest. The Casino was decent, and there was a Friday's Restaurant next door (I didnt go there). easy drive from airport too. very mice experience. If I go back to Santiago thats where Im staying
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
Jan, 2024Now
General Info
Total number of rooms 154
Number of floors 5
Number of buildings/towers 1
Year Built 1992
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
9Download
56Upload
18Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
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Location Area Map
Street View
Daytime safety
64 out of 100
Safe
Nighttime safety
24 out of 100
Unsafe
Santiago de los Caballeros safety index
63
Overall Safety Index
Safe
An average rating of the six safety categories
63 out of 100
Women safety
Risky
Likelihood of inappropriate behavior against women.
56
Physical safety
Safe
Likelihood of injury due to harmful intent.
77
Property safety
Risky
Likelihood of theft.
49
Political safety
Risky
Potential for infringement of political rights or political unrest.
57
LGBTQ safety
Unsafe
Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.
40
Medical safety
Very Safe
Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.
100
61
Overall Crime index
High
An average rating of the crime categories
61 out of 100
Property crime severity
High
65
Mugging or robbery 69/100
Car theft 54/100
Car break-ins 63/100
Home break-ins 57/100
Violent crime severity
High
70
Physical attacks 53/100
Racism or religion motivated attacks 25/100
Other crime severity
High
72
Insult or harassment in public 38/100
Corruption or bribery 83/100
Drug problem 57/100
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.5 - $1.7
Coffee
$0.8 - $3.9
Beer 0.5L
$1.3 - $3.4
Meal, inexpensive restaurant
$3.1 - $18.8
Public transport, one-way ticket
$0.5 - $0.5
Taxi 1km (normal tariff)
$1.3 - $3.9
Meal for 2 people, mid-range restaurant, three-course
$15.7 - $78.3
Bottle of mid-range wine
$4.2 - $15.7
McMeal at McDonalds
$3.9 - $7
Coke/Pepsi 0.33L
$0.4 - $1.9
Gasoline (1 liter)
$1.1 - $1.2
Mobile phone monthly plan
$15.7 - $31.3
Fitness club, monthly fee
$18.8 - $33.2
Weather In Santiago de los Caballeros
°C
°F
Precipitation In Santiago de los Caballeros
mm
in
House Rules
Check in after 15:00
Check out until 12:00
Children welcome
No pets or service animals