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Alacant / Alicante

Llevant

Hotel Servigroup Diplomatic

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Spain

Valencian Community

Alacant / Alicante

Llevant

Hotel Servigroup Diplomatic

1/5

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Hotel Servigroup Diplomatic

8.5

Good (525 ratings)

Alacant / Alicante, Spain -

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210 m Llevant Beach

560 m Benidorm City Hall

910 m Balcony of the Mediterranean

Hotel Overview

Hotel Servigroup Diplomatic is a highly regarded hotel based in the vibrant city of Benidorm, as per user reviews. This establishment is noted for its excellent location, outstanding service, and range of amenities that cater to a broad spectrum of guests. Whether visitors are looking for a relaxing getaway or an adventurous vacation, the hotel appears to provide a comfortable and engaging experience. User feedback highlights both its strengths and areas for improvement, offering a balanced view of what to expect.

Hotel highlights

Food

Cleanliness

Location

Exceptional Location: Situated in the heart of Benidorm, close to popular attractions and beaches.
Quality of Service: Staff frequently praised for their professionalism and attentiveness.
Amenities: Offers a variety of amenities including a wellness center, pools, and entertainment options.
Food Quality: Diverse and delicious dining options available within the hotel.
Room Comfort: Comfortable and well-appointed rooms, with guests noting the cleanliness and space.

Area for improvement

Accessibility

Air Conditioning

Cost: Some guests find the hotel relatively expensive compared to others in the area.
Noise Levels: Due to its central location, noise from the street can sometimes be an issue in certain rooms.
Parking: Limited parking space available, causing inconvenience for guests with vehicles.
Wi-Fi Connectivity: Some guests have reported issues with the Wi-Fi speed and connectivity in their rooms.
Swimming Pool Size: A few guests felt that the swimming pools were smaller than expected.

Amenities

Restaurant

Bar

Room service

Spa

Hot Tub

Air conditioning

Free WiFi

Parking available

RateScore

Total 525 Reviews

Blended Web Rating

8.5

8.6

booking

446 Reviews

8.5 / 10

expedia

79 Reviews

8.6 / 10

Reviews

200+ People Are Talking

Food

Cleanliness

Location

Atmosphere

Fitness

Sleep

Nature

Bar

Nightlife

Breakfast

Bathroom

Amenities

Wellness

Family

Pool

Spa

Accessibility

Air Conditioning

Parking

Kitchen

Pets

Restaurant

Entertainment

Food was mentioned 210 times

12% Negative82% Positive

Reviews based on Food

ReviewPro G8 months ago

Unfortunately, we didn't check all the reviews before we made the booking. ||||This hotel has quite impressive features, but something in not quite right. Given the star rating and the prices, I think we were well within our rights to have expected something better. ||||Some of the reviews I have read since then, suggest a Spanish leaning. I would have to say that I think there is some truth in this. The food in the restaurant would support this notion. The evening entertainment seems to only be for elderly Spanish guests. We did ask reception for a change of room, but was told that the hotel was fully booked. A Spanish couple, who we became we friendly with, told us they didn't have any difficulty in changing their room. It does make you wonder.||||I am sure that many have enjoyed their stay here, but one can only judge by their own personal experiences. This hotel is very expensive by Benidorm standards. It is my opinion that the food does not match the star rating. The service and attitude in reception is very disappointing. ||||There were some good points about the hotel, but they were obscured by the negative points. ||||Pending the expected reply, I should point out that we are both pensionable age and don't drink. For the record, this is the only the second bad review we have ever posted.

Billy P7 months ago

Thoroughly recommend this Hotel , I read mixed reports but have used this group before and found they offer a great level of service with competitive pricing. |Location was perfect sitting on the edge of both sides of Benidorm. |Staff were lovely , food was good always serving something that was tasty to eat and plenty variety. I think sometimes people expect too much , but for me I paid a little with a big return provided.|. ..