Hotel Gran Bilbao is a well-reviewed accommodation choice, favored by many guests for its comfortable and pleasant experience. This summary reflects the opinions and comments of past guests, focusing on the most praised aspects, as well as areas that could use improvement.
1/5
Safety index
92 out of 100
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Safe area
Business
Family
Adventure sport
City
Hotel Gran Bilbao
8.8
(12,382 ratings)
Bilbao, Spain -
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980 m Ribera Market
1.33 km Plaza Nueva
3 km Plaza Moyua
Hotel Overview
Hotel highlights
Breakfast
Location
Cleanliness
- Room Comfort: Guests frequently praise the hotel's rooms for their spaciousness, modern decor, and overall comfort.
- Customer Service: Many reviewers commend the staff's friendliness and willingness to go above and beyond to assist guests.
- Cleanliness: The cleanliness of both the rooms and common areas receives high marks, contributing to a comfortable stay.
- Location: The hotel's location is often noted as convenient, offering easy access to local attractions and transportation.
- Facilities: The range of facilities, including dining options and fitness amenities, are appreciated by guests looking for a comprehensive hotel experience.
Area for improvement
Air Conditioning
- Parking: Some guests find the parking situation to be less than ideal, with issues related to availability and cost.
- Wi-Fi: Despite the overall high level of satisfaction, there are occasional complaints about the Wi-Fi's performance and reliability.
- Noise: Noise from both the inside and outside of the hotel can sometimes disturb guests, impacting their sleep quality.
- Price: For some, the cost of staying at the hotel, including prices for additional services, can be a bit steep.
- Room Service: There are occasional remarks regarding slow or inconsistent room service, affecting the overall experience.
Amenities
Extra beds/cribs
Breakfast available
Pet friendly
Parking available
Free WiFi
Gym
Air conditioning
Room service
Related hotel videos
8.8RateScore
Total 12,382 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
8.8
9.0
booking
11,406 Reviews
8.8 / 10
expedia
976 Reviews
9.0 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Location
Breakfast
Cleanliness
Atmosphere
Restaurant
Food
Sleep
Parking
Amenities
Bathroom
Transit
Bar
Family
Business
Accessibility
Pets
Nature
Wi-Fi
Fitness
Entertainment
Kitchen
Gym
Air Conditioning
Couples
Nightlife
Wellness
Spa
Pool
Location was mentioned 684 times
9% Negative73% Positive
Reviews based on Location
Caroline Stapley6 months ago
4/5
Staff friendly and helpful. Breakfast buffet amazing with amazing range of hot and cold options and loads of healthy options. The location is not bad. Easy to reach by car, although it took me a while to find the entrance of the underground car park. The number 77 bus takes you to the Old Town for €1.35. return in a taxi was €11. The room was very spacious, clean and well-provisioned. I liked the touch of having a water fountain on the floor with still and sparkling water to refill water bottles, and the green tea and red fruit drink available in the foyer was yummy! The only downsides I found, and this may be due to the fashion for hard floors, is that you could hear a certain amount of noise from other clients, even past midnight. It didn't stop me sleeping though, or wake me up. I was surprised there was no BBC News channel. Quite a few American or European ones in English. There were a couple of channels with BBC programmes, or The Dog Whisperer for example, but it was not possible to change to Original Audio. Other than that, a quiet, restful stay.
Daria6 months ago
4/5
The hotel is nice, room was clean, and the view from the first floor is thrilling. We stayed in the triple room, it was ok. The breakfast is not bad, avocado and healthy food choice - excellent, although the cafe is from capsules. We could not make airplay work at the TV and the internet was weak. Although at the web site they say that late check out is at 15:00, the reception asked us to check out at noon (saying the hotel is fully booked). Overall the experience is good.
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
Jan, 2024Now
General Info
Total number of rooms 202
Number of floors 8
Number of buildings/towers 1
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
21Download
48Upload
28Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
Choose Room
Location Area Map
Street View
Daytime safety
58 out of 100
Risky
Nighttime safety
38 out of 100
Unsafe
Bilbao safety index
92
Overall Safety Index
Very Safe
An average rating of the six safety categories
92 out of 100
Women safety
Very Safe
Likelihood of inappropriate behavior against women.
89
Physical safety
Very Safe
Likelihood of injury due to harmful intent.
100
Property safety
Safe
Likelihood of theft.
71
Political safety
Very Safe
Potential for infringement of political rights or political unrest.
91
LGBTQ safety
Very Safe
Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.
100
Medical safety
Very Safe
Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.
100
52
Overall Crime index
Moderate
An average rating of the crime categories
52 out of 100
Property crime severity
Moderate
56
Mugging or robbery 55/100
Car theft 42/100
Car break-ins 49/100
Home break-ins 50/100
Violent crime severity
Moderate
52
Physical attacks 54/100
Racism or religion motivated attacks 36/100
Other crime severity
Moderate
55
Insult or harassment in public 49/100
Corruption or bribery 51/100
Drug problem 54/100
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.5 - $1.1
Coffee
$1.5 - $2
Beer 0.5L
$0.6 - $1.1
Meal, inexpensive restaurant
$12 - $15
Public transport, one-way ticket
$1 - $1.8
Taxi 1km (normal tariff)
$0.8 - $1.3
Meal for 2 people, mid-range restaurant, three-course
$50 - $90
Bottle of mid-range wine
$3 - $10
McMeal at McDonalds
$8 - $10
Coke/Pepsi 0.33L
$1.8 - $2.5
Public transport, monthly pass
$30 - $46
Gasoline (1 liter)
$1.5 - $1.8
Mobile phone monthly plan
$10 - $20
Fitness club, monthly fee
$35 - $50
Weather In Bilbao
°C
°F
Precipitation In Bilbao
mm
in
Air Quality
Moderate
PM2.512
PM1021
27
Slight concern for sensitive groups. Most can continue outdoor activities.
Drinkable Water Quality
Poor
Water quality is very low. Consider alternative water drinking options.
Traffic around property
Light
Few vehicles on the road, relaxed and stress-free driving experience.
House Rules
Check in after 14:00
Check out until 12:00
Children welcome
Pets welcome (restrictions apply)