Hotel Melia Bilbao is a highly rated accommodation option among visitors. It receives praise for its strategic location, excellent service, and a range of amenities that cater to both business and leisure travelers. While many guests leave satisfied, some areas could use improvement according to the feedback.
1/5
Safety index
92 out of 100
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Safe area
Business
Family
Luxury
City
Hotel Melia Bilbao
8.6
(4,952 ratings)
Bilbao, Spain -
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210 m Euskalduna Conference Centre and Concert Hall
350 m Bilbao Fine Arts Museum
630 m Guggenheim Museum Bilbao
Hotel Overview
Hotel highlights
Location
Breakfast
Fitness
- Location: Guests love the central location, making it easy to explore the city's tourist attractions and business areas.
- Staff Service: The service provided by hotel staff is frequently highlighted as exceptional, with employees going above and beyond to assist guests.
- Room Comfort: Many reviews mention the comfortable and well-equipped rooms, ensuring a restful stay for guests.
- Amenities: The hotel's range of amenities, including a swimming pool and fitness center, receives positive feedback for enhancing guest experiences.
- Breakfast Options: The breakfast buffet with varied and quality food options is highly appreciated by guests.
Area for improvement
Kitchen
- Parking: Guests find the parking facilities to be expensive and sometimes challenging to navigate.
- Room Rates: Some visitors feel that the room rates are high compared to the value received.
- Internet Connectivity: There are occasional complaints about the reliability and speed of the free Wi-Fi service.
- Noise Levels: Noise from the surroundings or inside the hotel can sometimes disturb the peace of guests, especially those in rooms near busy areas.
- Room Maintenance: A few reviews mention issues with maintenance or cleanliness in certain rooms, though this is not a widespread problem.
Amenities
Babysitting
Extra beds/cribs
Breakfast available
Pool
Pet friendly
Parking available
Free WiFi
Gym
Related hotel videos
8.6RateScore
Total 4,952 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
8.6
8.8
booking
3,973 Reviews
8.6 / 10
expedia
979 Reviews
8.8 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Location
Breakfast
Amenities
Fitness
Food
Atmosphere
Cleanliness
Bathroom
Restaurant
Sleep
Pool
Bar
Parking
Gym
Accessibility
Wellness
Spa
Nature
Business
Kitchen
Transit
Family
Couples
Pets
Air Conditioning
Entertainment
Nightlife
Location was mentioned 372 times
1% Negative93% Positive
Reviews based on Location
C R7 months ago
The location of this Melia hotel is amazing. You get a view of the park and the city in the background, how amazing. The staff are lovely and helpful always greeting you with a smile. Now the hotel is nice, has very good sized rooms but the interior seemed a bit dated. There’s carpet on the floor and this was, unfortunately, damaged. The bathroom was again very large and indeed a 5star bathroom although slightly dated. In my case, my room had water damage in the entry hall. Overall for the location I would definitely recommend this hotel.
Michael DesLongchamp9 months ago
1/5
Don’t waste your money. This hotel in no way rates 5 stars. The only thing it has is location. Please understand that this hotel is a major tour group hotel, which means a 10 minute wait for coffee when the tour groups descend on the breakfast room and completely devours everything in sight. This morning there wasn’t even a plate available when I tried to get breakfast. Also, we have stayed here 5 days in a junior suite, every day but one I have had to go back down seven floors to get my room key reconfigured. Today, on the elevator down, I met a British couple who just checked in and when they entered their room there were other guests already there. This hotel is maybe2-3 stars at best. If you are going to spend 5 star money for a room, go somewhere else.
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
Dec, 2023Now
General Info
Total number of rooms 211
Number of floors 10
Year Built 2004
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
12Download
114Upload
95Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
Choose Room
Location Area Map
Street View
Daytime safety
58 out of 100
Risky
Nighttime safety
38 out of 100
Unsafe
Bilbao safety index
92
Overall Safety Index
Very Safe
An average rating of the six safety categories
92 out of 100
Women safety
Very Safe
Likelihood of inappropriate behavior against women.
89
Physical safety
Very Safe
Likelihood of injury due to harmful intent.
100
Property safety
Safe
Likelihood of theft.
71
Political safety
Very Safe
Potential for infringement of political rights or political unrest.
91
LGBTQ safety
Very Safe
Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.
100
Medical safety
Very Safe
Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.
100
52
Overall Crime index
Moderate
An average rating of the crime categories
52 out of 100
Property crime severity
Moderate
56
Mugging or robbery 55/100
Car theft 42/100
Car break-ins 49/100
Home break-ins 50/100
Violent crime severity
Moderate
52
Physical attacks 54/100
Racism or religion motivated attacks 36/100
Other crime severity
Moderate
55
Insult or harassment in public 49/100
Corruption or bribery 51/100
Drug problem 54/100
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.5 - $1.1
Coffee
$1.5 - $2
Beer 0.5L
$0.6 - $1.1
Meal, inexpensive restaurant
$12 - $15
Public transport, one-way ticket
$1 - $1.8
Taxi 1km (normal tariff)
$0.8 - $1.3
Meal for 2 people, mid-range restaurant, three-course
$50 - $90
Bottle of mid-range wine
$3 - $10
McMeal at McDonalds
$8 - $10
Coke/Pepsi 0.33L
$1.8 - $2.5
Public transport, monthly pass
$30 - $46
Gasoline (1 liter)
$1.5 - $1.8
Mobile phone monthly plan
$10 - $20
Fitness club, monthly fee
$35 - $50
Weather In Bilbao
°C
°F
Precipitation In Bilbao
mm
in
Air Quality
Moderate
PM2.512
PM1021
27
Slight concern for sensitive groups. Most can continue outdoor activities.
Drinkable Water Quality
Poor
Water quality is very low. Consider alternative water drinking options.
Traffic around property
Light
Few vehicles on the road, relaxed and stress-free driving experience.
House Rules
Check in after 15:00
Check out until 12:00
Children welcome
Pets welcome (restrictions apply)