The Mercure Bilbao Jardines De Albia is a well-received hotel, praised for its excellent location and quality services. Based on user reviews, guests have shared mostly positive experiences, with some areas for improvement noted as well.
1/5
Safety index
92 out of 100
Show All Photos
Very safe area
Business
Spa
Mercure Bilbao Jardines De Albia
8.6
(4,660 ratings)
Bilbao, Spain -
show on map
630 m Plaza Moyua
700 m Bilbao Fine Arts Museum
770 m Guggenheim Museum Bilbao
Hotel Overview
Hotel highlights
Location
Breakfast
Cleanliness
- Excellent Location: Guests love the central location, making it easy to explore the city and its attractions.
- Spa Services: The hotel's spa facilities are highlighted as an exceptional feature, providing relaxation and comfort.
- Comfortable Rooms: Many reviews mention the comfort and cleanliness of the rooms, ensuring a pleasant stay.
- Friendly Staff: The staff’s helpfulness and friendliness receive high praise, contributing to a welcoming atmosphere.
- Good Value: Several guests feel the hotel offers good value for the price, blending quality services with reasonable costs.
Area for improvement
Nightlife
- Noise Levels: Some guests report noise issues, either from the streets or within the hotel, impacting their sleep quality.
- Room Temperature: Complaints about difficulties in adjusting the room temperature for comfort.
- Breakfast Variety: A few guests feel the breakfast variety could be improved, seeking more options.
- Parking Challenges: Navigating parking can be difficult, with some guests finding the hotel’s parking arrangements inconvenient.
- Wi-Fi Connectivity: There are occasional mentions of Wi-Fi connectivity issues, which can be a drawback for some visitors.
Amenities
Extra beds/cribs
Breakfast available
Spa
Parking available
Free WiFi
Gym
Air conditioning
Housekeeping
Related hotel videos
8.6RateScore
Total 4,660 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
8.6
8.6
booking
3,684 Reviews
8.6 / 10
expedia
976 Reviews
8.6 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Location
Breakfast
Sleep
Cleanliness
Atmosphere
Wellness
Parking
Spa
Restaurant
Bar
Bathroom
Food
Amenities
Nightlife
Business
Fitness
Transit
Accessibility
Air Conditioning
Family
Gym
Kitchen
Entertainment
Pool
Nature
Wi-Fi
Location was mentioned 406 times
3% Negative92% Positive
Reviews based on Location
Poika Polter5 months ago
1/5
Hotel at itself really fine, the night attendant marvelous! The place, horrible. Homeless people sleeping at the front door, many partying people on the other side of the building till very late. Totally not recommended for a good night sleep.
Sebastian “Adam” Gryza6 months ago
3/5
Nice hotel, very good location, nice staff in the front desk, The only problem was ordering fried eggs for breakfast at the station where the eggs were prepared. On the first and second day I was given eggs, on the third day I was refused. I was told there were a lot of guests and no time to prepare the eggs. I don't understand it, because omelettes were prepared for other guests on the same day and the preparation time was the same as for fried eggs. Moreover, the gentleman who worked at the station where he prepared eggs was very rude and unsympathetic. But good location, friendly staff, nice room
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
Jan, 2024Now
General Info
Total number of rooms 138
Number of floors 7
Number of buildings/towers 1
Year Built 2001
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
12Download
179Upload
140Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
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Location Area Map
Street View
Daytime safety
58 out of 100
Risky
Nighttime safety
38 out of 100
Unsafe
Bilbao safety index
92
Overall Safety Index
Very Safe
An average rating of the six safety categories
92 out of 100
Women safety
Very Safe
Likelihood of inappropriate behavior against women.
89
Physical safety
Very Safe
Likelihood of injury due to harmful intent.
100
Property safety
Safe
Likelihood of theft.
71
Political safety
Very Safe
Potential for infringement of political rights or political unrest.
91
LGBTQ safety
Very Safe
Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.
100
Medical safety
Very Safe
Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.
100
52
Overall Crime index
Moderate
An average rating of the crime categories
52 out of 100
Property crime severity
Moderate
56
Mugging or robbery 55/100
Car theft 42/100
Car break-ins 49/100
Home break-ins 50/100
Violent crime severity
Moderate
52
Physical attacks 54/100
Racism or religion motivated attacks 36/100
Other crime severity
Moderate
55
Insult or harassment in public 49/100
Corruption or bribery 51/100
Drug problem 54/100
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.5 - $1.1
Coffee
$1.5 - $2
Beer 0.5L
$0.6 - $1.1
Meal, inexpensive restaurant
$12 - $15
Public transport, one-way ticket
$1 - $1.8
Taxi 1km (normal tariff)
$0.8 - $1.3
Meal for 2 people, mid-range restaurant, three-course
$50 - $90
Bottle of mid-range wine
$3 - $10
McMeal at McDonalds
$8 - $10
Coke/Pepsi 0.33L
$1.8 - $2.5
Public transport, monthly pass
$30 - $46
Gasoline (1 liter)
$1.5 - $1.8
Mobile phone monthly plan
$10 - $20
Fitness club, monthly fee
$35 - $50
Weather In Bilbao
°C
°F
Precipitation In Bilbao
mm
in
Air Quality
Moderate
PM2.512
PM1021
27
Slight concern for sensitive groups. Most can continue outdoor activities.
Drinkable Water Quality
Poor
Water quality is very low. Consider alternative water drinking options.
Traffic around property
Light
Few vehicles on the road, relaxed and stress-free driving experience.
House Rules
Check in after 14:00
Check out until 12:00
Children welcome
No pets