**Pensión Plaza Nueva** is a well-liked accommodation option situated in the historic heart of Bilbao. This lodging facility offers travelers an authentic experience of the city, thanks to its prime location. Reviewers frequently emphasize the pension's warm hospitality, convenient access to key attractions, and value for money. However, like any establishment, it also faces some criticism from guests. Below are the curated positive and negative aspects based on guest reviews.
1/5
Safety index
92 out of 100
Show All Photos
Safe area
Business
Pensión Plaza Nueva
8.8
(1,025 ratings)
Bilbao, Spain -
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Nearby Plaza Nueva
140 m Arriaga Theater
980 m Plaza Moyua
Hotel Overview
Hotel highlights
- Prime Location: Nestled in the city center, guests appreciate the easy access to local attractions, dining, and shopping.
- Charming Atmosphere: The pension's aesthetic and architecture are noted for adding to the overall experience of visiting Bilbao.
- Helpful Staff: Many reviews highlight the friendliness and helpfulness of the staff, enhancing guest stays.
- Cleanliness: Guests consistently commend the cleanliness of both the rooms and common areas.
- Value for Money: The establishment is praised for providing a good quality stay at a reasonable price point.
Area for improvement
- Room Size: Some guests find the rooms to be smaller than expected, affecting their comfort level.
- Noise Levels: Due to its central location, night-time noise can sometimes be an issue for light sleepers.
- Limited Amenities: A few reviewers mentioned the lack of certain amenities that might be expected at other accommodations.
- Wi-Fi Connectivity: While available, the Wi-Fi is sometimes described as unreliable or slow.
- Accessibility Concerns: Individuals with mobility issues have noted difficulties due to the building's structure and access.
Amenities
Free WiFi
Air conditioning
Housekeeping
Available in some public areas: Free WiFi
No onsite parking available
Safe at front desk
Daily housekeeping
Tour and ticket assistance
8.8RateScore
Total 1,025 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
8.8
8.8
booking
998 Reviews
8.8 / 10
expedia
27 Reviews
8.8 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
55+ People Are Talking
Cleanliness
Location
Cleanliness was mentioned 7 times
0% Negative100% Positive
Reviews based on Cleanliness
Pat D3 years ago
this place is a real gem. On the corner of Plaza Nueva in the Old Town. No staff. all is accessed through keycodes. it couldn't be more central and really easy to find from the metro station. Compact room overlooking the square, big bathroom, spotlessly clean. Highly recommended
pamykris1 year ago
The pension is right above the bars of the plaza so it has great location. The entrance is at one of the corners. The room is spacious and clean. Every door is managed by code for it is also on the modern side. Loved it, no complaints definitely recommend.
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
Jan, 2024Now
General Info
Total number of rooms 6
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
17Download
130Upload
112Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
Choose Room
Location Area Map
Street View
Daytime safety
58 out of 100
Risky
Nighttime safety
38 out of 100
Unsafe
Bilbao safety index
92
Overall Safety Index
Very Safe
An average rating of the six safety categories
92 out of 100
Women safety
Very Safe
Likelihood of inappropriate behavior against women.
89
Physical safety
Very Safe
Likelihood of injury due to harmful intent.
100
Property safety
Safe
Likelihood of theft.
71
Political safety
Very Safe
Potential for infringement of political rights or political unrest.
91
LGBTQ safety
Very Safe
Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.
100
Medical safety
Very Safe
Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.
100
52
Overall Crime index
Moderate
An average rating of the crime categories
52 out of 100
Property crime severity
Moderate
56
Mugging or robbery 55/100
Car theft 42/100
Car break-ins 49/100
Home break-ins 50/100
Violent crime severity
Moderate
52
Physical attacks 54/100
Racism or religion motivated attacks 36/100
Other crime severity
Moderate
55
Insult or harassment in public 49/100
Corruption or bribery 51/100
Drug problem 54/100
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.5 - $1.1
Coffee
$1.5 - $2
Beer 0.5L
$0.6 - $1.1
Meal, inexpensive restaurant
$12 - $15
Public transport, one-way ticket
$1 - $1.8
Taxi 1km (normal tariff)
$0.8 - $1.3
Meal for 2 people, mid-range restaurant, three-course
$50 - $90
Bottle of mid-range wine
$3 - $10
McMeal at McDonalds
$8 - $10
Coke/Pepsi 0.33L
$1.8 - $2.5
Public transport, monthly pass
$30 - $46
Gasoline (1 liter)
$1.5 - $1.8
Mobile phone monthly plan
$10 - $20
Fitness club, monthly fee
$35 - $50
Weather In Bilbao
°C
°F
Precipitation In Bilbao
mm
in
Air Quality
Moderate
PM2.512
PM1021
27
Slight concern for sensitive groups. Most can continue outdoor activities.
Drinkable Water Quality
Poor
Water quality is very low. Consider alternative water drinking options.
Traffic around property
Light
Few vehicles on the road, relaxed and stress-free driving experience.
House Rules
Check in after 14:00
Check out until 11:00
Children welcome
No pets, service animals welcome