Petit Palace Aranal, located in the heart of Bilbao, is a popular hotel choice among travelers. Based on user reviews, the hotel is appreciated for its excellent location, comfortable accommodations, and friendly staff. It provides an ideal base for exploring the city's attractions, offering a blend of convenience, comfort, and hospitality.
1/5
Safety index
92 out of 100
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Safe area
Adventure sport
City
Petit Palace Arana
8.2
(5,772 ratings)
Bilbao, Spain -
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140 m Santiago Cathedral
210 m Plaza Nueva
1.26 km Bilbao Fine Arts Museum
Hotel Overview
Hotel highlights
Location
Breakfast
Cleanliness
- Excellent Location: Situated close to major attractions, making it easy for guests to explore the city.
- Comfortable Rooms: Guests have praised the comfortable and well-appointed rooms.
- Friendly Staff: The hotel staff is noted for their hospitality and helpfulness.
- Good Breakfast: The breakfast selection is highlighted for its variety and quality.
- Modern Amenities: Equipped with modern amenities, providing a convenient stay for guests.
Area for improvement
Air Conditioning
Accessibility
Entertainment
- Noise Levels: Some guests have noted the hotel can be noisy, especially rooms facing the street.
- Small Rooms: A few guests mentioned that the rooms can feel cramped and small.
- Expensive Parking: The cost of parking is considered high by some visitors.
- WiFi Issues: Occasional complaints about the reliability of the WiFi connection.
- Limited Extras: Some guests felt the hotel could offer more in terms of extra services or amenities.
Amenities
Breakfast available
Pet friendly
Free WiFi
Air conditioning
Housekeeping
Laundry
24/7 front desk
Available in some public areas: Free WiFi and wired internet
Related hotel videos
8.2RateScore
Total 5,772 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
8.3
7.8
booking
4,866 Reviews
8.3 / 10
expedia
906 Reviews
7.8 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Location
Breakfast
Sleep
Bathroom
Cleanliness
Restaurant
Amenities
Atmosphere
Parking
Pets
Transit
Food
Air Conditioning
Accessibility
Bar
Nightlife
Wi-Fi
Entertainment
Family
Business
Kitchen
Wellness
Location was mentioned 510 times
4% Negative89% Positive
Reviews based on Location
Gene Graham9 months ago
5/5
We really enjoyed our stay in this hotel. We had a city view. The streets were loud but I felt that the windows when closed were well insulated and kept the sound out for the most part. We did have one issue where the air conditioner stopped working but the staff resolved it quickly the next morning. The hotel is located in a great location where you can walk to lots of the main tourist attractions of the city. Also very close to a Metro station. Staff was friendly. I have no complaints
Laura Taaffe1 year ago
5/5
We just returned home from a fantastic stay in this hotel. A beautiful building inside and out, stairs were amazing 😍 Rooms were spacious and clean. We slept the best we've ever slept in a hotel, beds were very comfy. Stayed in room 404 had a lovely balcony to stand out on and take in a little of the city. A lovely welcome note, bottles of water and some chocolate on arrival was such a nice touch and really appreciated. Location was perfect 👌 just on the edge of old town, bars and restaurants down every street... Walking distance to everything although metro a couple of hundred meters down the street, so handy! Special thanks to Angel who checked us in and was so helpful throughout our trip if we had any questions. Also a mention to the lovely Nadia who checked us out on our last day, such a nice girl she was very busy when we were checking out but took the time to chat 💕 very friendly staff! We were able to leave our bags at the hotel until we were going home which was great. Breakfast was included in our stay, we enjoyed it every morning, good choice of food, good coffee, staff very nice in the breakfast room too, another gorgeous room with huge wooden beams. Yes the floors in the hallway made a lot of noise especially at our door we thought 😂 but that can't be helped as it's an old building it actually gave us a good giggle!! Definitely hope to return to Petit Palace Arana in the future and will be recommending it to anyone I hear travelling to Bilbao. Thanks guys, Laura & Andy
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
Jan, 2024Now
General Info
Total number of rooms 64
Number of floors 6
Number of buildings/towers 1
Year Built 1909
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
17Download
129Upload
113Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
Choose Room
Location Area Map
Street View
Daytime safety
58 out of 100
Risky
Nighttime safety
38 out of 100
Unsafe
Bilbao safety index
92
Overall Safety Index
Very Safe
An average rating of the six safety categories
92 out of 100
Women safety
Very Safe
Likelihood of inappropriate behavior against women.
89
Physical safety
Very Safe
Likelihood of injury due to harmful intent.
100
Property safety
Safe
Likelihood of theft.
71
Political safety
Very Safe
Potential for infringement of political rights or political unrest.
91
LGBTQ safety
Very Safe
Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.
100
Medical safety
Very Safe
Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.
100
52
Overall Crime index
Moderate
An average rating of the crime categories
52 out of 100
Property crime severity
Moderate
56
Mugging or robbery 55/100
Car theft 42/100
Car break-ins 49/100
Home break-ins 50/100
Violent crime severity
Moderate
52
Physical attacks 54/100
Racism or religion motivated attacks 36/100
Other crime severity
Moderate
55
Insult or harassment in public 49/100
Corruption or bribery 51/100
Drug problem 54/100
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.5 - $1.1
Coffee
$1.5 - $2
Beer 0.5L
$0.6 - $1.1
Meal, inexpensive restaurant
$12 - $15
Public transport, one-way ticket
$1 - $1.8
Taxi 1km (normal tariff)
$0.8 - $1.3
Meal for 2 people, mid-range restaurant, three-course
$50 - $90
Bottle of mid-range wine
$3 - $10
McMeal at McDonalds
$8 - $10
Coke/Pepsi 0.33L
$1.8 - $2.5
Public transport, monthly pass
$30 - $46
Gasoline (1 liter)
$1.5 - $1.8
Mobile phone monthly plan
$10 - $20
Fitness club, monthly fee
$35 - $50
Weather In Bilbao
°C
°F
Precipitation In Bilbao
mm
in
Air Quality
Moderate
PM2.512
PM1021
27
Slight concern for sensitive groups. Most can continue outdoor activities.
Drinkable Water Quality
Poor
Water quality is very low. Consider alternative water drinking options.
Traffic around property
Light
Few vehicles on the road, relaxed and stress-free driving experience.
House Rules
Check in after 14:00
Check out until 12:00
Children welcome
Pets welcome