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Autonomous Community of the Basque Country

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Begoña

Sercotel Arenal Bilbao

Home

Spain

Autonomous Community of the Basque Country

Bilbao

Begoña

Sercotel Arenal Bilbao

1/5

Safety index

92 out of 100

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Safe area

Pet-friendly

Sercotel Arenal Bilbao

8.6

Good (3,343 ratings)

Bilbao, Spain -

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140 m Plaza Nueva

420 m Ribera Market

910 m Plaza Moyua

Hotel Overview

Sercotel Arenal Bilbao, based on user reviews, appears to be a hotel that offers guests a memorable experience in Bilbao. Both positive and negative comments help paint a comprehensive picture of what stays here might entail.

Hotel highlights

Location

Cleanliness

Breakfast

Excellent Location: Situated in the heart of the city, making it easy for guests to explore local attractions.
Friendly Staff: Employees are praised for their welcoming and helpful attitude towards guests.
Comfortable Rooms: The accommodations are frequently described as being clean, comfortable, and well-maintained.
Good Breakfast: The breakfast offered at the hotel garners positive reviews for its variety and quality.
Pleasant Atmosphere: The hotel’s overall ambiance is noted to be inviting and pleasant, enhancing the stay for guests.

Area for improvement

Wi-Fi

Noisy Environment: Some guests reported disturbances due to the noise from the streets and nearby areas.
Dated Decor: There are mentions of the decor being outdated, needing refreshment or renovation.
Small-sized Rooms: A number of reviews pointed out that the rooms, particularly the bathrooms, felt cramped.
Limited Parking: The lack of ample parking spaces has been a concern for guests who drove to the hotel.
Wi-Fi Issues: Problems with the Wi-Fi connection, including unreliable speeds, were noted by several guests.

Amenities

Breakfast available

Pet friendly

Free WiFi

Air conditioning

Housekeeping

Laundry

24/7 front desk

Available in some public areas: Free WiFi

RateScore

Total 3,343 Reviews

Blended Web Rating

8.6

9.0

booking

3,068 Reviews

8.6 / 10

expedia

275 Reviews

9.0 / 10

Reviews

200+ People Are Talking

Location

Cleanliness

Breakfast

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Amenities

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Restaurant

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Parking

Bar

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Air Conditioning

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Kitchen

Location was mentioned 315 times

2% Negative93% Positive

Reviews based on Location

France Theriault7 months ago

5/5

I spent a few days solo at this hotel and I only have great things to say about it.. The staffs are cordial, helpful and friendly. They assisted me by doing phone calls to help me with my luggage who stayed behind in Milan.. Great location, I walked everywhere and the tram and buses are right across the street.. The room was spacious, clean and I love having nice windows. The bed was comfy and the pillows were fabulous.. I opted to have breakfast at the hotel and I was pleased with the selection I could choose from.. Seating close to the windows in the eating room I was able to see the activities outside while eating delicious foods.. I highly recommend this hotel and I am confident you will love it as well.. Thank you for making my stay with you a lovely experience..

Thomas S11 months ago

We stayed in this perfectly well located hotel in a Superior Double Room, just about 15minutes away by foot from Guggenheim museum, for 3 nights. The room was spacious, the bed vey comfortable and the bathroom was very clean. The breakfast buffet had a good variety. The location is very good, very close to the metro, trams & buses. Unfortunately as it is located so well it's quite noisy during the night.