Hotel Marqués de Riscal is an iconic hotel celebrated for its distinctive architecture and exceptional service. Located in the heart of a renowned wine region, it provides guests with a unique blend of modern luxury and historic charm. Visitors often highlight the hotel's picturesque setting, gourmet dining experiences, and the attentive staff as top reasons for their memorable stays.
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Hotel Marqués de Riscal, a Luxury Collection Hotel, Elciego
9.2
(952 ratings)
Vitoria-Gasteiz, Spain -
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Nearby Bodegas Marques de Riscal
210 m Bodegas Valdelana
3.5 km Bodegas Palacio
Hotel Overview
Hotel highlights
Food
Bar
Atmosphere
- Architectural Marvel: Its unique design and aesthetic appeal draw visitors from around the world.
- Scenic Location: Nestled in a beautiful wine region, offering stunning views and a serene ambiance.
- Gourmet Dining: Exceptional culinary experiences with a focus on local cuisine and wines.
- Luxurious Spa: A well-equipped spa offering a variety of relaxing and rejuvenating treatments.
- Outstanding Service: Attentive and personalized service that makes guests feel pampered and well-cared for.
Area for improvement
- High Cost: The pricing can be steep, making it less accessible for some travelers.
- Remote Location: Its secluded location may make it difficult for guests without their own transport to explore the surrounding area.
- Complex Navigation: The unique design of the hotel can make navigating its facilities challenging for some guests.
- Limited Amenities: While luxurious, some guests feel the hotel could offer more in terms of amenities and activities.
- Booking Challenges: Due to high demand and limited availability, securing a reservation can sometimes be difficult.
Amenities
Extra beds/cribs
Breakfast included
Spa
Parking included
Housekeeping
Room service
Pool
Free WiFi
Related hotel videos
9.2RateScore
Total 952 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
9.1
9.4
booking
692 Reviews
9.1 / 10
expedia
260 Reviews
9.4 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Food
Bar
Atmosphere
Wellness
Breakfast
Amenities
Spa
Nature
Location
Couples
Fitness
Sleep
Bathroom
Restaurant
Cleanliness
Pool
Family
Business
Parking
Gym
Accessibility
Kitchen
Food was mentioned 203 times
10% Negative81% Positive
Reviews based on Food
Luis Somoza7 months ago
4/5
An amazing and beautiful place Our room (208) overlooked the main building and offered excellent views of the Elciego village. Service: Breakfast: The ladies working the breakfast service gave us one of those never forget moments we will cherish for a long time; Luz Marina, Amelia, and Marcela, thank you for loving what you do. Reception/Concierge: Awesome They definitely delivered the level of service you would expect from a hotel of this kind. Wine bar/library staff: HORRIBLE, RUDE, and clearly in the wrong profession since they lack basic customer service skills. The 2 guys wearing suits, obviously on management level, made you feel unwelcome, not a greeting nor a thank you. On Friday, November 10, 2023, was the worst we experienced. For 10 minutes, we sat without any offer of service, menu, or even an acknowledgment we were there. We actually had to go behind the counter to ask one of the guys in dark suits ( busy texting, ignoring everyone around) to please take our drinks order. The irony of this is that your bill comes with a line for tips. Tour of the winery: a must! The restaurants: The Traditional, as the name implies, serves typical local foods. The Gastronomic: We are adventurous, but there were some items that we couldn't bring ourselves to try. This high price Gastronomic experience left us a bit disappointed. the service was excellent, and so was the view of Elciego at night. The Spa: Amazing!
Mari Mila8 months ago
4/5
Had a 3 days stay in here in September. This is a no luxurious 5 star hotel. It is on the basic side but it is beautiful and calming. We stayed in the Spa building. Rooms: Rooms are large, with a comfortable seating area and a large terrace. Bathroom in room is large, large closets. Comfortable size rooms for a long stay. Restaurants and service: Service was good, but not extraordinary , specially in the Michelin star restaurant. There was a lack of attention to detail, dishes were not explained properly, had to ask for water every 10 minutes. Never had such an average service in a Michelin star restaurant. Food was also average. The winery is gorgeous, and the building facade is magnificent. The staff at the front desk were fantastic, responsive, and super attentive. Specially Maria. Winery visit was lovely, our guide Cristina was friendly, funny and knowledgeable. Spa: I used the spa and had a bad experience, in my treatment room there was a spider the size of a tenis ball. I almost had a heart attack. How come the person providing the treatment did not check the room before brining me in? The spider was on top of some folded towels! I had a facial that I did not enjoy. The face massages provided were too abrupt and I ended having a headache ( I guess the spider issue did not allowed me to enjoy the facial)…despite this we had a nice stay. We recommend the hotel, we do not recommend the Michelin star restaurant.
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
Dec, 2023Now
General Info
Total number of rooms 61
Number of floors 3
Number of buildings/towers 1
Year Built 2006
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
13Download
13Upload
11Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
Choose Room
Location Area Map
Street View
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.3 - $2
Coffee
$1.3 - $3
Beer 0.5L
$0.5 - $2
Meal, inexpensive restaurant
$8.5 - $20
Public transport, one-way ticket
$1 - $1
Taxi 1km (normal tariff)
$1 - $1.7
Meal for 2 people, mid-range restaurant, three-course
$35 - $80
Bottle of mid-range wine
$3 - $9
McMeal at McDonalds
$6 - $10
Coke/Pepsi 0.33L
$1.8 - $3
Public transport, monthly pass
$20 - $30
Gasoline (1 liter)
$1.5 - $1.9
Mobile phone monthly plan
$9 - $30
Fitness club, monthly fee
$15 - $35
Weather In Vitoria-Gasteiz
°C
°F
Precipitation In Vitoria-Gasteiz
mm
in
Air Quality
Good
PM2.511
PM1022
18
Air quality is acceptable and pollution poses no health risk. Enjoy outdoor activities as normal.
Drinkable Water Quality
Poor
Water quality is very low. Consider alternative water drinking options.
Traffic around property
Light
Few vehicles on the road, relaxed and stress-free driving experience.
House Rules
Check in after 15:00
Check out until 12:00
Children welcome
No pets, service animals welcome