Hotel Palacio de Santa Paula is a highly rated accommodation located in the heart of Granada. It seamlessly blends historical charm with modern comforts, providing guests with a unique and unforgettable stay. Based on guest reviews, there are several aspects of the hotel that stand out positively and a few areas with room for improvement.
1/5
Safety index
86 out of 100
Show All Photos
Safe area
Business
Luxury
Hotel Palacio de Santa Paula, Autograph Collection
8.7
(1,049 ratings)
Granada, Spain -
show on map
Nearby Calle Gran Via de Colon
280 m Granada Cathedral
420 m Plaza Nueva
Hotel Overview
Hotel highlights
Location
Atmosphere
Food
- Location: Situated in a prime area, it offers easy access to major attractions and dining options.
- Ambience: The hotel's mix of historical architecture and contemporary design creates a unique and elegant atmosphere.
- Service: Staff are praised for their professionalism, friendliness, and willingness to go the extra mile for guests.
- Rooms: Comfortably furnished with a blend of modern and historic elements, providing a restful environment.
- Culinary Experience: The dining options within the hotel are highly regarded, offering delicious and diverse cuisine.
Area for improvement
- Noise Levels: Some guests have mentioned that noise can be an issue, particularly in rooms facing the street.
- Price: While the experience is generally seen as worth it, some find the hotel's rates to be on the high side.
- Parking: Limited parking availability and the challenge of navigating nearby streets can be a frustration for those with vehicles.
- Room Size: A few guests have noted that some rooms, especially standard ones, feel a bit cramped.
- WiFi Quality: Despite being generally reliable, there are occasional complaints about the speed and connectivity of the internet service.
Amenities
Babysitting
Breakfast available
Parking available
Free WiFi
Air conditioning
Gym
Restaurant
Bar
Related hotel videos
8.7RateScore
Total 1,049 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
8.4
9.0
booking
582 Reviews
8.4 / 10
expedia
467 Reviews
9.0 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Location
Food
Breakfast
Atmosphere
Bar
Cleanliness
Amenities
Restaurant
Sleep
Bathroom
Couples
Parking
Business
Nightlife
Family
Transit
Accessibility
Air Conditioning
Kitchen
Location was mentioned 129 times
2% Negative93% Positive
Reviews based on Location
Michael Kieval6 months ago
5/5
The staff have a can-do attitude that makes all the difference. Lovely historic building containing decent modern-enough rooms. The interior courtyard is stunning. The breakfast (per person charge includes buffet as well as ordering from the menu) is well-curated and has great service, but you may consider a bit pricey. Location is very central but not in the worst of the tourist crush.
Samanta R6 months ago
My main concern was that going down the main road to reach the hotel with a rental car can result in a fine as the road is only allowed for busses and taxis. Our navigation lead us straight through the main street from the roundabout so it was too late to turn back. The hotel staff assured us that it won’t be a problem as we’re staying in the hotel. I presume there’s an exception for residents. ||The hotel has a beautiful interior. We especially enjoyed the hotel bar and the beautiful courtyard. We could order cocktails off the menu as well. The rooms at the bottom floor do have small windows but it’s not a problem for us. The location is very central and close to the main attractions and restaurants. Staff were always very helpful in any interactions we had. We got a free upgrade due to our Marriott status so that’s respected too. The sauna can be preheated upon request. ||Thanks for the great hospitality. If we’ll come back to Grenada we’ll choose the same hotel again.
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
Jan, 2024Now
General Info
Total number of rooms 75
Number of floors 5
Number of buildings/towers 1
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
27Download
67Upload
52Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
Choose Room
Location Area Map
Street View
Daytime safety
83 out of 100
Very Safe
Nighttime safety
59 out of 100
Risky
Granada safety index
86
Overall Safety Index
Very Safe
An average rating of the six safety categories
86 out of 100
Women safety
Very Safe
Likelihood of inappropriate behavior against women.
84
Physical safety
Very Safe
Likelihood of injury due to harmful intent.
100
Property safety
Risky
Likelihood of theft.
47
Political safety
Very Safe
Potential for infringement of political rights or political unrest.
84
LGBTQ safety
Very Safe
Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.
100
Medical safety
Very Safe
Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.
100
37
Overall Crime index
Low
An average rating of the crime categories
37 out of 100
Property crime severity
Moderate
44
Mugging or robbery 40/100
Car theft 29/100
Car break-ins 47/100
Home break-ins 35/100
Violent crime severity
Low
33
Physical attacks 35/100
Racism or religion motivated attacks 19/100
Other crime severity
Low
32
Insult or harassment in public 37/100
Corruption or bribery 66/100
Drug problem 49/100
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.3 - $1.3
Coffee
$0.9 - $3
Beer 0.5L
$0.8 - $2
Meal, inexpensive restaurant
$8 - $20
Public transport, one-way ticket
$0.8 - $1.5
Taxi 1km (normal tariff)
$2
Meal for 2 people, mid-range restaurant, three-course
$30 - $93.5
Bottle of mid-range wine
$4 - $7
McMeal at McDonalds
$8 - $9
Coke/Pepsi 0.33L
$2 - $3
Public transport, monthly pass
$28 - $40
Gasoline (1 liter)
$1.5 - $2
Mobile phone monthly plan
$10 - $20
Fitness club, monthly fee
$25 - $60
Weather In Granada
°C
°F
Precipitation In Granada
mm
in
Air Quality
Moderate
PM2.510
PM1017
43
Slight concern for sensitive groups. Most can continue outdoor activities.
Drinkable Water Quality
Poor
Water quality is very low. Consider alternative water drinking options.
Traffic around property
Light
Few vehicles on the road, relaxed and stress-free driving experience.
House Rules
Check in after 15:00
Check out until 12:00
Children welcome
No pets