Sercotel Granada Suites is a well-regarded hotel based on user reviews. The feedback about this hotel highlights various aspects that guests appreciate, as well as some areas that could use improvement. Below are the top five positive and negative points mentioned by past guests.
1/5
Safety index
86 out of 100
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Safe area
Sercotel Granada Suites
9.2
(1,932 ratings)
Granada, Spain -
show on map
350 m Calle Gran Via de Colon
420 m Granada Cathedral
490 m Plaza Nueva
Hotel Overview
Hotel highlights
Location
Cleanliness
Atmosphere
- Exceptional Staff: Guests consistently praise the hotel staff for their friendliness and willingness to go above and beyond in providing excellent service.
- Convenient Location: Its proximity to major attractions and public transportation makes it an ideal spot for tourists and business travelers alike.
- Comfortable Rooms: Many reviewers have highlighted the comfort and cleanliness of the rooms, making for a pleasant stay.
- Satisfactory Breakfast: The variety and quality of breakfast options have received positive remarks from guests, providing a great start to the day.
- Great Value: Reviewers often mention that the hotel offers good value for the money, with reasonable rates for the quality of accommodations and services provided.
Area for improvement
- Noisy Environments: A common complaint is about noise levels from the streets or neighboring rooms, which can affect the quality of sleep.
- Wi-Fi Connectivity Issues: Some guests have reported problems with the Wi-Fi network being slow or unreliable, which can be inconvenient for both leisure and business travelers.
- Limited Parking: The available parking spaces can be scarce, and some guests find it challenging to secure a spot close to the hotel.
- Outdated Decor: A few guests feel that the hotel's interior and rooms could benefit from a modern update to keep up with contemporary standards.
- Occasional Maintenance Issues: There have been mentions of maintenance problems in some rooms, such as issues with the air conditioning or bathroom fixtures.
Amenities
Kitchen
Microwave
Pool
Air conditioning
Free WiFi
Outdoor Space
Pool loungers
Seasonal outdoor pool
Related hotel videos
9.2RateScore
Total 1,932 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
9.2
9.6
booking
1,837 Reviews
9.2 / 10
expedia
95 Reviews
9.6 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Location
Cleanliness
Fitness
Atmosphere
Amenities
Bathroom
Sleep
Parking
Pool
Kitchen
Family
Transit
Accessibility
Nature
Entertainment
Air Conditioning
Location was mentioned 134 times
0% Negative98% Positive
Reviews based on Location
Dayana Y.6 months ago
4/5
We loved everything. The location is super concenient for both the city centre and supermarkets. The street is quiet and peaceful yet super close to the main shopping streets. The rooms are new, beautifully decorated and spacious. The staff and warm and welcoming. The only thing we did not like was our view from the room, we had just a plain wall view. Perhaps slippers would be also a be a good idea because the floors are cold, especially in the bathroom. Other than that all is perfect
Rhys Beard6 months ago
5/5
We chose the best place for our first visit to Granada. The hotel is in the city centre walkable distance to restaurants, shopping and sightseeing. Their staff is very friendly and helpful. Cristina was there when we checked in and out and helped us answer questions and guide us to enjoy our stay. Thank You! I recommend it and would go back to it 100%
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
Jan, 2024Now
General Info
Total number of rooms 28
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
27Download
85Upload
73Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
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Location Area Map
Street View
Daytime safety
83 out of 100
Very Safe
Nighttime safety
59 out of 100
Risky
Granada safety index
86
Overall Safety Index
Very Safe
An average rating of the six safety categories
86 out of 100
Women safety
Very Safe
Likelihood of inappropriate behavior against women.
84
Physical safety
Very Safe
Likelihood of injury due to harmful intent.
100
Property safety
Risky
Likelihood of theft.
47
Political safety
Very Safe
Potential for infringement of political rights or political unrest.
84
LGBTQ safety
Very Safe
Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.
100
Medical safety
Very Safe
Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.
100
37
Overall Crime index
Low
An average rating of the crime categories
37 out of 100
Property crime severity
Moderate
44
Mugging or robbery 40/100
Car theft 29/100
Car break-ins 47/100
Home break-ins 35/100
Violent crime severity
Low
33
Physical attacks 35/100
Racism or religion motivated attacks 19/100
Other crime severity
Low
32
Insult or harassment in public 37/100
Corruption or bribery 66/100
Drug problem 49/100
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.3 - $1.3
Coffee
$0.9 - $3
Beer 0.5L
$0.8 - $2
Meal, inexpensive restaurant
$8 - $20
Public transport, one-way ticket
$0.8 - $1.5
Taxi 1km (normal tariff)
$2
Meal for 2 people, mid-range restaurant, three-course
$30 - $93.5
Bottle of mid-range wine
$4 - $7
McMeal at McDonalds
$8 - $9
Coke/Pepsi 0.33L
$2 - $3
Public transport, monthly pass
$28 - $40
Gasoline (1 liter)
$1.5 - $2
Mobile phone monthly plan
$10 - $20
Fitness club, monthly fee
$25 - $60
Weather In Granada
°C
°F
Precipitation In Granada
mm
in
Air Quality
Moderate
PM2.510
PM1017
43
Slight concern for sensitive groups. Most can continue outdoor activities.
Drinkable Water Quality
Poor
Water quality is very low. Consider alternative water drinking options.
Traffic around property
Light
Few vehicles on the road, relaxed and stress-free driving experience.
House Rules
Check in after 15:00
Check out until 12:00
Children welcome
No pets, service animals welcome