Mercure San Sebastian Monte Igueldo is a well-regarded hotel in San Sebastián, praised for its stunning views and comprehensive amenities. A mix of feedback from guests highlights both its excellent qualities and areas that could use improvement.
1/5
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Mercure San Sebastian Monte Igueldo
8.4
(356 ratings)
San Sebastián, Spain -
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Nearby Monte Igueldo
2 km Concha Promenade
2 km Miramar Palace
Hotel Overview
Hotel highlights
Amenities
Nature
Location
- Stunning Views: Guests rave about the breathtaking panoramic views of the sea and city from the hotel.
- Location: Its unique position atop a hill offers a tranquil retreat while still being accessible to the city's attractions.
- Swimming Pool: The outdoor pool is a standout feature, often mentioned for its scenic overlook and relaxing environment.
- Friendly Staff: Many reviews commend the hotel staff for their welcoming and helpful nature.
- Quality Dining: The on-site restaurant garners praise for its variety and quality of meals.
Area for improvement
Bathroom
Transit
Wi-Fi
- Access Difficulties: Reaching the hotel can be challenging for those without a car, given its hilltop location.
- Outdated Decor: Some guests feel that parts of the hotel, including rooms, need refurbishing to match modern standards.
- Pricey: There's feedback about the hotel being quite expensive, particularly for dining and some services.
- Limited Amenities: A few visitors noted a lack of expected amenities for the hotel's rating, such as fitness facilities.
- Noise Issues: Because of its popular location, some rooms can be subject to noise, impacting guests' rest at night.
Amenities
Kids pool
Babysitting
Pool
Breakfast available
Parking included
Parking available
Gym
Free WiFi
Related hotel videos
8.4RateScore
Total 356 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
8.4
expedia
356 Reviews
8.4 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Amenities
Nature
Location
Breakfast
Food
Bar
Cleanliness
Fitness
Sleep
Bathroom
Pool
Atmosphere
Restaurant
Parking
Family
Accessibility
Kitchen
Transit
Couples
Wi-Fi
Business
Gym
Entertainment
Pets
Air Conditioning
Amenities was mentioned 421 times
13% Negative78% Positive
Reviews based on Amenities
Mats Thijssen10 months ago
3/5
It's an alright hotel that feels like it's sort of stuck in limbo between being fancy and accessible and comes up short on both. Rooms: quite big and with absolutely fantastic views! But also in need of refurbishing and with very thin walls. (Also most rooms are interconnected which means you can really hear everything your neighbour is doing and saying) Service: Nothing to complain about, everyone was friendly and helpful when needed! Breakfast: Quite good buffet! Good selection and good taste. Nothing extraordinary. Amenities: Very nice pool with sunbeds and a lil bar! No spa or similar. Wi-Fi is horrendous, often gone for an hour+ at a time. Location: Yes and no. Best view of San Sebastian there is, no doubt. But simply too far from town, especially when the place itself doesn't offer much to make you want to spend the day there. Taxi to the centre is around 10-12€ and takes 15min. Funicular + bus is around 4€ but can take you up to an hour and it closes around 21 as well, so you must take a taxi back. All in all it's a nice place, but there are better and more practical hotels for visiting San Sebastian. And if you want a "resort" type hotel, I'm sure there are better options there as well.
Nidarsha Serasinghe2 years ago
3/5
The city view rooms with balcony are spectacular, the best in San Sebastian. You can enjoy the sunrise and sunset from the room. The hotel itself is very clean and has great facilities including a beautiful rooftop pool with incredible views also. The only disappointing aspect was that we were given a room which converts to a family room . There was absolutely no privacy. The couple next door came in at 1am and argued for 2 hours where every word could be heard. The hotel could not offer us another room with balcony for the remaining nights. We found the bed set up poor as they were single beds pushed together and made up separately and were too hard. I would love to go back again only if I got a double bed and no connecting door to another room. The breakfast dining room has also the most beautiful views that you won't forget.
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
Jan, 2024Now
General Info
Total number of rooms 123
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
28Download
6Upload
7Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
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Location Area Map
Street View
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.3 - $2
Coffee
$1.5 - $2.5
Beer 0.5L
$1 - $1.2
Meal, inexpensive restaurant
$10 - $15
Public transport, one-way ticket
$1.8 - $2
Taxi 1km (normal tariff)
$0.8 - $1.2
Meal for 2 people, mid-range restaurant, three-course
$35 - $60
Bottle of mid-range wine
$5 - $6.3
McMeal at McDonalds
$8 - $11
Coke/Pepsi 0.33L
$1.5 - $2.5
Public transport, monthly pass
$32 - $60
Gasoline (1 liter)
$1.5 - $2.1
Mobile phone monthly plan
$10 - $30
Fitness club, monthly fee
$30 - $80
Weather In San Sebastián
°C
°F
Precipitation In San Sebastián
mm
in
Air Quality
Good
PM2.58
PM1016
9
Air quality is acceptable and pollution poses no health risk. Enjoy outdoor activities as normal.
Drinkable Water Quality
Poor
Water quality is very low. Consider alternative water drinking options.
Traffic around property
Light
Few vehicles on the road, relaxed and stress-free driving experience.
House Rules
Check in after 14:00
Check out until 12:00
Children welcome
No pets, service animals welcome