Gran Hotel Lakua is a popular accommodation choice located in Vitoria-Gasteiz. Based on user reviews, it offers a mix of positive experiences and areas for improvement, catering to a variety of traveler needs.
1/5
Safety index
91 out of 100
Show All Photos
Very safe area
Business
Luxury
Spa
Gran Hotel Lakua
8.0
(1,333 ratings)
Vitoria-Gasteiz, Spain -Â
show on map
2 km Europa Conference and Exhibition Centre
3.5 km Virgen Blanca Square
4 km University of the Basque Country
Hotel Overview
Hotel highlights
Location
Cleanliness
Food
- Location: Guests appreciate its convenient location, close to local attractions and public transport.
- Room Quality: Many compliment the spacious and clean rooms, highlighting comfortable furnishings.
- Breakfast Options: The variety and quality of the breakfast offered receive high praise from guests.
- Professional Staff: The hotel staff is noted for being friendly, helpful, and professional in their dealings with guests.
- Facilities: Guests also enjoy the hotel's facilities, including the fitness center and meeting rooms.
Area for improvement
Pool
Entertainment
- Noise Levels: Several guests mention issues with noise, from both inside and outside the hotel, affecting their rest.
- Wi-Fi Connectivity: Complaints about the inconsistent or slow Wi-Fi connectivity are common among reviews.
- Parking: Some find the parking situation inconvenient, citing limited spaces and additional costs.
- Aging Decor: A number of guests feel the hotel could benefit from updates to its interior design and furnishings.
- Price: There are remarks about the hotel being somewhat overpriced for the value it provides.
Amenities
Spa
Breakfast available
Parking available
Gym
Laundry
Restaurant
Bar
Room service
Related hotel videos
8.0RateScore
Total 1,333 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
8.0
8.4
booking
1,180 Reviews
8.0 / 10
expedia
153 Reviews
8.4 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Food
Location
Cleanliness
Breakfast
Bar
Wellness
Atmosphere
Sleep
Spa
Bathroom
Restaurant
Amenities
Parking
Business
Fitness
Accessibility
Transit
Kitchen
Pool
Entertainment
Air Conditioning
Gym
Family
Couples
Food was mentioned 91 times
27% Negative64% Positive
Reviews based on Food
James Roberts7 years ago
1/5
We had high hopes for what appeared to be a decent hotel restaurant. The food was awful, only exceeded in dreadfulness by the rude slow and incompetent service. This is rare in Spain and should be noted. Avoid! Really! Note the second photo shows my food, with wife still waiting for hers. For ten minutes! The first photo show my plate after I had eaten all I could and my wife had given me her meat (she could not eat it at all). The meat was barely edible and mostly gristle. The chips tasted off as fried in bad oil.
julien Van den Berghe3 years ago
1/5
Don't know where the 5 stars come from but it's far from it! Staff is very unfriendly, not professional, food is very bad, rooms aren't clean. Overal I would say a place to avoid. I would rather stay in a tent close to the airport than staying in this hotel.
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
Dec, 2023Now
General Info
Total number of rooms 145
Number of floors 3
Number of buildings/towers 1
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
10Download
106Upload
117Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
Choose Room
Location Area Map
Street View
Daytime safety
59 out of 100
Risky
Nighttime safety
39 out of 100
Unsafe
Vitoria-Gasteiz safety index
91
Overall Safety Index
Very Safe
An average rating of the six safety categories
91 out of 100
Women safety
Very Safe
Likelihood of inappropriate behavior against women.
84
Physical safety
Very Safe
Likelihood of injury due to harmful intent.
100
Property safety
Safe
Likelihood of theft.
73
Political safety
Very Safe
Potential for infringement of political rights or political unrest.
89
LGBTQ safety
Very Safe
Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.
100
Medical safety
Very Safe
Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.
100
52
Overall Crime index
Moderate
An average rating of the crime categories
52 out of 100
Property crime severity
Moderate
55
Mugging or robbery 55/100
Car theft 42/100
Car break-ins 48/100
Home break-ins 49/100
Violent crime severity
Moderate
51
Physical attacks 54/100
Racism or religion motivated attacks 35/100
Other crime severity
Moderate
55
Insult or harassment in public 48/100
Corruption or bribery 50/100
Drug problem 54/100
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.5 - $1.1
Coffee
$1.5 - $2.6
Beer 0.5L
$0.6 - $1.1
Meal, inexpensive restaurant
$12 - $16
Public transport, one-way ticket
$1.1 - $1.8
Taxi 1km (normal tariff)
$0.8 - $1.3
Meal for 2 people, mid-range restaurant, three-course
$50 - $90
Bottle of mid-range wine
$4 - $10
McMeal at McDonalds
$8 - $10
Coke/Pepsi 0.33L
$2 - $2.8
Public transport, monthly pass
$35 - $46
Gasoline (1 liter)
$1.5 - $1.8
Mobile phone monthly plan
$10 - $20
Fitness club, monthly fee
$35 - $50
Weather In Vitoria-Gasteiz
°C
°F
Precipitation In Vitoria-Gasteiz
mm
in
Air Quality
Moderate
PM2.512
PM1021
27
Slight concern for sensitive groups. Most can continue outdoor activities.
Drinkable Water Quality
Poor
Water quality is very low. Consider alternative water drinking options.
Traffic around property
Light
Few vehicles on the road, relaxed and stress-free driving experience.
House Rules
Check in after 13:00
Check out until 12:00
Children welcome
No pets, service animals welcome