Hotel Silken Ciudad de Vitoria, located in Vitoria-Gasteiz, Spain, garners generally positive reviews from its guests. This hotel is appreciated for its blend of comfort, convenience, and quality service, making it a preferred choice for both leisure and business travelers. Its central location allows easy access to the city's attractions, enhancing the overall experience of visitors.
1/5
Safety index
91 out of 100
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Safe area
Business
Hotel Silken Ciudad de Vitoria
8.6
(12,347 ratings)
Vitoria-Gasteiz, Spain -
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560 m Virgen Blanca Square
630 m Plaza de Espana
770 m University of the Basque Country
Hotel Overview
Hotel highlights
Location
Cleanliness
Breakfast
- Location: Centrally positioned, providing easy access to local attractions and transportation.
- Staff Friendliness: Highly praised for their welcoming and helpful nature.
- Room Comfort and Cleanliness: Rooms are noted for being spacious, comfortable, and well-maintained.
- Quality Breakfast: The breakfast offered is diverse and of high quality, often exceeding guests' expectations.
- Amenities and Services: Offers a range of amenities, including room service and Wi-Fi, that contribute to a pleasing stay.
Area for improvement
Air Conditioning
- Parking Challenges: Guests have noted difficulties with parking availability and convenience.
- Room Noise: Some guests have experienced issues with sound insulation, affecting their sleep quality.
- Outdated Decor: Although clean, certain areas of the hotel could benefit from modernization or renovation.
- Price Concerns: Some guests feel that the pricing, particularly for extra services, could be more competitive.
- Wi-Fi Stability: While Wi-Fi is provided, issues with stability and speed have been noted, impacting connectivity.
Amenities
Breakfast available
Parking available
Laundry
Restaurant
Room service
Housekeeping
Air conditioning
Free WiFi
Related hotel videos
8.6RateScore
Total 12,347 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
8.6
8.8
booking
11,932 Reviews
8.6 / 10
expedia
415 Reviews
8.8 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Location
Breakfast
Cleanliness
Sleep
Atmosphere
Parking
Restaurant
Food
Bathroom
Amenities
Bar
Accessibility
Transit
Business
Kitchen
Entertainment
Air Conditioning
Nightlife
Wi-Fi
Couples
Wellness
Family
Fitness
Spa
Gym
Location was mentioned 477 times
1% Negative95% Positive
Reviews based on Location
Chris James9 months ago
5/5
Exceeded expectations Central location, only issue being took a few minutes to find on street parking. Hotel clean, beautifully presented. Staff approachable and capable. Room was clean, comfortable and well prepared. Ate dinner in hotel restaurant and it was superb. Sensibly portioned. Each dish prepared to perfection. All delicious. Buffet style breakfast, again excellent choice and quality. Overall we were delighted with our stay at this hotel.
Cxana Panya8 months ago
5/5
Good location! The hotel is near to the city center.The room is so clean and neat. We get the upgraded suit room it’s so good. The bed is so comfortable. Staff was so friendly and helpful.
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
Jan, 2024Now
General Info
Total number of rooms 149
Number of floors 4
Number of buildings/towers 1
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
14Download
75Upload
67Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
Choose Room
Location Area Map
Street View
Daytime safety
59 out of 100
Risky
Nighttime safety
39 out of 100
Unsafe
Vitoria-Gasteiz safety index
91
Overall Safety Index
Very Safe
An average rating of the six safety categories
91 out of 100
Women safety
Very Safe
Likelihood of inappropriate behavior against women.
84
Physical safety
Very Safe
Likelihood of injury due to harmful intent.
100
Property safety
Safe
Likelihood of theft.
73
Political safety
Very Safe
Potential for infringement of political rights or political unrest.
89
LGBTQ safety
Very Safe
Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.
100
Medical safety
Very Safe
Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.
100
52
Overall Crime index
Moderate
An average rating of the crime categories
52 out of 100
Property crime severity
Moderate
55
Mugging or robbery 55/100
Car theft 42/100
Car break-ins 48/100
Home break-ins 49/100
Violent crime severity
Moderate
51
Physical attacks 54/100
Racism or religion motivated attacks 35/100
Other crime severity
Moderate
55
Insult or harassment in public 48/100
Corruption or bribery 50/100
Drug problem 54/100
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.5 - $1.1
Coffee
$1.5 - $2.6
Beer 0.5L
$0.6 - $1.1
Meal, inexpensive restaurant
$12 - $16
Public transport, one-way ticket
$1.1 - $1.8
Taxi 1km (normal tariff)
$0.8 - $1.3
Meal for 2 people, mid-range restaurant, three-course
$50 - $90
Bottle of mid-range wine
$4 - $10
McMeal at McDonalds
$8 - $10
Coke/Pepsi 0.33L
$2 - $2.8
Public transport, monthly pass
$35 - $46
Gasoline (1 liter)
$1.5 - $1.8
Mobile phone monthly plan
$10 - $20
Fitness club, monthly fee
$35 - $50
Weather In Vitoria-Gasteiz
°C
°F
Precipitation In Vitoria-Gasteiz
mm
in
Air Quality
Moderate
PM2.512
PM1021
27
Slight concern for sensitive groups. Most can continue outdoor activities.
Drinkable Water Quality
Poor
Water quality is very low. Consider alternative water drinking options.
Traffic around property
Light
Few vehicles on the road, relaxed and stress-free driving experience.
House Rules
Check in after 14:00
Check out until 12:00
Children welcome
No pets