Hilton Cardiff is a highly regarded hotel praised for its prime location, exceptional service, and ample amenities. Guests frequently commend its convenience for exploring local attractions, the quality of rooms, and the attentive staff. However, some aspects receive mixed reviews, reflecting areas for improvement.
1/5
Safety index
93 out of 100
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Safe area
Business
Family
Luxury
Hilton Cardiff
7.7
(6,374 ratings)
Cardiff, United Kingdom -
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210 m Cardiff Castle
210 m New Theatre
420 m Principality Stadium
Hotel Overview
Hotel highlights
Location
Breakfast
Food
- Prime Location: Central to popular attractions, making it ideal for sightseeing.
- Exceptional Service: Staff praised for their attentiveness and professionalism.
- Quality of Rooms: Comfortable, clean, and well-equipped accommodations.
- Amenities: Wide range of facilities including a fitness center and dining options.
- View: Many rooms offer scenic views of the city or landmarks.
Area for improvement
Bathroom
Entertainment
Kitchen
- Parking: Limited or expensive parking options.
- Room Prices: Some guests feel the rooms can be overpriced compared to alternatives.
- Wi-Fi Connectivity: Issues with internet speed and reliability in some areas.
- Noise Levels: Rooms facing busy streets can experience noise pollution.
- Room Size: Some guests find certain rooms to be smaller than expected.
Amenities
Extra beds/cribs
Grocery/Convenience store
Breakfast available
Pool
Pet friendly
Parking available
Free WiFi
Restaurant
Related hotel videos
7.7RateScore
Total 6,374 Reviews
RateScore is average rating from most popular providers
Blended Web Rating
7.6
8.2
booking
5,412 Reviews
7.6 / 10
expedia
962 Reviews
8.2 / 10
Reviews
Words are aggregated from hotel reviews across the web and listed by the most mentions.
200+ People Are Talking
Location
Cleanliness
Breakfast
Bar
Food
Amenities
Sleep
Bathroom
Fitness
Parking
Wellness
Atmosphere
Restaurant
Spa
Accessibility
Gym
Pool
Business
Entertainment
Nightlife
Family
Kitchen
Air Conditioning
Transit
Nature
Wi-Fi
Hot Tub
Couples
Location was mentioned 299 times
6% Negative86% Positive
Reviews based on Location
John S5 months ago
We booked a two night break and were delighted with our whole stay. We had a 6th floor room with a view of the castle, which was newly furnished and very spacious. It had a nice coffee machine as well as a kettle for tea etc. We used the swimming pool which was nice, with good changing rooms, and made use of the Executive Lounge each evening for a glass of wine and snacks. The breakfast was brilliant. This is a high quality Hilton Hotel in a great location and we should love to return someday.
Sun S6 months ago
I had a good experience at this hotel! The check-in process was a breeze, quick and hassle-free. The cleanliness of the rooms was impeccable, making for a comfortable stay. The hotel's prime location was a major plus, offering easy access to nearby attractions. The breakfast spread was impressive, with a well-laid-out selection that catered to various preferences. Additionally, the proximity to an NCP parking facility made parking a stress-free part of the stay. Overall, a delightful and convenient choice for accommodation.
Hotel Quality
The quality chart is based on how hotel ratings changed over time.
Jan, 2024Now
General Info
Total number of rooms 197
Number of floors 7
Number of buildings/towers 1
Year Built 1999
WiFi Quality
Download, Mbps
Upload, Mbps
Ping, ms
Idle
62Download
81Upload
7Wifi Speed Is Good For
web browsing
HD online movies
group video calls
online streaming
4K online movies
online gaming
Choose Room
Location Area Map
Street View
Daytime safety
78 out of 100
Safe
Nighttime safety
48 out of 100
Risky
Cardiff safety index
93
Overall Safety Index
Very Safe
An average rating of the six safety categories
93 out of 100
Women safety
Safe
Likelihood of inappropriate behavior against women.
80
Physical safety
Very Safe
Likelihood of injury due to harmful intent.
100
Property safety
Safe
Likelihood of theft.
79
Political safety
Very Safe
Potential for infringement of political rights or political unrest.
97
LGBTQ safety
Very Safe
Likelihood of harm or discrimination against LGBTQ persons or groups and level of caution required at location.
100
Medical safety
Very Safe
Likelihood of illness or disease, assessment of water and air quality, and access to reliable medical care.
100
39
Overall Crime index
Low
An average rating of the crime categories
39 out of 100
Property crime severity
Moderate
47
Mugging or robbery 35/100
Car theft 29/100
Car break-ins 38/100
Home break-ins 38/100
Violent crime severity
Low
33
Physical attacks 38/100
Racism or religion motivated attacks 19/100
Other crime severity
Low
40
Insult or harassment in public 42/100
Corruption or bribery 27/100
Drug problem 54/100
Prices Around Property
Average Daily Costs Per Person
Bottle of water 1.5L
$0.7 - $1.8
Coffee
$3.1 - $4.7
Beer 0.5L
$1.2 - $2.9
Meal, inexpensive restaurant
$11.7 - $23.4
Public transport, one-way ticket
$2.3 - $2.9
Taxi 1km (normal tariff)
$1.3 - $2.3
Meal for 2 people, mid-range restaurant, three-course
$40.9 - $81.8
Bottle of mid-range wine
$5.8 - $9.3
McMeal at McDonalds
$7 - $9.3
Coke/Pepsi 0.33L
$1.8 - $2.5
Public transport, monthly pass
$58.4 - $70.1
Gasoline (1 liter)
$1.7 - $2.1
Mobile phone monthly plan
$8.2 - $40.9
Fitness club, monthly fee
$21 - $73.6
Weather In Cardiff
°C
°F
Precipitation In Cardiff
mm
in
Air Quality
Moderate
PM2.510
PM1014
33
Slight concern for sensitive groups. Most can continue outdoor activities.
Drinkable Water Quality
Poor
Water quality is very low. Consider alternative water drinking options.
Traffic around property
Light
Few vehicles on the road, relaxed and stress-free driving experience.
House Rules
Check in after 16:00
Check out until 12:00
Children welcome
Pets welcome