Best Western Premier Batumi

david s10 months ago

The Best Western Premium Hotel in Batumi is located in the commercial area, close to the beach, on the main Gorgiladze street, which continues all the way to the old part of the city. It is a high-rise building, and there was a nice view from our 12th-floor sea-facing room. It is promoted as a 5-star hotel, and the rooms are of fair size, but it still lacks too many amenities that elevate a hotel to a real 5-star status. Just to cite a few examples: The safe in the room was old and dysfunctional and couldn't be used throughout our stay. We had to call the technician to open it prior to departure. The "operating instructions" were irrelevant as they related to another model. The same for the TV, which had only one Western-speaking channel, and even this one did function after the second day. No glasses in the bathroom, etc. What irked us most were the unmade rooms, even in late afternoons when we came back from our daily excursions. Rooms should be taken care of considerably earlier. The breakfast buffet style was mediocre, in spite of the abundance. The only thing that compensated partially for all the above was the friendly and willing attitude of the reception staff. In summary, a considerable way to go.